Frequently Asked Questions

After registering GSP API credentials on portal, you need to enter the credentials in BUSY.
Please follow the below steps:
1: Go to administration Menu
2: Click on Configuration option
3: Press enter on features/option
4: Press enter on GST/VAT Tab then enable E-way bill / E-invoice & configure it (entered all required details e.g. station, pincode etc)
5: And you will get GSP configuration tab on same window
6: Enter GSP API in user name & password accordingly Gst suvidha provider and validate both ids & save the configuration.

If you are facing GSTIN issue while generating an E invoice in BUSY, you can check these troubleshooting steps:
Step 1: Make sure the GST number entered in the party master is correct. 
Step 2: Validate the GST number using the Validate feature in party master and check its status. It should be active and valid.
Step 3: Check the GST number on the E invoice portal and see if the details are available there. If not, you can get them from the Common portal.

To troubleshoot and resolve issues with generating e-invoices with the correct GST rate in BUSY , you can follow these steps:
 Step 1: First check all item master tax rate which in enter in perticular invoice. Ensure that the correct GST rates are assigned to items in item master.
 Step 2: If item rate are incorrect, update them accordingly. 
 Step 3: check the tax sale types applied to the invoice. They should be accurate according to the item item and transaction requirments.

For Check the E Invoice Configuration See Flowing Step 
Step :1 login the Company 
Step :2 Administration Configuration Features Options GST VAT TAB
Step :3 In Check E Invoice Requried Option Enable or Not 
Step :4 In Gsp Configuration tab Check Gsp Id and Password also click on validate Tab
Step :5 Administration Configuration Voucher Series Configuration Sale Select Voucher Series Voucher Configuration
Step : 6 Enable Option Generate Einvoice After Saveing 
Step :7 Check party Master All Detaile like Address Pincode Station feeding or not

If you are unable to generate E Invoice automatically in BUSY, check the possible errors mentioned below:
1.Make sure the Pin code and station specified in Party master as well as in the transport window during voucher entry.
2.HSN or SAC code and tax category must be configured in the Item master.
3.UQC or unit quantity code must be specified in the Unit master.
4.Ensure that the Party GSTIN is active.
5.Verify that proper internet connectivity is available.
6.E invoice site must be running properly without any technical issues.

The process for e-invoice registration and configuration in BUSY involves the following steps:
Step 1. Enable the E-Invoice feature in the Configuration settings.
Step 2. Configure the 'From Place' as per your location.
Step 3. Login to the E-Invoice portal using your existing credentials.
Step 4. Complete the registration process on the portal.
Step 5. Once registered, you can generate e-invoices similar to generating e-way bills.
Step 6. Save the voucher and it will prompt you to generate the e-invoice.
Step 7. Enter the necessary details and generate the e-invoice.

Steps to Generate e-invoice in BUSY:
Step 1: Specify Company details in BUSY
Step 2: Enable and Configure einvoice fetaures from GST tab
Step 3: Create and save GSP Credentials for Auto-Generation
Step 4: Add GSP UserID and Password in GSP Configuration in BUSY
Step 5: Configure all Party master, Unit and Country masters
Step 6: Enable Yes from voucher configuration to send e-invoice after saving
Step 7: Also can send einvoice from GST Misc. Utility then Eway bill and Einvoice Management then Generate/ Print Einvoice by Transaction menu.

If E invoice is not getting generated when feature is already enabled in the BUSY, then follow the below steps.
 Step 1: E invoice only get generate for the B2B transaction, If the transaction is B2C then E invoice will not get generate.
 Step 2: Make sure that the E invoice feature should enable in the transport details window.
 Step 3: Make sure that the E invoice generation option should be enable from the voucher series configuration for the required voucher.

To get access to the API for integrating BUSY with your other software for inventory and billing, you need to enable API access on the GST portal
 Step 1 : login to gst portal
 Step 2 : click on dashboard
 Step 3 : view profile
 Step 4 : manage API access
 From there, you can enable API access for 30 days. Once API access is enabled, you can integrate BUSY with your other software using the provided API documentation and guidelines.

You cannot generate a new invoice for a cancelled invoice number in the BUSY software because the portal does not accept it as per portal guidline ,it will show an error, and your e-invoice will not be generated and the one more reason is If you have already generated an e-invoice in BUSY and then canceled it, that invoice number will be displayed as a canceled e-invoice on the portal, so you cant be generate again same document number in BUSY.