Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e way bill generation

FAQs

Are there any transaction limits for e-way billing?

Yes, there are transaction limits for e-way billing.
This limit depends on whether it is a B2C or B2B transaction.
In case of B2B transaction in interstate if transaction exceeds 50000Rs it is mandatory to generate E-way bills.

Do I need to add/create GSP Id for each company through e-way bill portal separately or we can configure one gsp id in all companies for generating E-way bill from BUSY?

You need separate GSP ID as per each GSTIN of the company for generating E-way bill from BUSY.
If you have two companies with same GSTIN in BUSY then you can use same GSP id in both companies.

I want to view and print the generated E-Way bills for my records. Where can I find the E-Way bills in BUSY after generation?

If you are unable to find out the option Generate Print Eway Bill then follow the steps below :
1. Go to Transaction Menu
2. Click on GST Misc.Utilities 
3. E-way Bill Management
4. Click on Generate Print Eway Bill

I am unable to generate the printout of the E-Way Bill even after validating the GSP ID. What should I do to resolve this?

The issue of being unable to generate the printout of the E-Way Bill despite validating ID can be resolved by checking the credentials and ensuring they are entered correctly, and we can switch the GSP ID priority.

What details do you need from me to manually create E-way bills?How to avoid issues with E-way bills generation due to server problems?

To manually generate e-way bills in BUSY , you need details like:
Step 1 : E-way bill number
Step 2 : Invoice number and date
Step 3 : Item details
Step 4 : HSN
Step 5 : Transporter details
Step 6 : Distance

What support does BUSY provide for issues faced in e-way bill generation? Is there a customer support team I can contact?

If you are facing issue with e way bill generation in BUSY, you can reach out to us anytime on our 24X7 helpline number: 8282828282 or 011 40964096. You can also send us an email at support@busy.in

What should I do if I encounter a "distance too high" error when making an e way bill in BUSY?

If you encounter a distance too high error when making an e way bill, you should mention the distance as 0 Km in the Transport Details window during voucher entry. Now portal will calculate the distance automatically.

I tried generating e-Invoices as well as JSON files in BUSY but both are not working. Why is this happening?

while tried generating e-Invoices as well as JSON files in BUSY but both are not working because of while generating e-invoice you need to check possible errors and rectify that human error manually then generate e-invoice .

How do I change the transporter details like GST number in an already generated E way bill from BUSY?

You cannot edit the Transporter details like GST number once you generate an E way bill from BUSY. To change the GST number, you have to cancel the existing E way bill and create a new one.

My firms have same PIN code but different addresses. Will this be an issue for e-way bill?

Having the same PIN code but different addresses for your firms may not be an issue for generating e-way bills.
Enter the address in material center and which address you want, you can pick that MC in invoice