Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
Who do I contact if I am still facing issues with correcting my E-Way bill invoice number after following the standard steps?
To get help related to e way bill issue in BUSY, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in
What are the different GSP credentials that can be created to configure E way bills in BUSY, and from which portal?
BUSY supports E-way bill generation through GSP servers, including Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited. You can create Both the GSP server credentials directly from E way Bill portal.
Why am I unable to select the right tax category while generating an e-invoice, and how can I fix it?
You need to select the tax category in item master.
Then the tax will calculated in voucher after entering the item.
Then in e invoice window the tax will show automatically.
I am getting an error that the transit number should be between and over characters. What does this mean?
To fix the error of trasport field length while generating eway bill you need to check that in voucher you have specified the correct format of vehicle number and transporter GSTIN is valid.
Where can I find resources on GST rules for e-way bills for different types of goods and services?
You can find the resources on GST rules of e way bill on e way bill and GST portal. Further for more information you may need to consult with your CA or Accountant.
I am getting an error about transport field length when generating e-way bills. How can I fix this.
To fix the error of trasport field length while generating eway bill you need to check that in voucher you have specified the correct format of vehicle number and transporter GSTIN is valid.
What filters can I apply in the e-way bill report to check status for a specific date range?
In the e-way bill report, you can apply filters to check the status for a specific date range by selecting the "Date Range" filter option and entering the desired start and end dates.
How can I generate an E-Way bill for goods transported to or from a warehouse or storage facility?
To generate E-Way bill:
Step 1 : Login to E-Way bill portal
Step 2 : Generate New E-Way bill
Step 3 : Enter transaction details
Step 4 : Vehicle details
Step 5 : Submit and generate E-Way bill
What details do I need from the Webtel/Pinnacle portal to enable e-way bill generation in BUSY?
To enable e-way bill generation in BUSY, you will need the login IDs and passwords for both the Webtel and Pinnacle portals. These details are required to integrate the portals with the BUSY.
Can I generate separate e-way bills for road and rail/ship if the shipment uses multi-modal transport?
No you cannot generate separate e way bills for road and rail ship if the
shipment uses multi modal transpor
Further you can do generate only with single transport mode either road or rail
or ship.