Frequently Asked
Questions

Q: What are the prerequisites to start e-invoicing in BUSY?How do I register on the E-Invoicing portal?

To start E invoicing in BUSY, you need to have the following prerequisites: 1.E Invoice configuration must with done in BUSY with relevant GSP credentials of webtel electrosoft private limited and pinnacle finserv advisors private limited. 2.Make sure the party address ,Pin code and station specified in Party master and in the transport window are entered correctly during voucher entry. 3.HSN or SAC code and tax category must be configured in the Item master. 4.UQC or unit quantity code must be specified in the Unit master. 5.Ensure that the Party should be resgitered on GST portal and have a active GSTIN. 6.Verify that proper internet connectivity is available. 7.E invoice site must be running properly without any technical issues. 8.Company address must be updated in data. Please contact to your designed Charter accountant or tax professional to seek guidance related to register on E invoicing portal.

Q: What options are available in BUSY to review and validate completeness of e-invoicing for bills?

For enabling E-invoice option please follow below mention steps:- Step 1:- Administration Tab, Step 2:- Configration, Step 3:- Feature / option Step 4:- GST/VAT Step 5:- E-invoice required, enter GSP id password which is created from E-way bill portal After enable E-invoice settings check by creating E-invoice with bill if not asking for E-invoice at the time of voucher creation. Please follow below mention steps:- Step 1:- Login E-way bill portal Step 2:- Registration Step 3:- For GSP Step 4:- Verify OTP and then geenrate Id and password and same id password enter in BUSY GSP configration in GST/VAT Module Step 1:- Administration Tab, Step 2:- Configration, Step 3:- Voucher series configration Step 4:- Sales, select series and on right hand side click on voucher series configration option Step 5:- Generate 'E-invoice' after saving

Q: How can we configure E-invoice in BUSY after generating GSP credentials from the portal?

Please follow the below steps to configure E-invoicing in BUSY after create GSP credentials from portal : Step 1: Go to Administration and then Configuration Step 2: Select Features and Options Step 3: Choose the GST/VAT Configuration tab Step 4: Enable E invoice required feature Step 4: Then click on configuration tab and then mention From place and pin code of company. Step 5: Mention Both the GSP server Credentials in GSP configuration window Step 11: Validate the both GSP Credentials and save the configuration. Step 12: Now go to administration then configurtion Step 13: Click on voucher series configuration and select the voucher type Step 14: Select the voucher series and then click on the Voucher Configuration tab that appears on the right side. Step 15: Select Y for Generate E-invoice after saving .

Q: What options are available in BUSY to become compliant with e-invoicing regulations starting st?

For enabling E-invoice option please follow below mention steps:- Step 1:- Administration Tab, Step 2:- Configration, Step 3:- Feature / option Step 4:- GST/VAT Step 5:- E-invoice required, enter GSP id password which is created from E-way bill portal After enable E-invoice settings check by creating E-invoice with bill if not asking for E-invoice at the time of voucher creation. Please follow below mention steps:- Step 1:- Login E-way bill portal Step 2:- Registration Step 3:- For GSP Step 4:- Verify OTP and then geenrate Id and password and same id password enter in BUSY GSP configration in GST/VAT Module Step 1:- Administration Tab, Step 2:- Configration, Step 3:- Voucher series configration Step 4:- Sales, select series and on right hand side click on voucher series configration option Step 5:- Generate 'E-invoice' after saving

Q: What master data setup is required in BUSY before I can start e-invoicing?

For enabling E-invoice option please follow below mention steps:- Step 1:- Administration Tab, Step 2:- Configration, Step 3:- Feature / option Step 4:- GST/VAT Step 5:- E-invoice required, enter GSP id password which is created from E-way bill portal After enable E-invoice settings check by creating E-invoice with bill if not asking for E-invoice at the time of voucher creation. Please follow below mention steps:- Step 1:- Login E-way bill portal Step 2:- Registration Step 3:- For GSP Step 4:- Verify OTP and then geenrate Id and password and same id password enter in BUSY GSP configration in GST/VAT Module Step 1:- Administration Tab, Step 2:- Configration, Step 3:- Voucher series configration Step 4:- Sales, select series and on right hand side click on voucher series configration option Step 5:- Generate 'E-invoice' after saving

Q: How do i enable E-invoice system in BUSY?

