Frequently Asked Questions

Once an e-invoice has been generated, you cannot directly update the invoice totals or quantities. If there is a need to make changes, you will have to cancel the generated e-invoice and create a new one with the updated totals or quantities.

If any issue in invoice then e invoice will not generate of that invoice, so you need to correct all the errors before generating it. Further you can check Generate / Print E Invoice under E Invoice Management in the Transaction menu.

To change the incorrect Business address from E-invoice in BUSY follow the below mentioned Steps:
Step 1: Cancel the generated E-invoice we cannot modify E-invoice
Step 2: Go to party master and update the address
Step 3: Create a new voucher and generate E-invoice

To check cancelled e invoices on e invoice portal, you may need to login your e invoice portal and then your dashboard will show the cancelled e invoices. For more information you may need to consult with your CA or Accountant.

There is no provision for Part A and Part B for E invoices. However, the e way bill is divided into two parts: Part A and Part B. Part A contains the products information, while Part B contains the vehicle number.

In BUSY, you can generate E invoicing automatically after configuring it. However, there is no provision available to link GSTIN for E invoicing. For assistance, you can contact the GST portal helpdesk or seek guidance from a CA or tax professional.

While generating an invoice, if you get an error IRP location error See the following steps:
Step 1: Open Bill ModiFinancial Year Mode
Step 2: Go to the Trasport Menu
Step 3: Fill Station and Pincode
Step 4: Now Generate an Invoice Issue Will Solve

While Generate E invoice if Error Come Minimum 3 characters See Flowing Step
Step :1 in Sale Bill Screen go to party tab and press alt+m
Step:2 in Party Master Windows fillup party full address station and pin code and click on Save

There are some scenario due to which full address details no reflect of an invoice
 1: Address is not properly mention in master.
 2: You have removed special character while generating an invoice.
 For further can share your concern on support@busy.in

No, it is not necessary to enter the vehicle number in the transport details window while making an e invoice in BUSY. It is mandatory to enter vehicle number while generating an e way bill if the transporter's ID not available.