Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

For personal vehicles, what details should I enter while generating automatic E-Way bills in BUSY?

To generate an automatic E way bill for personal vehicles, enter the vehicle number instead of the transporter name and the transporter ID. Additionally provide pin code and place details in the transport window during voucher entry.

Where can I find documentation or resources on using BUSY for e way bills?

You can find the user's manual on e way bill configuration under the Help menu. You can also check the help document and video along with the feature of e way bill under GST / VAT tab.

How do I enter the distance between PIN codes for e-way bill in BUSY?

To enter distance between pincodes in BUSY for E way bill, You can click on Check Distance in the Transport Details window. The distance will update based on pincodes and you can edit the distance if required.

How do I change the ship to state in the E-Way bill in BUSY?

The ship to state cannot be edited in the E way bill generated from BUSY. You have to change the ship to state in the party master or billing shipping window before generating the E way bill.

What is deemed tax and why is it shown on my e-way bill?

Deemed tax is a concept in GST where a tax amount is shown on the e-way bill, even if no actual tax is charged. It is shown for informational purposes and does not need to be paid.

The printout of e-way bill is not proper. What settings do I change?

If the E way bill print preview appears incomplete or not proper on your system, please consider checking the system resolution and reviewing the printing preferences. Further, you can also contact to your hardware person for same.

What is the process to create an API key on the E-Waybill portal?

To create an API key on the E-Waybill portal, you need to log in to the portal using your credentials. Once logged in, navigate to the API section and follow the instructions to generate the API key.

Should I enter transporter ID or leave it blank for e-way bill generation?

Transporter ID is mandatory for e-way bill generation in BUSY. If you don't have a transporter or if you are delivering the goods yourself, you can leave the transporter ID blank and enter the vehicle number instead.

How can I pick the company address by default for the E-Way bill?

To pick the company address by default for the EV bill, select the option 'No' when prompted to pick the address from the material center. This will ensure that the address is picked from the company details.

What additional services are offered for managing e-way bill compliance in BUSY?

BUSY offers additional services for managing e-way bill compliance. These services include generating e-way bills, linking invoices to ensure accuracy in GST reports, and providing support and training for using the software effectively for e-way bill compliance.
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