Frequently Asked Questions

If you are unable to find out the option Generate Print Eway Bill then follow the steps below :
1. Go to Transaction Menu
2. Click on GST Misc.Utilities 
3. E-way Bill Management
4. Click on Generate Print Eway Bill

The issue of being unable to generate the printout of the E-Way Bill despite validating ID can be resolved by checking the credentials and ensuring they are entered correctly, and we can switch the GSP ID priority.

To manually generate e-way bills in BUSY , you need details like:
Step 1 : E-way bill number
Step 2 : Invoice number and date
Step 3 : Item details
Step 4 : HSN
Step 5 : Transporter details
Step 6 : Distance

If you are facing issue with e way bill generation in BUSY, you can reach out to us anytime on our 24X7 helpline number: 8282828282 or 011 40964096. You can also send us an email at support@busy.in

If you encounter a distance too high error when making an e way bill, you should mention the distance as 0 Km in the Transport Details window during voucher entry. Now portal will calculate the distance automatically.

while tried generating e-Invoices as well as JSON files in BUSY but both are not working because of while generating e-invoice you need to check possible errors and rectify that human error manually then generate e-invoice .

You cannot edit the Transporter details like GST number once you generate an E way bill from BUSY. To change the GST number, you have to cancel the existing E way bill and create a new one.

Having the same PIN code but different addresses for your firms may not be an issue for generating e-way bills.
Enter the address in material center and which address you want, you can pick that MC in invoice

If show GST no. validation error first validate GST no. of Buyer in BUSY GST validation option or copy GST no. and check from GST portal to check Transporter GST no. enter correct no. and then check

No, the agent can't generate the e-bill on their end if you are unable to generate it.
we can guide how to generate E-way bill or how to remove such error which you received while generating E-way bill.