Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e way bill generation

FAQs

What should I check to fix e-way bill generation errors related to GST number validation in BUSY?

If show GST no. validation error first validate GST no. of Buyer in BUSY GST validation option or copy GST no. and check from GST portal to check Transporter GST no. enter correct no. and then check

Can the agent generate the e-bill on their end if I am unable to generate it?

No, the agent can't generate the e-bill on their end if you are unable to generate it.
we can guide how to generate E-way bill or how to remove such error which you received while generating E-way bill.

For personal vehicles, what details should I enter while generating automatic E-Way bills in BUSY?

To generate an automatic E way bill for personal vehicles, enter the vehicle number instead of the transporter name and the transporter ID. Additionally provide pin code and place details in the transport window during voucher entry.

Where can I find documentation or resources on using BUSY for e way bills?

You can find the user's manual on e way bill configuration under the Help menu. You can also check the help document and video along with the feature of e way bill under GST / VAT tab.

How do I enter the distance between PIN codes for e-way bill in BUSY?

To enter distance between pincodes in BUSY for E way bill, You can click on Check Distance in the Transport Details window. The distance will update based on pincodes and you can edit the distance if required.

How do I change the ship to state in the E-Way bill in BUSY?

The ship to state cannot be edited in the E way bill generated from BUSY. You have to change the ship to state in the party master or billing shipping window before generating the E way bill.

I am still facing issue in generating E-Way bill even after adding ship-to address. What to do?

Please provide the additional details about the error which is showing while generating the eway bill from BUSY. Further you can check that all relevant fields are mentioned in voucher like tranporter details, pincode, location etc.

I am still facing issues generating e-bill even after following all steps. What should I do now?

Please provide the additional details about the error which is showing while generating the eway bill from BUSY. Further you can check that all relevant fields are mentioned in voucher like tranporter details, pincode, location etc.

How do I enter details of road transport and shipping in the same e-way bill using BUSY?

When you create voucher in BUSY, you can enter Mode of transport as Road in the transport details window with other related information for eway bill such as Distance, Vehicle no, Shipping Station & Pincode, etc.

I am getting an error while trying to generate eway bill from BUSY. What should I do.

Please provide the additional details about the error which is coming while generating the eway bill from BUSY. Further you can check that all relevant fields are mentioned in voucher like tranporter details, pincode, location etc.