Frequently Asked Questions

To generate E invoice in BUSY, find below the necessary details:
1.Make sure the party address, Pin code and station specified in Party master and in the transport window are entered correctly during voucher entry.
2.HSN or SAC code and tax category must be configured in the Item master.
3.UQC or unit quantity code must be specified in the Unit master.
4.Ensure that the Party GSTIN is active.

When you generate e invoice in BUSY, the customer address will be picked from party master or from the billing / shipping window. So if it wrong then you need to update the address in the party master or in the shipping window. However, if you already generate an e invoice then you need to cancel it and generate again after update the address.

If the software is showing an old cancelled invoice after generating a new one follow these steps: 
 Step 1: Check the same voucher number on the portal. If it's already generated, you cannot generate it with the same invoice number. 
 Step 2: If the issue is not resolved it is recommended to contact the support of the e-invoice portal for further assistance.

Follow below stesp to enable e-invoice for credit note generation in BUSY:
 Step 1: Done GSP configuration through E-Way bill portal.
 Step 2: Configured it through GST/VAT option.
 Step 3: Save the configuratuion then go in voucher series configuration.
 Step 4: Select relevant voucher type and series.
 Step 5: Enable the option of Genrate E-Invoice after saving.
 Step 6: Save the configuration and create.

If you need to edit a voucher after creating an E-invoice in BUSY, keep these points in mind:
1.Recommendation:It's not advisable to modify an E-invoice after generating it because the changes reflect on the GSTR1 Portal.
2.Procedure for Modification:If you still need to make changes, contact your administrator or superuser.
Ask them to disable restrictions that prevent sub-users from modifying or deleting vouchers with generated E-invoices.

E invoice cannot be modified neither from BUSY not from portal once generated. Further you cancel the E invoice in BUSY by following these steps:
Step 1: Go to transaction menu then select the sales voucher
Step 2: Then, choose the Modify option and access the required invoice in modify mode.
Step 3: Now, Press ALT+X to cancel Invoice and then provide the remark for cancellation.

For configure Transport detail please follow these steps: 
 1. Go in administration 
 2. Then Go in configuration then go in voucher series configuration 
 3. Then select voucher type and choose series 
 4. Then Go in voucher configuration 
 5. Then Enable input transport detail yes and save configuration 
 6. After Save voucher you will get Transport Detail window

If your E-invoice generation screen is not showing in your sales voucher in BUSY you need to follow the below mentioned steps:
Step 1: Press CTRL+ F
Step 2: Click on Voucher series configuration 
Step 3: Select the voucher type and then select series 
Step 4: Click on voucher configuration 
Step 5: Enable the option Generate E-invoice after saving voucher 
Step 6: Save the changes

When cancelling and regenerating e-invoices, there are certain portal policies that you need to be aware of. These policies may include
Step 1 : Time limits for cancellation
Step 2 : Restrictions on reusing the same voucher number
Step 3 : And requirements for providing remarks or details when cancelling an e-invoice. It is important to familiarize yourself with these policies to ensure a smooth process.

To add company from place and pin code in BUSY, follow these steps:
Step 1: Go to administration section then click on configuration menu
Step 2: Choose the features and option tab then select GST/VAT tab
Step 3: Now, Click on E invoice configuration then specify the from place and pin code of company in their respected fields.
Step 4: After update the details, save the configuration.