Frequently Asked Questions

E-invoicing is required only for B2B transaction. It is not mandatory for B2C transaction. With E-invoicing B2B party can claim their ITC properly with same month or quarter on time. B2C ITC is not provided so E-invoicing is not mandatory for B2C details.

BUSY user can enable e-invoicing in standard or enterprise version only.If you have Basic version then it should be need to convert it into upgrade version. 
 E-invoicing is mandatory for businesses with a turnover of 5 crores or more from 1st August.

If your E-Invoice details are not getting updated on the government portal, you should check if the invoice was properly generated and if there are any issues with the update process. You can also try contacting the government portal support for further assistance.

Yes, in BUSY, you can use the e-invoice audit report to track all invoices on which e-invoice is not generated or you can refer our generate/print e-invoice report of e-invoice management report, this report provides details of all invoices and their e-invoice details.

These are the different complainces while generating an interstate e-invoice in BUSY.
 1. Tax Type shuld be interstate.
 2. Gstin should be correct and activated.
 3. Item HSN code should be in proper manner and validated.
 4. GSP's Credential should be proper configured.

If you have enabled the e invoice feature in BUSY, you will see a pop-up window asking you if you want to generate an e invoice when you save a voucher. You can select yes to generate the e invoice and print it.

If getting errors while generating E-way bill check the details of pincode and distance. Update UQC of item or Check the transaporter id. after correcting all then check. 
 If still any issue please contact our support Helpline No. i.e. 8282828282, Or 011-40964096

For enable e-invoice on gst number please follow these steps: 
 1. open e-invoice portl 
 2. Go in registration 
 3. Then Go in e-invoice enablement 
 4. Mention gst no. and captcha 
 5. Mention turnover and enable e-invoice for gst

We Cannot modify a generated E Invoice.
 As per government rules Once E invoice Genereted it cannot be modify.
 If you want to change you need to cancel e invoice then create with new Document no Because Same Document no portal doesnot accept.

To regenerate the production voucher in bulk follow below steps:
Step 1: Go to administration menu and select bulk updations option.
Step 2: Then select regenerate manufacturing voucher option.
Step 3: Then select the BOM and mention date range and click on ok button to regenerate.