Frequently Asked
Questions

Q: I generated an invoice on st but want to do e-invoicing today. Will this be an issue? What is the correct process?

E Invoices must be generated within a notified e invoice generation time limit of 30 days from the invoice date.

Q: There seems to be a back-end issue with generating einvoices. How long will it take to resolve this?

If Issues found from backend server then it will take time and when it will resolve will update you accordingly.

Q: If I need assistance with errors in e-invoice generation, who should I reach out to for help?

If you need assistance with errors in e-invoice generation, you should reach out to the BUSY support team for help.

Q: What precautions should I take while entering inventory details to avoid issues later during e-invoice generation?

While generate E-invoice enter proper item details like item qty, unit, HSN code and UQC of e-invoice and e-way bill

Q: I am facing issues in logging into the e-invoice portal. How can I resolve this?

If you are facing issues in logging einvoice portal you can try after some time or contact to einvoice portal.

Q: How do I generate an E Invoice for unregistered dealer in BUSY?

E Invoice is applicable for only B2B transations. So for unregistered dealers you can not generate E invoice in BUSY.

Q: How do I get help from a BUSY CA regarding e-invoicing requirements?

You can get help for e invoice from the BUSY support or you can also see the document and videos.

Q: How is the IRN number for e-invoices generated? Does it come automatically?

The IRN number for e-invoices is generated automatically in and it is show in transport window automatic after generate e-invoice.

Q: How can I track the status of an e-invoice generated in BUSY?

To track E-invoice generated report: Step 1 : CLick on transactions Step 2 : GST misc utilities Step 3 : E-invoice audit report

Q: How can I track the status of invoices generated through BUSY?

To track E-invoice generated report: Step 1 : CLick on transactions Step 2 : GST misc utilities Step 3 : E-invoice audit report

Find Solutions to Common Issues Related to taxation - e invoice generation

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I generated an invoice on st but want to do e-invoicing today. Will this be an issue? What is the correct process?

E Invoices must be generated within a notified e invoice generation time limit of 30 days from the invoice date.

There seems to be a back-end issue with generating einvoices. How long will it take to resolve this?

If Issues found from backend server then it will take time and when it will resolve will update you accordingly.

If I need assistance with errors in e-invoice generation, who should I reach out to for help?

If you need assistance with errors in e-invoice generation, you should reach out to the BUSY support team for help.

What precautions should I take while entering inventory details to avoid issues later during e-invoice generation?

While generate E-invoice enter proper item details like item qty, unit, HSN code and UQC of e-invoice and e-way bill

I am facing issues in logging into the e-invoice portal. How can I resolve this?

If you are facing issues in logging einvoice portal you can try after some time or contact to einvoice portal.

How do I generate an E Invoice for unregistered dealer in BUSY?

E Invoice is applicable for only B2B transations. So for unregistered dealers you can not generate E invoice in BUSY.

How do I get help from a BUSY CA regarding e-invoicing requirements?

You can get help for e invoice from the BUSY support or you can also see the document and videos.

How is the IRN number for e-invoices generated? Does it come automatically?

The IRN number for e-invoices is generated automatically in and it is show in transport window automatic after generate e-invoice.

How can I track the status of an e-invoice generated in BUSY?

To track E-invoice generated report:
Step 1 : CLick on transactions
Step 2 : GST misc utilities
Step 3 : E-invoice audit report

How can I track the status of invoices generated through BUSY?

To track E-invoice generated report:
Step 1 : CLick on transactions
Step 2 : GST misc utilities
Step 3 : E-invoice audit report

Frequently AskedQuestions