Here are the steps for enabling E-invoice system in BUSY: Step 1: Open the Company Step 2: Go to Administration Menu Step 3: Click on Configuration Menu Step 4: Click on Feature and Option Step 5: Click on GST/VAT Step 6: Enable E-invoice Required option as Y Step 7: Then mention the required details and then click on GSP configuration Step 8: Mention valid GSP credential of Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited generated from e-invoice portal and save the configuration by click on save button Step 9: Go to Voucher series configuration from configuration Menu Step 10: Select voucher and series then click on voucher configuration option Step 11: Enable Input Transport Detail as Y Step 12: Enable Generate E-invoice after saving option as Y then save the configuration

Q: What master data (e.g. party's pin code) is mandatory in BUSY to generate compliant e-invoices without errors?

For enabling E-invoice option please follow below mention steps:- Step 1:- Administration Tab, Step 2:- Configration, Step 3:- Feature / option Step 4:- GST/VAT Step 5:- E-invoice required, enter GSP id password which is created from E-way bill portal After enable E-invoice settings check by creating E-invoice with bill if not asking for E-invoice at the time of voucher creation. Please follow below mention steps:- Step 1:- Login E-way bill portal Step 2:- Registration Step 3:- For GSP Step 4:- Verify OTP and then geenrate Id and password and same id password enter in BUSY GSP configration in GST/VAT Module Step 1:- Administration Tab, Step 2:- Configration, Step 3:- Voucher series configration Step 4:- Sales, select series and on right hand side click on voucher series configration option Step 5:- Generate 'E-invoice' after saving

Q: I am getting an authentication error. How do I reset my password?

in buys getting an authentication error while generating E-way bill or E-invoice for that you need to make sure that your GSP login credential is correct or not in BUSY if not the then you need to mentioned correct ID password if you want to reset it then follow thwse steps 1. go to the E-way bill portal and login 2. click on registration 3. then select GSP 4. send otp to access and verify it 5. select GSP id and click on change password 6. then you can set new password 7. after that open BUSY 8. go to the configuration under administration menu 9. open features and option and click on GST/VAT tab 10. there you can set GSP configuration and set new password then save it. 11. after that you can generate e-way bill or e-invoice again.

Q: Steps to generate E-Invoice in BUSY for a customer.

To generate E-invoice from BUSY, These are the following steps : Step 1: Go to Administration menu and then click on Configuration. Step 2: Select Features and Options. Step 3: Click on GST/VAT, then enable the e-invoice requirement and specify the from place and pincode. Step 4: Login the E-invoice portal, then click on API registration. Step 5: Then click on Create API user and select GSP ID s either Webtel Electrosoft Pvt Ltd or Pinnacle Finserv Advisors Private Limited. Step 6: Click on GSP configuration and specify the GSP IDs and their passwords which you have created on E-invoice portal, then validate them successfully. Step 7: Go to Configuration, then click on Voucher Series Configuration. Step 8: Select a series, click on Voucher Configuration, and enable the generation of E-invoices after saving.

Q: Why don't I see a QR code on the standard invoices created in BUSY? Do only e-invoices have QR codes?

In the standard version, we do not have the QR Code option by default; however, we do have the B2C QR code option, which can be enabled from the GST/VAT settings after enabling the E-invoice option. If you want to print an E-Invoice QR code and IRN Number in the invoice, follow these steps. Step 1. Go to Administration, select Configuration, and click on Invoice Document Printing.' Step 2. Then click on Standard and select the invoice for which you generated the E-Invoice. Step 3. Press 'Y' to print the E-Invoice/B2C QR Code. Step 4. If you want to print Einvoice IRN/Ack.No./Ack.Date Press Y on Print E-invoice IRN/Ack.No./Ack.Date & save Step 5. If you have an advanced or customized format, you can add the field for E-Invoice QR Code or IRN No., etc.

Find Solutions to Common Issues Related to taxation - e invoice generation

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

What are the prerequisites to start e-invoicing in BUSY?How do I register on the E-Invoicing portal?

