Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e invoice generation

FAQs

Is there any way to view a list of all e-invoices generated in a month?

Yes there is a way to view a list of all e invoices generation in a month follow the steps 
to do so
1 go to transaction menu and click on GST misc utilities
2 click on ewaybill and Einvoice management and click on generate or print E invoices
3 select the format of E invoice to be generate option
4 select your voucher type and select the particular months date range then click on
load list

I'm getting and pincode blank error when trying to generate an e-invoice in BUSY. What should I do?How do I change the billing address for an e invoice in BUSY?

If you are getting pin code blank error while generating e invoice in BUSY you just need to mention pin code in party master and transport window in voucher where ever it is blank 
And find out the steps to change the billing address for and e invoice in BUSY
Step 1: Open the voucher then through voucher detail option open transport window
Step 2 : Then change pin code and state as per your requirement

I am getting an authentication error when trying to generate an e-invoice. How can I fix this?

To resolve the authentication error when trying to generate an e-invoice you need to follow below given steps:
Step 1: Go to administration menu and select configuration from it.
Step 2: From configuration menu select feature and option and then click on GST/VAT tab.
Step 3: Click on e invoice configuration and validate the GSP id again and resave the configuration.
Step 4: If stil faces the same problem try with disable antivirus or exclude BUSY from antivirus properties.

Why is the GST number not getting validated when I try to generate an e-invoice in BUSY?

To validate the GST number for generating an e-invoice in BUSY, follow these steps: 
Step 1: Visit the e-invoice portal.
Step 2: Click on the registration menu.
Step 3: Select 'e-Invoice Enablement.'
Step 4: Enter the specific GSTIN of the company and complete OTP verification.
Step 5: Provide annual turnover details for the relevant financial year and submit the information.
Step 6: Now you can configure E-invoice in BUSY.

I am getting an authentication error while generating VVP loan invoices. How do I resolve this?

To resolve the authentication error when trying to generate an e-invoice you need to follow below given steps:
Step 1: Go to administration menu and select configuration from it.
Step 2: From configuration menu select feature and option and then click on GST/VAT tab.
Step 3: Click on e invoice configuration and validate the GSP id again and resave the configuration.
Step 4: If stil faces the same problem try with disable antivirus or exclude BUSY from antivirus properties.

I am getting errors while generating e-invoices for a particular party. How can I resolve this?

Kindly specify the exact error which you are facing right now, further can follow below steps which may helps you to resolve the issue:
Step 1: Go in desired party master.
Step 2: Then specify the GSTN correct.
Step 3: Click on validate GSTN online.
Step 4: Then select update back and quit.
Step 5: Ensure that station and pincode must be define in given option.
Step 6: Save configuration and proceed for e-invoice generation.

Why is the E-invoicing option not appearing in the credit note voucher type after saving Voucher?

If the E invoicing option is showing after saving credit note voucher , you can follow the steps mentioned below:-
Step 1: Go to Administration
Step 2: Click on Configuration
Step 3: Select Voucher series configuration tab
Step 4: Click on Credit note then select Series for same
Step 5: Select Y for Generate E invoice after saving
Step 6: Save the configuration and check by generate e invoice for Credit note voucher.

How do I print or download final e-invoice copy in PDF format after generating through BUSY?

To print or download the final e-invoice copy in PDF format after generating it through BUSY, you can follow these steps:
1. Open the generated e-invoice in BUSY from GST Utility
2. Click Print tab givn in the bottom
3. Select the PDF format as the output option.
4. Click on the "Print" or "Export" button to generate the PDF copy of the e-invoice.
5. Take print copy or also take from print from invoices list.

I enabled e-invoice integration in BUSY but it's not working. How can I fix this?

If you have enabled e-invoice integration in BUSY but it's not working, there could be a few possible reasons which are : 
1: Kindly enable generate e-invoice after saving from voucher series configuration.
2: Check the Internet Connectivity.
3: Ensure that e-invoice is enable with GST number from GST portal.
4: Ensure that the mentioned GSP ID's should be correct and valid.
5: kindly specify the correct information in voucher.

Review and modify invoice details before generating the final e invoice in BUSY.

To Review and modify invoice details before generating the final e invoice in BUSY you can follow the steps.
Step 1. In voucher proceed to generate the e invoice
Step 2. Before generating You will get an window of invoice detail
Step 3. You can check the detail and ensure that it is correct or not.
Step 4. If the invoice details is not correct the you can modify the details before generating e invoice.