Frequently Asked Questions

To automatically enter the location/PIN code in the Transport details window when creating e-invoices, follow the steps below: 
 Step 1: The station and Pincode are automatically retrieved from the Account master. However, if you want to change them, you can do so manually.

To get voucher numbers of cancelled e invoices on e invoice portal, you may need to login your e invoice portal and then your dashboard will show the cancelled e invoices. For more information you may need to consult with your CA or Accountant.

Credit note e invoice not show in BUSY report 
 Guidelines:
 1.Transaction than Gst mis utilities than Credit note e invoice 
 2.Party generated e invoice from portal and that time generate bill in BUSY backend issue but e invoice show on portal generated.

If showing certificate date error while generating E invoice then follow the steps 
1 go to administration menu and click on configuration 
2 Click on feature option and select GST VAT option 
3 Click on GSP configuration and change default gsp for einvoice generation

If your E-invoice gneration is failed, some possible reason include:
1. There may be internet connectivity issue 
2. Problem in E-invoice configuration settings
3. Incorrect or incomplete information provided in voucher
4. Problem with server vender Id and Password
5. Details should be properly metioned in party master

To activate e-Invoicing in BUSY, you need to update your software to the latest version. Then, go to the Configuration menu and select the e-Invoicing option. Enter your GSTIN and other required details. Once done, you will be able to generate e-Invoices in BUSY.

If you have enabled the e invoice feature in BUSY, you will see a pop-up window asking you if you want to generate an e invoice when you save a voucher. You can select yes to generate the e invoice and print it.

If getting errors while generating E-way bill check the details of pincode and distance. Update UQC of item or Check the transaporter id. after correcting all then check. 
 If still any issue please contact our support Helpline No. i.e. 8282828282, Or 011-40964096

For enable e-invoice on gst number please follow these steps: 
 1. open e-invoice portl 
 2. Go in registration 
 3. Then Go in e-invoice enablement 
 4. Mention gst no. and captcha 
 5. Mention turnover and enable e-invoice for gst

We Cannot modify a generated E Invoice.
 As per government rules Once E invoice Genereted it cannot be modify.
 If you want to change you need to cancel e invoice then create with new Document no Because Same Document no portal doesnot accept.