To start E invoicing in BUSY, you need to have the following prerequisites:
1.E Invoice configuration must with done in BUSY with relevant GSP credentials of webtel electrosoft private limited and pinnacle finserv advisors private limited.
2.Make sure the party address ,Pin code and station specified in Party master and in the transport window are entered correctly during voucher entry.
3.HSN or SAC code and tax category must be configured in the Item master.
4.UQC or unit quantity code must be specified in the Unit master.
5.Ensure that the Party should be resgitered on GST portal and have a active GSTIN.
6.Verify that proper internet connectivity is available.
7.E invoice site must be running properly without any technical issues.
8.Company address must be updated in data.
Please contact to your designed Charter accountant or tax professional to seek guidance related to register on E invoicing portal.

What options are available in BUSY to review and validate completeness of e-invoicing for bills?

For enabling E-invoice option please follow below mention steps:-
 Step 1:- Administration Tab,
 Step 2:- Configration,
 Step 3:- Feature / option
 Step 4:- GST/VAT
 Step 5:- E-invoice required, enter GSP id password which is created from E-way bill portal 
 After enable E-invoice settings check by creating E-invoice with bill if not asking for E-invoice at the time of voucher creation. Please follow below mention steps:-
 Step 1:- Login E-way bill portal
 Step 2:- Registration 
 Step 3:- For GSP
 Step 4:- Verify OTP and then geenrate Id and password and same id password enter in BUSY GSP configration in GST/VAT Module
 Step 1:- Administration Tab,
 Step 2:- Configration,
 Step 3:- Voucher series configration
 Step 4:- Sales, select series and on right hand side click on voucher series configration option 
 Step 5:- Generate 'E-invoice' after saving

How can we configure E-invoice in BUSY after generating GSP credentials from the portal?

Please follow the below steps to configure E-invoicing in BUSY after create GSP credentials from portal :
 Step 1: Go to Administration and then Configuration
 Step 2: Select Features and Options
 Step 3: Choose the GST/VAT Configuration tab
 Step 4: Enable E invoice required feature 
 Step 4: Then click on configuration tab and then mention From place and pin code of company.
 Step 5: Mention Both the GSP server Credentials in GSP configuration window
 Step 11: Validate the both GSP Credentials and save the configuration.
 Step 12: Now go to administration then configurtion
 Step 13: Click on voucher series configuration and select the voucher type 
 Step 14: Select the voucher series and then click on the Voucher Configuration tab that appears on the right side.
 Step 15: Select Y for Generate E-invoice after saving .

What options are available in BUSY to become compliant with e-invoicing regulations starting st?

For enabling E-invoice option please follow below mention steps:-
 Step 1:- Administration Tab,
 Step 2:- Configration,
 Step 3:- Feature / option
 Step 4:- GST/VAT
 Step 5:- E-invoice required, enter GSP id password which is created from E-way bill portal 
 After enable E-invoice settings check by creating E-invoice with bill if not asking for E-invoice at the time of voucher creation. Please follow below mention steps:-
 Step 1:- Login E-way bill portal
 Step 2:- Registration 
 Step 3:- For GSP
 Step 4:- Verify OTP and then geenrate Id and password and same id password enter in BUSY GSP configration in GST/VAT Module
 Step 1:- Administration Tab,
 Step 2:- Configration,
 Step 3:- Voucher series configration
 Step 4:- Sales, select series and on right hand side click on voucher series configration option 
 Step 5:- Generate 'E-invoice' after saving

What master data setup is required in BUSY before I can start e-invoicing?

For enabling E-invoice option please follow below mention steps:-
 Step 1:- Administration Tab,
 Step 2:- Configration,
 Step 3:- Feature / option
 Step 4:- GST/VAT
 Step 5:- E-invoice required, enter GSP id password which is created from E-way bill portal 
 After enable E-invoice settings check by creating E-invoice with bill if not asking for E-invoice at the time of voucher creation. Please follow below mention steps:-
 Step 1:- Login E-way bill portal
 Step 2:- Registration 
 Step 3:- For GSP
 Step 4:- Verify OTP and then geenrate Id and password and same id password enter in BUSY GSP configration in GST/VAT Module
 Step 1:- Administration Tab,
 Step 2:- Configration,
 Step 3:- Voucher series configration
 Step 4:- Sales, select series and on right hand side click on voucher series configration option 
 Step 5:- Generate 'E-invoice' after saving

How do i enable E-invoice system in BUSY?

