Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Does the e-way bill password need to be entered every time in BUSY?

In BUSY, you do not need to enter your E way bill password every time. However, you are required to mention your GSP username and password once during the configuration for automatic e-way bill generation.

How do I correct a data entry mistake in an E Way bill?

You cannot edit an E way bill after generating it from BUSY. You have to cancel it and the voucher by clicking on Cancel button or pressing Ctrl+X. Then you can generate a new one.

How do I check if my invoice number and E-Way bill number match?

If you generate E way bill from BUSY then the invoice number and E way bill number will match. Further you can compare invoice number and E way bill number mannually to check any discrepencies.

What details are required from the supplier side for generating an E-way bill?

The details required from the supplier side for generating an E-way bill include the supplier's GSTIN (Goods and Services Tax Identification Number), invoice number, invoice date, and the total value of the goods being supplied.

How do I regenerate e-way bill if distance was entered incorrectly in BUSY?

If you have entered wrong distance and E-way bill has generated so you can cancel e way bill from portal and then can generate E-Way bill again for the same invoice after modify the invoice.

How do I correct pincode details in generated E way Bill BUSY?

You cannot correct pincode details in generated E way bill in BUSY. You have to cancel it and the voucher by clicking on Cancel button or pressing Ctrl+X. Then you can generate a new one.

Can I extend the validity period of e-way bills generated in BUSY?

There is no specific validity time for e-waybill for generation or cancel of e-waybill as in BUSY e-waybill is generated as per e-waybill portal provisions.Provision for validity time,you can contact portal or your tax professional

How do I add/update billing and shipping addresses for e-way bills?

To add/update billing and shipping addresses for e-way bills in BUSY, you can enter the details in the billing/shipping details section during invoice creation. This will automatically update the shipping address in the e-way bill.

I need help troubleshooting why my e-waybills are not validating properly.

If your E-waybill gsp id is not validating make sure your system is connected to the internet and the gsp id and password you have specify its incorrect so rectify both issues and then check

How can I retrieve the E-Way bill number generated in BUSY?

To check E way bill number go to:
Step 1 : Click on transaction
Step 2 : GST misc utilities
Step 3 : E-way bill management
Step 4 : E-way bill details
Step 5 : Check E-way bill number
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