Frequently Asked Questions

For billing shipping invoice you should select the transaction type as Bill to Ship to in Transport details window. However, you are using billing shipping feature you can also select Automatically as transaction type.

You need separate GSP ID as per the each GSTIN of the company in BUSY.
If you have two companies with same GSTIN in BUSY then you can use same GSP id in both companies.

BUSY provides technical support for resolving e way issue. You can reach out to us anytime on our 24X7 helpline number: 8282828282 or 011 40964096. You can also send us an email at support@busy.in

You can perform several GST related tasks in BUSY. Some of the tasks are: E way Bill & E Invoice Generation, GST Reconciliation, GST return generation, GSTIN validation, calculate tax liability through GST Summary.

Transactions type setting is related to the type of invoice you are creating for E-waybill such as regular,bill to ship to and bill from dispatch from etc and you can also select it automatically

Yes, you can generate automatic e way bill from BUSY. For generating automatic eway bill you need to have the standard or enterprise model.
Note: In basic model automatic eway bill option is not available.

No you cannot get a refund from the supplier if you delete a voucher after the e-way bill because you have deleted the voucher but it is still on the portal and active

To get help related to e way bill issue in BUSY, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in

BUSY supports E-way bill generation through GSP servers, including Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited. You can create Both the GSP server credentials directly from E way Bill portal.

You need to select the tax category in item master. 
 Then the tax will calculated in voucher after entering the item. 
 Then in e invoice window the tax will show automatically.