Here are the steps for enabling E-invoice system in BUSY:
 Step 1: Open the Company
 Step 2: Go to Administration Menu
 Step 3: Click on Configuration Menu
 Step 4: Click on Feature and Option
 Step 5: Click on GST/VAT 
 Step 6: Enable E-invoice Required option as Y
 Step 7: Then mention the required details and then click on GSP configuration
 Step 8: Mention valid GSP credential of Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited generated from e-invoice portal and save the configuration by click on save button
 Step 9: Go to Voucher series configuration from configuration Menu
 Step 10: Select voucher and series then click on voucher configuration option 
 Step 11: Enable Input Transport Detail as Y
 Step 12: Enable Generate E-invoice after saving option as Y then save the configuration

What master data (e.g. party's pin code) is mandatory in BUSY to generate compliant e-invoices without errors?

For enabling E-invoice option please follow below mention steps:-
 Step 1:- Administration Tab,
 Step 2:- Configration,
 Step 3:- Feature / option
 Step 4:- GST/VAT
 Step 5:- E-invoice required, enter GSP id password which is created from E-way bill portal 
 After enable E-invoice settings check by creating E-invoice with bill if not asking for E-invoice at the time of voucher creation. Please follow below mention steps:-
 Step 1:- Login E-way bill portal
 Step 2:- Registration 
 Step 3:- For GSP
 Step 4:- Verify OTP and then geenrate Id and password and same id password enter in BUSY GSP configration in GST/VAT Module
 Step 1:- Administration Tab,
 Step 2:- Configration,
 Step 3:- Voucher series configration
 Step 4:- Sales, select series and on right hand side click on voucher series configration option 
 Step 5:- Generate 'E-invoice' after saving

I am getting an authentication error. How do I reset my password?

in buys getting an authentication error while generating E-way bill or E-invoice for that you need to make sure that your GSP login credential is correct or not in BUSY if not the then you need to mentioned correct ID password if you want to reset it then follow thwse steps 
1. go to the E-way bill portal and login 
2. click on registration 
3. then select GSP 
4. send otp to access and verify it
5. select GSP id and click on change password
6. then you can set new password 
7. after that open BUSY 
8. go to the configuration under administration menu
9. open features and option and click on GST/VAT tab
10. there you can set GSP configuration and set new password then save it.
11. after that you can generate e-way bill or e-invoice again.

Steps to generate E-Invoice in BUSY for a customer.

To generate E-invoice from BUSY, These are the following steps : 
 Step 1: Go to Administration menu and then click on Configuration.
 Step 2: Select Features and Options.
 Step 3: Click on GST/VAT, then enable the e-invoice requirement and specify the from place and pincode.
 Step 4: Login the E-invoice portal, then click on API registration.
 Step 5: Then click on Create API user and select GSP ID s either Webtel Electrosoft Pvt Ltd or Pinnacle Finserv Advisors Private Limited.
 Step 6: Click on GSP configuration and specify the GSP IDs and their passwords which you have created on E-invoice portal, then validate them successfully.
 Step 7: Go to Configuration, then click on Voucher Series Configuration.
 Step 8: Select a series, click on Voucher Configuration, and enable the generation of E-invoices after saving.

Why don't I see a QR code on the standard invoices created in BUSY? Do only e-invoices have QR codes?

In the standard version, we do not have the QR Code option by default; however, we do have the B2C QR code option, which can be enabled from the GST/VAT settings after enabling the E-invoice option. If you want to print an E-Invoice QR code and IRN Number in the invoice, follow these steps. 
Step 1. Go to Administration, select Configuration, and click on Invoice Document Printing.' 
Step 2. Then click on Standard and select the invoice for which you generated the E-Invoice. 
Step 3. Press 'Y' to print the E-Invoice/B2C QR Code. 
Step 4. If you want to print Einvoice IRN/Ack.No./Ack.Date Press Y on Print E-invoice IRN/Ack.No./Ack.Date & save 
Step 5. If you have an advanced or customized format, you can add the field for E-Invoice QR Code or IRN No., etc.

Frequently AskedQuestions