Frequently Asked Questions

To regenerate the production voucher in bulk follow below steps:
Step 1: Go to administration menu and select bulk updations option.
Step 2: Then select regenerate manufacturing voucher option.
Step 3: Then select the BOM and mention date range and click on ok button to regenerate.

BUSY does not have any provision for E invoice registration. If you encounter any issues while registering on the E invoice portal, you can coordinate on the GST portal help desk or seek guidance from a chartered accountant or tax professional for assistance.

You need to cancel that E-invoice with voucher as well and recreate it , because you can not modify the E-invoice once it has been generated through BUSY. 
 Note (As PerGovernment Rule) The e-invoice portal does not allow for amendment of e-invoices.

For Automatic picked up billing address you need to Check details: 
 Step 1: Mention shipping details in Billing shipping Window while creating Invoice. 
 Step 2: In transport window Transaction Type take Bill to ship to then proceed for generate e invoice.

If BUSY e-invoice option is not working then generate a JSON file for E-invoice from BUSY and upload it on E-invoice portal generate E-invoice and take print from there too.
 Note:- E-invoice portal login E-way bill portal and then go to E-invoice portal

Please provide more details as what issue are facing while generating E- invoice from BUSY.
If you need any assistance you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

E-invoicing is required only for B2B transaction. It is not mandatory for B2C transaction. With E-invoicing B2B party can claim their ITC properly with same month or quarter on time. B2C ITC is not provided so E-invoicing is not mandatory for B2C details.

BUSY user can enable e-invoicing in standard or enterprise version only.If you have Basic version then it should be need to convert it into upgrade version. 
 E-invoicing is mandatory for businesses with a turnover of 5 crores or more from 1st August.

If your E-Invoice details are not getting updated on the government portal, you should check if the invoice was properly generated and if there are any issues with the update process. You can also try contacting the government portal support for further assistance.

Yes, in BUSY, you can use the e-invoice audit report to track all invoices on which e-invoice is not generated or you can refer our generate/print e-invoice report of e-invoice management report, this report provides details of all invoices and their e-invoice details.