Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
Are there any system or software required for generating E-way bills in BUSY?
No, there is no any software or system in BUSY needed to generate E-way bill.
In BUSY there is option availble to generate automatic E-way bill , there is need to configuration only.
Who do I contact if I have additional s about e way bill?
To get assistance related to e way bill in BUSY, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in
How quickly can you resolve issues with EVA bill generation in BUSY?
The speed at which BUSY can resolve eway bill issues may vary depending upon the complexity of the issue. It is best to contact customer support for more
accurate estimate of resolution time.
How do I check the distance order for E-Way bill generation?
You can update the distance based on the source and target pincode when you generate an E way bill in BUSY. Just click on the Check Distance option in the transport window.
Where in BUSY do I update Part B vehicle information?
If you have already generated Part A of E way bill then you cannot update generate Part B in BUSY. You can proceed to generate Part B on E way Bill portal.
How do I know if my e-Invoicing registration is successful?
If you generate an e-invoice without any errors and the ACK No. and IRN No. will be visible in the transaction details window. This indicates that your e-invoice has been successfully generated.
Who do I contact for technical support for E-Way Bills?
To get technical support with e way bills in BUSY, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in
What are the penalties involved for incorrect e-way bills?
For advice on penalties associated for incorrect E Way Bill, it is recommended to consult with a qualified Chartered Accountant or tax professional. They can offer expert guidance specific to your circumstances.
How do I link an e-way bill to a modified bill in BUSY?
If you generated E way bill in BUSY, then you can modify the bill but can not the E way bill. You need to cancel it and generate a new one.
Is it mandatory to have same billing address in e-waybill and e-invoice?
Yes it is important to have a same billing address for both E-waybill and E-invoice, If you want you can specify the different dispatch or ship to address for the E-waybill