Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e invoice generation
Why is the party location details not reflecting in the E-Invoice generated through BUSY? Where do I need to enter these details?
The E-invoice required option is displaying in red and is not allowing you to change it in the transport details window in BUSY. To resolve this issue, you can follow these steps:
1: When you are conducting B2C transactions, the E-invoice required option will appear in red.
2: If you are a sub-user, you should contact the main user to remove the restriction from the E-Invoice applicability option.
Is it mandatory to generate E-Invoices for all transactions?How can I change the username for the E-Way bill portal?
If your turnover is more then 5 crore and you are generating a invoice against a registered businesses (B2B) in that scenario its mandatory to generate E-invoice
If you want to change the username for the E-waybill portal follow these steps:
Step 1:Go to e-waybill portal
Step 2:Then go to login tab and click on forgot credentials option
Step 3:Then you can change the username for the E-waybill portal
BUSY is not asking me whether I want to generate e-invoice when creating new invoices. How to fix this?
To fix the issue of BUSY not asking whether you want to generate an e-invoice when creating new invoices, Follow these steps to resolve it :
Step 1: Go to Administration menu.
Step 2: Then click on configuration and then select voucher series configuration.
Step 3: Select voucher type and series and then enable generate e-invoice after saving.
Step 4: Then save it successfully.
I want to generate e-invoices for only specific vouchers. Is there a way to do it?
For generate E-invoice only for specific voucher please follow these steps:
1. Go in Transactions then Go in gst misc utilities
2. Then Go in E-way bill and E-invoice management
3. Then Go in Generate/print E-invoice and then choose automatic
4. Then choose voucher type, voucher series, date
5. Then choose Exclude voucher already having e-invoice acknowledgement number
6. Then click on load list and select specific voucher
7. Then Click on generate E-invoice
Why does the e-invoice date need to be within days of normal invoice date? What happens if I exceed days?
If you Want to Know why e-invoice date need to be within 7 days of normal invoice date:
1.The time limit to generate e-invoices on the IRP for all tax invoices issued is within seven days from the date given in the invoice and debit note or credit note.
2.This Rule is generated by Einvoice Portal. so You can contact to Einvoice portal for this.
What steps should I follow if my e-invoice generation is failing with an invalid invoice date error in BUSY?
You should follow below steps if your E-Invoice is failing with an invalid date error in BUSY:
Step 1: Generate E-Invoice on same date when you have create the voucher.
Step 2: Create E-Invoice within 7 days of voucher date (As per Government rule).
Step 3: Regional setting must be correct.
Step 4: Date format of your system should be in DD/MM/YY format.
I am getting errors related to incomplete Party Master details when generating E-Invoices. How can I fix this?
Follow below steps to fix the errors related to incomplete party master details when generating e-invoices:
Step 1: Go in billing party master.
Step 2: Define the GSTN.
Step 3: Validate GSTN online.
Step 4: Update back and quit.
Step 5: Ensure party's address specify correctly.
Step 6: Mention station and pincode.
Step 7: Save and proceed for E-Invoice generation.
Can I generate multiple e-Invoices together or do I have to generate them one by one?
Yes, you can generate multiple e-invoices together in BUSY, Follow these steps :
Step 1: Go to Transactions menu.
Step 2: Then click on GST Misclinious utilities.
Step 3: Then click on E-way bill/E-invoice management.
Step 4: Then click on generate/print e-invoice.
Step 5: Then select Automatic option and mention date and load list.
Step 6: Then click on generate e-invoice.
How to stop being prompted to generate an e-invoice for debit notes against purchases in BUSY?
Follow below steps to stop prompted to generate an e-invoice for debit notes against purchase in BUSY:
Step 1: Go in administration.
Step 2: Then select configuration.
Step 3: Then click on voucher series configuration.
Step 4: Select desired voucher type and series.
Step 5: Click on voucher configuration option.
Step 6: Select N on generate e-invoice after saving option.
Step 7: Save the configuration and check.
How do I cancel an e-invoice in BUSY after the allowed cancellation window has passed?
To cancel E-Invoice you can follow some steps:
Step 1: Open you voucher that you want to cancel. and click on Cencel option and press ALT+X key.
Step 2: Now click on Yes option to Cancel voucher and then it will show you prompt for cancel E-invoice if ganerated then click on Yes option.
Step 3: Now specify the reason and remarks for cancellation and cancel the E- Invoice.