Frequently Asked
Questions

Q: I am getting error in EWB generation. How to troubleshoot issues?

Please provide the additional details about the error which is coming while generating the eway bill from BUSY. Further you can check that all relevant fields are mentioned in voucher like tranporter details, pincode, location etc.

Q: How can I check the status of a generated e-way bill?

To check status of generated E-Way bill: Step 1 : Visit E-Way bill portal, login with credentials Step 2 : Go to E-Way bill section Step 3 : Track EWB Step 4 : Enter all details Step 5 : GO

Q: How can I link E-Way bill generation with E-Invoice generation?

To link E-Way bill generation with E-Invoice generation in BUSY, you need to enter the E-Way bill number in the E-Invoice generation window. This will establish a connection between the E-Way bill and the corresponding E-Invoice.

Q: How do I register for e-invoicing and e-way bills?

To register for e-invoicing and e-way bills, you need to visit the respective portals for each. For e-invoicing, you can register on the E-Invoice portal. For e-way bills, you can register on the E-Way Bill portal.

Q: Does the e-way bill password need to be entered every time in BUSY?

In BUSY, you do not need to enter your E way bill password every time. However, you are required to mention your GSP username and password once during the configuration for automatic e-way bill generation.

Q: How do I correct a data entry mistake in an E Way bill?

You cannot edit an E way bill after generating it from BUSY. You have to cancel it and the voucher by clicking on Cancel button or pressing Ctrl+X. Then you can generate a new one.

Q: How do I check if my invoice number and E-Way bill number match?

If you generate E way bill from BUSY then the invoice number and E way bill number will match. Further you can compare invoice number and E way bill number mannually to check any discrepencies.

Q: What details are required from the supplier side for generating an E-way bill?

The details required from the supplier side for generating an E-way bill include the supplier's GSTIN (Goods and Services Tax Identification Number), invoice number, invoice date, and the total value of the goods being supplied.

Q: How do I regenerate e-way bill if distance was entered incorrectly in BUSY?

If you have entered wrong distance and E-way bill has generated so you can cancel e way bill from portal and then can generate E-Way bill again for the same invoice after modify the invoice.

Q: How do I correct pincode details in generated E way Bill BUSY?

You cannot correct pincode details in generated E way bill in BUSY. You have to cancel it and the voucher by clicking on Cancel button or pressing Ctrl+X. Then you can generate a new one.

Find Solutions to Common Issues Related to taxation - e way bill generation

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I am getting error in EWB generation. How to troubleshoot issues?

Please provide the additional details about the error which is coming while generating the eway bill from BUSY. Further you can check that all relevant fields are mentioned in voucher like tranporter details, pincode, location etc.

How can I check the status of a generated e-way bill?

To check status of generated E-Way bill:
Step 1 : Visit E-Way bill portal, login with credentials
Step 2 : Go to E-Way bill section
Step 3 : Track EWB
Step 4 : Enter all details
Step 5 : GO

How can I link E-Way bill generation with E-Invoice generation?

To link E-Way bill generation with E-Invoice generation in BUSY, you need to enter the E-Way bill number in the E-Invoice generation window. This will establish a connection between the E-Way bill and the corresponding E-Invoice.

How do I register for e-invoicing and e-way bills?

To register for e-invoicing and e-way bills, you need to visit the respective portals for each. For e-invoicing, you can register on the E-Invoice portal. For e-way bills, you can register on the E-Way Bill portal.

Does the e-way bill password need to be entered every time in BUSY?

In BUSY, you do not need to enter your E way bill password every time. However, you are required to mention your GSP username and password once during the configuration for automatic e-way bill generation.

How do I correct a data entry mistake in an E Way bill?

You cannot edit an E way bill after generating it from BUSY. You have to cancel it and the voucher by clicking on Cancel button or pressing Ctrl+X. Then you can generate a new one.

How do I check if my invoice number and E-Way bill number match?

If you generate E way bill from BUSY then the invoice number and E way bill number will match. Further you can compare invoice number and E way bill number mannually to check any discrepencies.

What details are required from the supplier side for generating an E-way bill?

The details required from the supplier side for generating an E-way bill include the supplier's GSTIN (Goods and Services Tax Identification Number), invoice number, invoice date, and the total value of the goods being supplied.

How do I regenerate e-way bill if distance was entered incorrectly in BUSY?

If you have entered wrong distance and E-way bill has generated so you can cancel e way bill from portal and then can generate E-Way bill again for the same invoice after modify the invoice.

How do I correct pincode details in generated E way Bill BUSY?

You cannot correct pincode details in generated E way bill in BUSY. You have to cancel it and the voucher by clicking on Cancel button or pressing Ctrl+X. Then you can generate a new one.

Frequently AskedQuestions