Frequently Asked Questions

To generate an E-invoice from BUSY, it is required to mention the correct station and PIN code in the Account master. The reasons for this are as follows: 
 1: E-invoices are required for B2B transactions only. 
 2: Station and PIN code are necessary because they pertain to the supply-to location fields. 
 3: Proper information should be provided for 'From Location' and 'To Location.

While generating an E invoice, if you face a blank error, see the following step:
Step 1: Go to Administration.
Step 2: Click on Configuration.
Step 3: Click on the feature option, then click on the GST/VAT tab.
Step 4: In GSP Configuration, remove the Pinacal GSP ID.
Step5: Now Click on Generate an invoice and check the possible error.
Step 6: Now excert Error Msg Comeing Show the error correct same

By Generate e-invoice error show my location/PIN code Kindy follow the step below : 
 Step1 : Go to administration menu, 
 Step2 : Select configuration option 
 Step3 : Then click on feature and options. 
 Step2 : In feature select GST/VAT options. 
 Step3 : Click on E-invoice config. 
 Step4 : In e-invoice configuration window enter Location and Pin code and Done.

If the station and pincode is not being captured in the e-invoice, follow these steps: 
 Step 1. Mention the station name and pincode in the Account/Party Master. 
 Step 2. Add the station name and pincode in the Transport Window when saving the invoice. 
 Step 3. Verify the station and pincode settings in the E-invoice Configuration where you have enabled the e-invoice feature.

To fix the error of unit quantity code you can follow the steps.
 Step 1. Click on that uqc error 
 Step 2. Then and window will appear Click on update unit quantity code
 Step 3. Now mention UQC for e invoice.
 Step 4. Save the configuration.
 Step 5. Now press escape to go back.
 Step 6. Now you can proceed to generate e invoice.

You should follow below steps if your e invoices not sent to the customer/government portal. 
 Step 1: Check party details correctly. 
 Step 2: IRN should be generated on fresh voucher number as portal does not allow to create E-Invoice on cancelled voucher number. 
 Step 3: Voucher details must be correct. 
 Step 4: Check if the e-invoice was properly generated in BUSY.

Kindly specified the error title which you facing At present further there are few steps through that you can generate E- invoice successfully:
 Step 1: Validate GSPID through GST/VAT option under features/option
 Step 2: Specified correct details in Billing party master.
 Step 3: Define required details in transport window.
 Step 4: Check all possible error before generating.
 For further can share your concern on support@busy.in

There are some options to check due to which you will not be able to generate the e-invoice:
1: Generate e-invoice after saving is enabled from sales voucher configuration
2: Check required e-invoice enabled from transporter window
3: Station and Pincode have to be filled on Party Master and Transporter window also
4: Check and validate Item HSN Code
5: UQC should be entered in the item unit for e-invoice.

Make sure that enter the correct company details in BUSY. Pls Follow the Below Steps.
Click On
Step 1: Company menu
Step 2: Edit Company
Step 3: Mention the Correct Company Name & Address.
Step 4: Administration
Step 5: Configuration
Step 6: Featues and Options
Step 7: GST VAT option
Step 8: E invoice option, Mention the correct Pincode & From Place details.
Step 9: During E Invoice generation in voucher, Pls check the options.

To Enable the e-invoice and e-way bill option in BUSY,Follow these Steps : 
 Step 1: Go to administration menu. 
 Step 2: Then click on Configuration.
 Step 3: then click on Feature/option and then Click on GST/VAT option.
 Setp 4: Then enable E-way bill Required and E-invoice Required.
 step 5: Configure gsp id of webtel user ID and pennacle user ID in GSP configuration