Frequently Asked Questions

For check E-invoice status please follow these steps: 
 1. Go In transaction then Go in gst miscellaneous utilities 
 2. Then go in generate/print e-invoice 
 3. select voucher type and date and load list 
 4. show detail on which e-invoice already generated

We Cannot modify a generated E Invoice. 
 As per government rules Once E invoice Genereted it cannot be modify. 
 If you want to change you need to cancel e invoice then create with new Document no Because Same Document no portal doesnot accept.

Once an E invoice is generated from BUSY, you can not make corrections of ammendments in that. You have to cancel that invoice and create a new one.
Note: If you cancelled an e invoice then you can not generate again on the same document number.

The GST rules for E invoicing are uniform across every state. For central transactions, IGST is charged, whereas for local transactions, both CGST and SGST are applicable. Further, It is advisable to consult with a tax professional for guidance on GST rules pertaining to E-invoicing.

Please provide more details as what error occurs when E invoice generation is failed.
if you have cancelled an e-invoice in BUSY, you can create a new one with a different document number. However, you cannot use the same document number for generating an e-invoice again.

The E-invoice required option is shown in red in the transport window for the following reasons:
 1: In the case of B2C transactions e-invoice required option showing N fixed. 
 2: If the main user restricts the sub-user from changing the e-invoice applicability in vouchers.

To select a service tax category for your e-invoice, follow these steps:
 Step 1: Go to Administration menu and then click on masters and select Item Master..
 Step 2: In the tax category option, specify service tax rate if the item is for a service.

The reason for the e-invoice generation failure even after entering the PIN code of the last station in India could be due to an invalid or incorrect PIN code. Please ensure that the PIN code entered is accurate and matches the last station in India.

To cancel the invoice in BUSY, Follow these Steps : 
 Step 1: Open the voucher which you wants to cancel.
 Step 2: Using the shortcut key Alt with x or click on top cancel. 
 Step 3: Mention remark/ reason to cancel the voucher.

The GSP user ID and password are used to connect BUSY Accounting software to the E-Waybill or E-Invoice portal, while the user ID and password of the E-invoice portal are used to log in to the portal itself. They are two separate sets of credentials.