Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
Do I need to have specific software installed to print e-way bills?
E-way bills can be printed directly from the E-way portal or from within the BUSY itself. There is no need for any additional software installation, , when printing E-way bills generated within BUSY.
What is the process to make changes to the E-Way Bill/E-Invoice configuration?
For change in E-way bill and E-invoice configration please follow below mention steps:-
Step 1:- Administration Tab
Step 2:- Configration
Step 3:- Feature / option
Step 4:- GST/VAT
Step 5:- GSP configration
Why is the distance not updating automatically in BUSY for e-way bills?
The distance will automatically calculates based the pincodes when you click on the Check Distance. Further you can leave 0 km as distance, then the distance will automatically calculates on e way bill.
Why am I unable to cancel an E-Invoice after hours in BUSY?
As per government rules and regulations,e-invoices cannot be canceled after 24 hours,thats why you cant be cancel e-invoice from BUSY software also,You can consult with your Chartered Accountant for information regarding this provision.
How soon you can resolve the eway bill errors I am facing?
The speed at which BUSY can resolve eway bill issues may vary depending upon the complexity of the issue. It is best to contact customer support for more accurate estimate of resolution time.
Is there an alternative to e-way bills for long voucher numbers?
No, there is no alternative to e-way bills for long voucher numbers as according to govt.rules you can use max. length of voucher number is 16th, further you can contact to your CA
What is the process for logging in to E waybill portal?
To log in to the E-Waybill portal , follow the steps below:
Step 1: Open browser on your system then go to ewaybillgst.gov.in
Step 2: Click on login then mention username and password and login
What is a GSP and which GSPs does BUSY use?
A GSP is a service provider that connects your business to the E-Waybill portal for generating e-invoices and e-way bills. BUSY supports multiple GSPs, such as webtal and Pinnacle, for E-Way bill generation.
Is a separate e-way bill required for each state?
If your goods are going to delivered in multiple states then you need to generate a separate E-waybill for each of those states as E-waybill contains documents details for the transportation of goods
Can I get a refund or return order from the supplier if I want to delete a voucher post E-Way bill in BUSY?
No you cannot get a refund from the supplier if you delete a voucher after the e-way bill because you have deleted the voucher but it is still on the portal and active