Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Why does the message Invalid Date appear when generating an E-Way Bill?

When you see Invalid Date while creating an E-Way Bill, it may be because the same Document Number is already used in another E-Way Bill. To resolve this, use a unique Document Number for each E-Way Bill.

What is the process for submitting the E-way bill after generating it?

After generating the E-way bill, the process for submitting it involves uploading the generated bill to the government portal. The bill needs to be submitted to the government in order to complete the E-way bill generation process.

Can you explain the concept of deem tax in BUSY Accounting Software?

Deemed tax is a concept in GST where a tax amount is shown on the e-way bill, even if no actual tax is charged. It is shown for informational purposes and does not need to be paid.

What happens if an e-way bill expires in BUSY?

If an e-way bill expires in BUSY, it cannot be used for transportation purposes. The expired e-way bill will be considered invalid, and a new e-way bill will need to be generated for the transportation of goods.

Can I generate trial e-way bills for testing?

No you cannot generate an E-way bill for testing 
Furthermore you can generate an original E-way bill and cancel it later but the
same document number cannot be used again as it will be considered canceled
on the portal.

Are there any transaction limits for e-way billing?

Yes, there are transaction limits for e-way billing.
This limit depends on whether it is a B2C or B2B transaction.
In case of B2B transaction in interstate if transaction exceeds 50000Rs it is mandatory to generate E-way bills.

I need to change the consignee location to the correct district and pin code. How can I update it in a saved invoice draft?

Steps for edit the consigned address details:
Step 1: Open an invoice and Check in Billing shipping window address (District and Pin code) is correctly mentioned.
Step 2:If not given then enter correct address in billing shipping window.

I am getting an error while generating e-way bill. How do I resolve it?What is the latest GST rule change applicable for my business?

Please provide the additional details about the error which is coming while generating the eway bill from BUSY. Further you can check that all relevant fields are mentioned in voucher like tranporter details, pincode, location etc.

Why is a distance getting auto-populated in the E-Way bill even though I have not entered it? How can I remove or edit it?

The Distance Auto populated as per the PIN Code specified in the Eway bill configuration and as specified in the Transportation details so if you require to edit the same then you change the distance Manually.

What is the right way to enter the consignee address so the software accepts it without any invalid pin code errors?

Steps for edit the consigned address details:
Step 1: Open an invoice and Check in Billing shipping window address (District and Pin code) is correctly mentioned.
Step 2:If not given then enter correct address in billing shipping window.
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