Frequently Asked Questions

Bulk generation of E-invoice
In BUSY, we can generate e-invoice of a single voucher and also we can generate the same for bulk vouchers.
To generate e-invoice in bulk follow the below Steps:
Step 1: Create sales transactions.
Step 2: Go to transactions>GST Misc. Utilities> E-Invoice Management>Generate/Print E-invoice.
Step 3: Select mode of generation Automatic/JSON.
Step 4: Select voucher type and date range of voucher.
Step 5: Select those vouchers in which we want to generate e-invoice. 
Step 6: Click on generate E-invoice.

If you are getting pin code blank error while generating e invoice in BUSY you just need to mention pin code in party master and transport window in voucher where ever it is blank 
And find out the steps to change the billing address for and e invoice in BUSY 
Step 1: Open the voucher then through voucher detail option open transport window
Step 2 : Then change pin code and state as per your requirement

To resolve the authentication error when trying to generate an e-invoice you need to follow below given steps:
Step 1: Go to administration menu and select configuration from it.
Step 2: From configuration menu select feature and option and then click on GST/VAT tab.
Step 3: Click on e invoice configuration and validate the GSP id again and resave the configuration.
Step 4: If stil faces the same problem try with disable antivirus or exclude BUSY from antivirus properties.

To validate the GST number for generating an e-invoice in BUSY, follow these steps: 
 Step 1: Visit the e-invoice portal. 
 Step 2: Click on the registration menu. 
 Step 3: Select 'e-Invoice Enablement.' 
 Step 4: Enter the specific GSTIN of the company and complete OTP verification. 
 Step 5: Provide annual turnover details for the relevant financial year and submit the information. 
 Step 6: Now you can configure E-invoice in BUSY.

To resolve the authentication error when trying to generate an e-invoice you need to follow below given steps:
Step 1: Go to administration menu and select configuration from it.
Step 2: From configuration menu select feature and option and then click on GST/VAT tab.
Step 3: Click on e invoice configuration and validate the GSP id again and resave the configuration.
Step 4: If stil faces the same problem try with disable antivirus or exclude BUSY from antivirus properties.

Kindly specify the exact error which you are facing right now, further can follow below steps which may helps you to resolve the issue:
 Step 1: Go in desired party master.
 Step 2: Then specify the GSTN correct.
 Step 3: Click on validate GSTN online.
 Step 4: Then select update back and quit.
 Step 5: Ensure that station and pincode must be define in given option.
 Step 6: Save configuration and proceed for e-invoice generation.

If the E invoicing option is showing after saving credit note voucher , you can follow the steps mentioned below:-
 Step 1: Go to Administration 
 Step 2: Click on Configuration
 Step 3: Select Voucher series configuration tab
 Step 4: Click on Credit note then select Series for same
 Step 5: Select Y for Generate E invoice after saving 
 Step 6: Save the configuration and check by generate e invoice for Credit note voucher.

To print or download the final e-invoice copy in PDF format after generating it through BUSY, you can follow these steps:
 1. Open the generated e-invoice in BUSY from GST Utility
 2. Click Print tab givn in the bottom
 3. Select the PDF format as the output option.
 4. Click on the "Print" or "Export" button to generate the PDF copy of the e-invoice.
5. Take print copy or also take from print from invoices list.

If you have enabled e-invoice integration in BUSY but it's not working, there could be a few possible reasons which are : 
 1: Kindly enable generate e-invoice after saving from voucher series configuration. 
 2: Check the Internet Connectivity. 
 3: Ensure that e-invoice is enable with GST number from GST portal. 
 4: Ensure that the mentioned GSP ID's should be correct and valid. 
 5: kindly specify the correct information in voucher.

To Review and modify invoice details before generating the final e invoice in BUSY you can follow the steps.
 Step 1. In voucher proceed to generate the e invoice
 Step 2. Before generating You will get an window of invoice detail
 Step 3. You can check the detail and ensure that it is correct or not.
 Step 4. If the invoice details is not correct the you can modify the details before generating e invoice.