Frequently Asked
Questions

Q: How do I cancel an E-way bill along with the original bill on BUSY?

To cancel bill you can follow these steps : Step 1 : Click on transactions Step 2 : Select voucher type Step 3 : Modify Step 4 : OPen voucher and press CTRL + X to cancel voucher

Q: I'm having trouble linking my GSTIN with the GSP in BUSY. Can you help?

Yes, we can help you with linking your GSTIN with the GSP in BUSY. Please provide us with more details about the issue you are facing, and we will assist you in resolving it.

Q: I am getting errors due to distance being set to in BUSY. How can I change it from and set the actual distance?

For resolving the error of eway bill due to 0 mention in distance you need to check that both pincodes are correctly mentioned i.e supplier pincode in GST/VAT and recipient pincode in party master.

Q: What should I do if I am getting an error related to a common GST number when generating e-way bills in BUSY?

If you are facing error of GST number while generating an e way bill in BUSY, then you should check the party's and transporter's GST number and make sure it is correct and valid.

Q: How do I cancel an incorrect e-way bill?What documents do I need to have ready when generating an e-way bill?

To cancel bill you can follow these steps : Step 1 : Click on transactions Step 2 : Select voucher type Step 3 : Modify Step 4 : OPen voucher and press CTRL + X to cancel voucher

Q: Why is the e-way bill number not getting saved even though I entered it manually in the sales invoice?

If you enter the eway bill number in the voucher then make sure you should enter it in the correct eway bill field and ensure that the voucher is properly get saved in BUSY.

Q: I made a mistake on an invoice details in E-waybill distance. How can I edit or delete the invoice?

You cannot update distance in E-waybill from BUSY if e-waybill is already generated, you need to cancel E-waybill and generate it again with correct details otherwise you can delete the invoice with F8 key

Q: For transporting goods from Delhi to Delhi, what is the minimum invoice amount to generate E-Way Bill and E-Invoice?

If you want to transport goods from delhi to delhi then invoice minimum amount to to generate e way bill is 1 lakh and for e invoice there is not minimum amount required.

Q: What should be the distance if I want the portal to automatically calculate distance in the e-way bill?

If you want the portal will automatically calculate the distance for the e-way bill, you should enter 0 in the Distance field in the Transport Details window when you create a voucher in BUSY.

Q: How can I change the vehicle number for an e-way bill in BUSY?

In BUSY, there is no provision available to change or modify a generated E way bill. To change vehicle number, you need to access the E way bill portal and can proceed for changes.

Find Solutions to Common Issues Related to taxation - e way bill generation

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How do I cancel an E-way bill along with the original bill on BUSY?

To cancel bill you can follow these steps :
Step 1 : Click on transactions
Step 2 : Select voucher type
Step 3 : Modify
Step 4 : OPen voucher and press CTRL + X to cancel voucher

I'm having trouble linking my GSTIN with the GSP in BUSY. Can you help?

Yes, we can help you with linking your GSTIN with the GSP in BUSY. Please provide us with more details about the issue you are facing, and we will assist you in resolving it.

I am getting errors due to distance being set to in BUSY. How can I change it from and set the actual distance?

For resolving the error of eway bill due to 0 mention in distance you need to check that both pincodes are correctly mentioned i.e supplier pincode in GST/VAT and recipient pincode in party master.

What should I do if I am getting an error related to a common GST number when generating e-way bills in BUSY?

If you are facing error of GST number while generating an e way bill in BUSY, then you should check the party's and transporter's GST number and make sure it is correct and valid.

How do I cancel an incorrect e-way bill?What documents do I need to have ready when generating an e-way bill?

To cancel bill you can follow these steps :
Step 1 : Click on transactions
Step 2 : Select voucher type
Step 3 : Modify
Step 4 : OPen voucher and press CTRL + X to cancel voucher

Why is the e-way bill number not getting saved even though I entered it manually in the sales invoice?

If you enter the eway bill number in the voucher then make sure you should enter it in the correct eway bill field and ensure that the voucher is properly get saved in BUSY.

I made a mistake on an invoice details in E-waybill distance. How can I edit or delete the invoice?

You cannot update distance in E-waybill from BUSY if e-waybill is already generated, you need to cancel E-waybill and generate it again with correct details otherwise you can delete the invoice with F8 key

For transporting goods from Delhi to Delhi, what is the minimum invoice amount to generate E-Way Bill and E-Invoice?

If you want to transport goods from delhi to delhi then invoice minimum amount to 
 to generate e way bill is 1 lakh and for e invoice there is not minimum amount required.

What should be the distance if I want the portal to automatically calculate distance in the e-way bill?

If you want the portal will automatically calculate the distance for the e-way bill, you should enter 0 in the Distance field in the Transport Details window when you create a voucher in BUSY.

How can I change the vehicle number for an e-way bill in BUSY?

In BUSY, there is no provision available to change or modify a generated E way bill. To change vehicle number, you need to access the E way bill portal and can proceed for changes.

Frequently AskedQuestions