Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e invoice generation
I want to configure e-invoicing but do not have a GSTIN yet. What should I do?
If you want to configure e-invoicing but do not have a GSTIN yet, you will need to first register for a GSTIN. Once you have obtained your GSTIN, you can proceed with the configuration of e-invoicing in your accounting software.
Generate e-invoice with prior date in BUSY. Allowed? Time limit?
As per government rule e-Invoices must be generated within a notified e invoice generation time limit of 30 days from the invoice date, further can contact on portal helpline as they will better to guide you about the timit limit
How do I resolve the problem I'm having with Pinnacle?
To resolve the problem with Pinnacle, you can try the following steps:
Step 1. Clear the browser cache and cookies.
Step 2. Make sure you have the correct login credentials for Pinnacle.
Step 3. Check your internet connection to ensure it is stable.
How can I check the status of generated E-Invoices?
To check status of generated E-Invoice bill:
Step 1 : Visit E-Invoice bill portal, login with credentials
Step 2 : Go to E-Invoice bill section
Step 3 : Search
Step 4 : Enter E-Invoice bill number
Step 5 : GO
Step 6 : View status
Why am I unable to create login credentials in the ebay bill portal?
We won't be able to guide you on how to create E-way bill login credentials.For this, you'll need to consult with your tax consultant or a Chartered Accountant.We can only provide you with information related to BUSY Accounitng Software.
How do I create a GSP ID on the E-Invoice portal?
To create a GSP ID on the E-Invoice portal, you need to register on the portal and enable the E-Invoice option. Once enabled, you can create a GSP ID by entering the required details and following the registration process.
Are there any penalties for not complying with e-invoicing norms?
Yes, there are some penalties for non complying with E-invoice norms If party eligible.
GST e-invoicing in India will become mandatory for all businesses with an annual turnover of over 5crores starting August 1, 2023. The previous threshold was 10crores.
How do I get a digital signature dongle for e-invoicing?
BUSY can generate e-invoices that are automatically digitally signed by NIC-IRP. Further, you can also digitally sign your invoices from BUSY using a digital signature dongle. To get a digital signature dongle you can concern with your tax consultant.
How can i modify the E invoice in BUSY?
E invoices cannot be modified once generated. To rectify or change incorrect data entries, the existing E invoice needs to be canceled. Subsequently, a new voucher with an E invoice can be created, assigning it a different document number.
The system is asking for a GSTIN code while generating Einvoices but I don't have any information on the GSTIN code. What should I do to generate the invoice without errors?
GSTIN number is mandatory for generating E-invoice. E-invoice can only be generated for B2B parties you cannot generate it for B2C. Therefore, please ensure that you enter the correct GSTIN in the Party/Account Master, and then generate the E-invoice.