Frequently Asked Questions

No, there is no any software or system in BUSY needed to generate E-way bill.
In BUSY there is option availble to generate automatic E-way bill , there is need to configuration only.

To get assistance related to e way bill in BUSY, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in

The speed at which BUSY can resolve eway bill issues may vary depending upon the complexity of the issue. It is best to contact customer support for more
accurate estimate of resolution time.

You can update the distance based on the source and target pincode when you generate an E way bill in BUSY. Just click on the Check Distance option in the transport window.

If you have already generated Part A of E way bill then you cannot update generate Part B in BUSY. You can proceed to generate Part B on E way Bill portal.

If you generate an e-invoice without any errors and the ACK No. and IRN No. will be visible in the transaction details window. This indicates that your e-invoice has been successfully generated.

To get technical support with e way bills in BUSY, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in

For advice on penalties associated for incorrect E Way Bill, it is recommended to consult with a qualified Chartered Accountant or tax professional. They can offer expert guidance specific to your circumstances.

If you generated E way bill in BUSY, then you can modify the bill but can not the E way bill. You need to cancel it and generate a new one.

Yes it is important to have a same billing address for both E-waybill and E-invoice, If you want you can specify the different dispatch or ship to address for the E-waybill