Frequently Asked Questions

There are some options to check due to which you will not be able to generate the e-invoice:
1: Generate e-invoice after saving is enabled from sales voucher configuration
2: Check required e-invoice enabled from transporter window
3: Station and Pincode have to be filled on Party Master and Transporter window also
4: Check and validate Item HSN Code
5: UQC should be entered in the item unit for e-invoice.

Make sure that enter the correct company details in BUSY. Pls Follow the Below Steps.
Click On
Step 1: Company menu
Step 2: Edit Company
Step 3: Mention the Correct Company Name & Address.
Step 4: Administration
Step 5: Configuration
Step 6: Featues and Options
Step 7: GST VAT option
Step 8: E invoice option, Mention the correct Pincode & From Place details.
Step 9: During E Invoice generation in voucher, Pls check the options.

To Enable the e-invoice and e-way bill option in BUSY,Follow these Steps : 
 Step 1: Go to administration menu. 
 Step 2: Then click on Configuration.
 Step 3: then click on Feature/option and then Click on GST/VAT option.
 Setp 4: Then enable E-way bill Required and E-invoice Required.
 step 5: Configure gsp id of webtel user ID and pennacle user ID in GSP configuration

if Getting Error While Generating Einvoice Check Flowing Step
Step : 1 in Account Master Check Billing Party Address party Station and Pincode
Step : 2 Check Transport Detailes Mension Pincode and station feeding or Not 
Step : 3 Check Generate E Invoice After Saving Option Enable or not form Voucher Serise Configuration 
Step : 4 Go to Compant Edit Company and fill proper Company address

if Getting Error While Generating Einvoice Check Flowing Step
Step : 1 in Account Master Check Billing Party Address party Station and Pincode
Step : 2 Check Transport Detailes Mension Pincode and station feeding or Not 
Step : 3 Check Generate E Invoice After Saving Option Enable or not form Voucher Serise Configuration 
Step : 4 Go to Compant Edit Company and fill proper Company address

To correct the issue of Invalid GST number on e-invoice portal , You may follow below steps: 
 Step 1: Go in https://einvoice1.gst.gov.in/ 
 Step 2: Then click on registration option. 
 Step 3: Select E-Invoice enablement. 
 Step 4: Then specify your GSTIN and given captcha. 
 Step 5: Click on go. 
 If still issue persists then kindly contact on E-Invoice portal.

As per government guideliness you can create E-Invoice for only B2B transaction, Further check below instruction to genereate B2B invoice successfully: 
 1: Go in billing party master. 
 2: Check that you have mentioned correct GSTN by click on validate GSTN. 
 3: Check that GSTN on GST portal. 
 If still not resolved then told party to contact on E-Invoice portal helpline.

Here are the benefits of generating E-invoices directly from BUSY.
 1. BUSY users can generate E-invoices automatically from BUSY.
 2. If you generated E-invoices from BUSY then your all invoices auto populated in GSTR-1 B2B section.
 3. NO need to go portal to print E-invoices.
 4. Users can generate E-invoices on single click within BUSY no need to enter the all details in portal.

Accept or reject E-invoice genration when saving a voucher please follow below mention steps:-
 Step 1:- Administration Tab
 Step 2:- Configration 
 Step 3:- Voucher Series Configration 
 Step 4:- Sales , Select series and then click on Voucher Configration 
 Step 5:- Enable Generate E-invoice after saving 
 When you create E-invoice and then a window ask for generate E-invoice Yes or No

You can also print E-way bill of multiple invoices in bulk, please follow the below steps: 
To view the report of E- invoice in BUSY follow the below mentioned steps: 
Step 1: Go to Transaction menu
 Step 2: Click on GST misc. utilities
 Step 3: Click on E-way bill management then click on generate/print E-invoice
Step 4: Select Automatic then select voucher type sale/purchase etc.