Frequently Asked
Questions

Q: How do I update invoice totals or quantities after generating an e-invoice?

Once an e-invoice has been generated, you cannot directly update the invoice totals or quantities. If there is a need to make changes, you will have to cancel the generated e-invoice and create a new one with the updated totals or quantities.

Q: Where can I find e-invoice generation logs in BUSY to debug issues?

If any issue in invoice then e invoice will not generate of that invoice, so you need to correct all the errors before generating it. Further you can check Generate / Print E Invoice under E Invoice Management in the Transaction menu.

Q: My e-invoices have incorrect business address in BUSY, how can I change it?

To change the incorrect Business address from E-invoice in BUSY follow the below mentioned Steps: Step 1: Cancel the generated E-invoice we cannot modify E-invoice Step 2: Go to party master and update the address Step 3: Create a new voucher and generate E-invoice

Q: Where can I get details of cancelled e invoices in the portal?

To check cancelled e invoices on e invoice portal, you may need to login your e invoice portal and then your dashboard will show the cancelled e invoices. For more information you may need to consult with your CA or Accountant.

Q: What is Part A and Part B in BUSY for e-invoices?

There is no provision for Part A and Part B for E invoices. However, the e way bill is divided into two parts: Part A and Part B. Part A contains the products information, while Part B contains the vehicle number.

Q: How to link my GSTIN for e-invoicing compliance?

In BUSY, you can generate E invoicing automatically after configuring it. However, there is no provision available to link GSTIN for E invoicing. For assistance, you can contact the GST portal helpdesk or seek guidance from a CA or tax professional.

Q: How to fix IRP loaction related Error?

While generating an invoice, if you get an error IRP location error See the following steps: Step 1: Open Bill ModiFinancial Year Mode Step 2: Go to the Trasport Menu Step 3: Fill Station and Pincode Step 4: Now Generate an Invoice Issue Will Solve

Q: Invoices are failing with "bill to party location should be minimum characters" error. What master data should I check and update to resolve this issue?

While Generate E invoice if Error Come Minimum 3 characters See Flowing Step Step :1 in Sale Bill Screen go to party tab and press alt+m Step:2 in Party Master Windows fillup party full address station and pin code and click on Save

Q: Why am I unable to see the full address details for an invoice I have generated? Is there a way to view the complete address?

There are some scenario due to which full address details no reflect of an invoice 1: Address is not properly mention in master. 2: You have removed special character while generating an invoice. For further can share your concern on support@busy.in

Q: Is it necessary to enter the vehicle number in the transporter window while making an e invoice in BUSY?

No, it is not necessary to enter the vehicle number in the transport details window while making an e invoice in BUSY. It is mandatory to enter vehicle number while generating an e way bill if the transporter's ID not available.

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How do I update invoice totals or quantities after generating an e-invoice?

Once an e-invoice has been generated, you cannot directly update the invoice totals or quantities. If there is a need to make changes, you will have to cancel the generated e-invoice and create a new one with the updated totals or quantities.

Where can I find e-invoice generation logs in BUSY to debug issues?

If any issue in invoice then e invoice will not generate of that invoice, so you need to correct all the errors before generating it. Further you can check Generate / Print E Invoice under E Invoice Management in the Transaction menu.

My e-invoices have incorrect business address in BUSY, how can I change it?

To change the incorrect Business address from E-invoice in BUSY follow the below mentioned Steps:
Step 1: Cancel the generated E-invoice we cannot modify E-invoice
Step 2: Go to party master and update the address
Step 3: Create a new voucher and generate E-invoice

Where can I get details of cancelled e invoices in the portal?

To check cancelled e invoices on e invoice portal, you may need to login your e invoice portal and then your dashboard will show the cancelled e invoices. For more information you may need to consult with your CA or Accountant.

What is Part A and Part B in BUSY for e-invoices?

There is no provision for Part A and Part B for E invoices. However, the e way bill is divided into two parts: Part A and Part B. Part A contains the products information, while Part B contains the vehicle number.

How to link my GSTIN for e-invoicing compliance?

In BUSY, you can generate E invoicing automatically after configuring it. However, there is no provision available to link GSTIN for E invoicing. For assistance, you can contact the GST portal helpdesk or seek guidance from a CA or tax professional.

How to fix IRP loaction related Error?

While generating an invoice, if you get an error IRP location error See the following steps:
Step 1: Open Bill ModiFinancial Year Mode
Step 2: Go to the Trasport Menu
Step 3: Fill Station and Pincode
Step 4: Now Generate an Invoice Issue Will Solve

Invoices are failing with "bill to party location should be minimum characters" error. What master data should I check and update to resolve this issue?

While Generate E invoice if Error Come Minimum 3 characters See Flowing Step
Step :1 in Sale Bill Screen go to party tab and press alt+m
Step:2 in Party Master Windows fillup party full address station and pin code and click on Save

Why am I unable to see the full address details for an invoice I have generated? Is there a way to view the complete address?

There are some scenario due to which full address details no reflect of an invoice
 1: Address is not properly mention in master.
 2: You have removed special character while generating an invoice.
 For further can share your concern on support@busy.in

Is it necessary to enter the vehicle number in the transporter window while making an e invoice in BUSY?

No, it is not necessary to enter the vehicle number in the transport details window while making an e invoice in BUSY. It is mandatory to enter vehicle number while generating an e way bill if the transporter's ID not available.

Frequently AskedQuestions