Frequently Asked Questions

To resolve invoice generation errors in BUSY, you can follow these steps: 
Step1: Check if the party masters details like location and pin code are entered correctly
Step2: Ensure that the location field is filled with a minimum of 3 characters. 
Step3: Also need to check the place and pin code in the transportation details of the invoice correct. Step4: Verify that the pin code entered is accurate and matches the party's actual location. 
Step5: Check the supplier GST number is correct and also check on Portal.

To upload the JSON file on the e-invoice portal in BUSY, follow these steps: 
 Step 1: Save the Voucher and click on JSON while generating e-invoice. 
 Step 2: Generate the JSON file from BUSY
 Step 3: Log in to the e-invoice portal.
 Step 4: Go to upload section or option and select the JSON file from computer
 Step 5: Click on the Upload button to upload the JSON file.
 Step 6: Wait for upload process and Once uploded successfully done,you will get e-invoice preview.

If you want to generate e-way bills and e-invoices separately in BUSY, follow these steps: 
 Step 1: Check the options in the Transport Window. There are three options available: E-invoice required, E-way bill required, or Generate E-way Bill Within E-Invoice. 
 Step 2: If you select 'Y' for Generate E-way Bill Within E-Invoice, it will generate them together. 
 Step 3: If you want to generate e-way bills and e-invoices separately, select 'N' for Generate E-way Bill Within E-Invoice. Then proceed to generate them separately.

There are the some steps to be followed for generating e-invoice:
Step 1: Ensure that your valid GSP (Goods and Services Provider) credential is mentioned in the GST/VAT feature, which should be created through the e-invoice protal or e-way bill.
Step 2: Then make sure correct entries are specified in invoice 
Step 3: All details are filled in tansport detail window then enable option of e-invoice required 
Step 4: Then select method to generate e-invoice and check possible erros if any 
Step 5: Then proceed to generate e-invoice

Please specify the error which you are facing, Otherwise while generating e-invoice in BUSY,Follow these guidelines : 
 1: HSN code should be validate. 
 2: Ensure that mention correct Unit quantity code for unit master. 
 3: Enter correct GSP ID's for generating e-way bill in BUSY. 
 4: Enter station and pincode in account master. 
 5: In Input transport details window, you need to mention correct transporter name and it's ID. 
 6: Mention correct Vehicle Number and to station and pincode also.

If you are a first-time user, and want to access GSP configuration to to enter you GSTIN follow below steps:
 1 : visit the e-invoice portal.
 2 : Select registration menu.
 3 : Click on 'e-Invoice Enablement' and Enter a particular GSTIN of the company and get the OTP verification done.
 4 : Enter the annual turnover details with the related financial year and submit.
 5 : Then done GSP configuration and create GSP ID of webtel electrosoft pvt. ltd and pinnacle teleservices pvt ltd.

If you are Getting error such as Party location cant be blank you can check these things:
 1:Open the party's master in modify mode check location and pincode is mention or not, if not,then you will have to mention it,error will remove then generate again.
 2:if still same error is showing then you will have to check in Billing shipping detail location and pincode.
 3:check in transport window location and pincode mention or not.
 check all those things then generate again it will generated successfully.

If you are getting GSP error while generating an e invoice in BUSY, then you need to validate GSP ID by using these steps:
Step 1: Open your company then go to Administration.
Step 2: Select Configuration and click on Features / Options.
Step 3: Click on GST / VAT tab and then you will see the option of GSP Configuration click on that.
Step 4: Click on Validate button, if issue in validation then need to create a new GSP id from portal and then mention in BUSY.

To validate an HSN code for generating an E-way bill in BUSY, follow the given steps:
 Step 1: Go to Administration menu and then click on Master and select Item master.
 Step 2: Add or Modify the Item master, enter the HSN code, validate the HSN code, and then save the master.
 Step 3: If the modified item was mentioned in a voucher, the user needs to remove the item using shortcut key F9 and then enter it again for the changes to take effect.

To Trouble shoot the Problem retated to E-invoice generation follow these Steps 
 Step 1: The software is to be latest version. 
 step 2: There should be no issues with internet. 
 Step 3: Check the UQC of unit of item for e-invoice. 
 Step 4: Check the from Place and pincode from GST/VAT. 
 Step 5: Check GSP user ID and password by validating the gsp user ID and password. 
 Step 6: Check Station and pincode in Party Master and transport window.