Frequently Asked Questions

If the E way bill print preview appears incomplete on your system, please consider checking the system resolution and reviewing the printing preferences. Further, you can also contact to your hardware person for same.

You can enter RRR number in field GR/RR No. in transport details while generate e-waybill in BUSY and in case vehicle number is not available then you must mention transporter's id for generating e-waybill

No, you cannot connect your e-way bill and Amazon seller accounts to BUSY to directly import sales data 
It may be possible by integration so contact to your near by dealer for the integration.

Yes, E-Way bills will be generated automatically if the invoice amount is more than 50K.For E- invoice there is no specif limit of amount for applicabilityof E-invoice you can generate automatically on any amount.

There is no way to correct an error in an E-way bill after it has expired. The only option is to cancel the E-way bill and generate a new one with the correct details.

If there are discrepancies between the E-Way Bill and E-Invoice data in BUSY, it is important to identify the root cause of the discrepancies.troubleshooting the issue by checking the data entries, reports, and invoices.

You can view your bill details in the E way Bill Details window before generating an E way bill from BUSY. After verifying the details, click on Generate E way Bill to create it.

To cancel bill you can follow these steps :
Step 1 : Click on transactions
Step 2 : Select voucher type
Step 3 : Modify
Step 4 : OPen voucher and press CTRL + X to cancel voucher

Yes, we can help you with linking your GSTIN with the GSP in BUSY. Please provide us with more details about the issue you are facing, and we will assist you in resolving it.

In BUSY, there is no provision available to change or modify a generated E way bill. To change vehicle number, you need to access the E way bill portal and can proceed for changes.