Frequently Asked Questions

E-way bills can be printed directly from the E-way portal or from within the BUSY itself. There is no need for any additional software installation, , when printing E-way bills generated within BUSY.

For change in E-way bill and E-invoice configration please follow below mention steps:-
 Step 1:- Administration Tab
 Step 2:- Configration 
 Step 3:- Feature / option
 Step 4:- GST/VAT
 Step 5:- GSP configration

The distance will automatically calculates based the pincodes when you click on the Check Distance. Further you can leave 0 km as distance, then the distance will automatically calculates on e way bill.

As per government rules and regulations,e-invoices cannot be canceled after 24 hours,thats why you cant be cancel e-invoice from BUSY software also,You can consult with your Chartered Accountant for information regarding this provision.

The speed at which BUSY can resolve eway bill issues may vary depending upon the complexity of the issue. It is best to contact customer support for more accurate estimate of resolution time.

No, there is no alternative to e-way bills for long voucher numbers as according to govt.rules you can use max. length of voucher number is 16th, further you can contact to your CA

To log in to the E-Waybill portal , follow the steps below:
Step 1: Open browser on your system then go to ewaybillgst.gov.in
Step 2: Click on login then mention username and password and login

A GSP is a service provider that connects your business to the E-Waybill portal for generating e-invoices and e-way bills. BUSY supports multiple GSPs, such as webtal and Pinnacle, for E-Way bill generation.

If your goods are going to delivered in multiple states then you need to generate a separate E-waybill for each of those states as E-waybill contains documents details for the transportation of goods

No you cannot get a refund from the supplier if you delete a voucher after the e-way bill because you have deleted the voucher but it is still on the portal and active