Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e invoice print
I can see the invoice details on the portal but the PDF is not getting generated automatically. What should I do to get the PDF file for my e-invoices?
To generate PDFs automatically on the portal and from BUSY for e invoice. You need to follow the below steps:
First, confirm whether the E invoice was generated from BUSY or the E invoice Portal.
If it was generated from BUSY, then follow the below steps for the PDF:
Step...
What is the process to generate an e-invoice along with e-way bill in BUSY? Should I select "Yes" for both options?
Yes you can select the Yes option,
To generate an e invoice along with e way bill in BUSY, follow the below steps:
Step 1: Ensure that e invoice and e way bill configuration is done in GST or VAT from Administrator, then Configuration, then Features or Option.
Step 2:...
I want to combine my e-invoice and e-way bill but made a mistake in the process. What is the correct way to combine them?
To combine your e invoice and e way bill without making a mistake in the process, you need to follow the below steps:
Step 1: To generate an e invoice and e way bill in BUSY, ensure that e invoice and e way bill configuration is done in GST or...
I am unable to find the 'Print' option for downloading my e-invoice PDF file. Where can I find this option in the portal?
To print an E invoice PDF from the portal and from BUSY, follow the steps below:
First, confirm whether the E invoice was generated from BUSY or the E invoice Portal.
If it was generated from BUSY, then follow the below steps for the PDF:
Step 1: Generate an e...
I am logged into the right portal but still unable to see options to download my e-invoice as PDF. What am I missing in the process?
To check the missing process to downloaded PDF for E invoice, follow the steps below:
First, confirm whether the E invoice was generated from BUSY or the E invoice Portal.
If it was generated from BUSY, then follow the below steps for the PDF:
Step 1: Generate an e invoice....
I am unable to generate the e-invoice and e-way bill together. What could be the reason and how can I resolve this?
To generate the e invoice and e way bill together, you need to follow the below steps:
Step 1: Ensure that e invoice and e way bill configuration is done in GST or VAT from Administrator, then Configuration, then Features or Option.
Step 2: Also, make sure that your QR...
I can see my invoices on the dashboard but don't have an option to print or download them. How can I get the PDF files for e-invoices displayed in my dashboard?
To print or download for E invoice in PDF files, follow the steps below:
First, confirm whether the E invoice was generated from BUSY or the E invoice Portal.
If it was generated from BUSY, then follow the below steps for the PDF:
Step 1: Generate an e invoice.
Go...
I have the invoice IRN but when I enter it, the invoice PDF is not getting downloaded. What could be the issue and how can I troubleshoot this?
To downloaded PDF for E invoice, follow the steps below:
First, confirm whether the E invoice was generated from BUSY or the E invoice Portal.
If it was generated from BUSY, then follow the below steps for the PDF:
Step 1: Generate an e invoice.
Go to the specific sale...
My invoice and E-Way bill are not generating together in one print. What could be the reason and solution for this?
To generate and print an e invoice and an e way bill together in one print. You need to follow the below steps:
To generate and print an e invoice and an e way bill together in one print, you need to follow the below steps:
Step 1: To generate...
I am unable to print the e-invoice or e-way bill along with the sales invoice. How can I resolve this?
To print an e invoice or e way bill along with the sales invoice, you need to follow the below steps:
Ensure that e invoice configuration is done in GST or VAT.
Also, make sure that your QR code print option is enabled in the Sales invoice bill print option,...
