Frequently Asked Questions

To reset or change your API password for e-invoicing integration, you will need to contact the customer support of the e-invoicing platform or software you are using. They will guide you through the process of resetting or changing your API password.

As per the government guidelines e-invoicing is mandatory for a businesses with a turnover above 5 crores. This requirement came into effect from 1st August 2023
To confirm the last date to enable it you can contact to the E-invoice portal support

To change the incorrect Business address from E-invoice in BUSY follow the below mentioned Steps:
Step 1: Cancel the generated E-invoice we cannot modify E-invoice
Step 2: Go to party master and update the address
Step 3: Create a new voucher and generate E-invoice

To check cancelled e invoices on e invoice portal, you may need to login your e invoice portal and then your dashboard will show the cancelled e invoices. For more information you may need to consult with your CA or Accountant.

There is no provision for Part A and Part B for E invoices. However, the e way bill is divided into two parts: Part A and Part B. Part A contains the products information, while Part B contains the vehicle number.

In BUSY, you can generate E invoicing automatically after configuring it. However, there is no provision available to link GSTIN for E invoicing. For assistance, you can contact the GST portal helpdesk or seek guidance from a CA or tax professional.

While generating an invoice, if you get an error IRP location error See the following steps:
Step 1: Open Bill ModiFinancial Year Mode
Step 2: Go to the Trasport Menu
Step 3: Fill Station and Pincode
Step 4: Now Generate an Invoice Issue Will Solve

To avoid errors when entering a shipping address in BUSY, you can follow these guidelines.
 1. Specify the address in the Account master.
 2. The address specified in the account master will be shown automatically in the billing/shipping details window.

Place and pincode are mandatory for generating E-Invoice. Please enter the station and pincode in the party/account master or in the transport window.
 If you do not have a pincode, please search for it and entering a pincode is mandatory.

For updation of GSP credentials in BUSY please follow below mention steps:-
 Step 1:- Administration Tab
 Step 2:- Configration
 Step 3:- Feature /Option
 Step 4:- GST/VAT
 Step 5:- GSP Configration enter the new GSP Id and password and then save