Frequently Asked
Questions

Q: How to track status of emailed eBay bills?

BUSY does not provide a direct provision to send E way bills through email. If you need to send an E way bill via email, you have to do it manually.

Q: Can I change my registered mobile number in BUSY? If yes, what is the process?How frequently are e-bills generated in BUSY? Is it daily, weekly, or monthly?

To change the registered mobile number in BUSY you need to send a request from your registered mail Id along with your company's letterhead to support@busy.in You can generate Eway bills daily

Q: I am unable to find the E-Way Bill Invoicing or E-Way Bill Audit Report options under GST Miscellaneous Utility. Where can I access these in BUSY?

You can check eway bill report from these steps: Step 1: Go in Transactions. Step 2: Go in GST Misc. Utilities. Step 3: Then select Eway bill Management. Step 4: Then select your report according.

Q: What should I do if E-Way Bill portal is down and I need to generate an e way bill urgently?

With BUSY, you can generate an eway bill without login on e way bill portal. But make sure all the GSP configurations are completed in BUSY for e way bill generation.

Q: What is the login process for the e-way bill portal? Is it linked to my BUSY software login?

The login process for the e-way bill portal is separate from the BUSY software login. You will need to create a separate login ID and password for the e-way bill portal.

Q: Do I need to enter the supplier's GST number or recipient's GST number when generating an E-Way bill?

Supplier GST number is mandatory for E way Bill, you cannot generate E way bill without company GSTIN but you will able to generate E way bill for un registered party.

Q: Is there a workaround I can use for generating E-way bills till the pincode issue is permanently fixed?

No, you can not proceed/generate e-wau bill without entering pincode or can you tell us error or issue which you are facing with pincode so that i can better guide you.

Q: How do I check for GST errors in the invoice before generating E way bill from BUSY?

You can click on the Check Possible Errors tab before generating an E way bill from BUSY. This will help you to detect and fix any GST errors in the transaction.

Q: What should I do if there is an error in the E way bill generated by BUSY?

If you found any error or mistake in a generated e way biil by BUSY, then you have to cancel it along with the voucher and generate again with correct details.

Q: While generating eway bill the error is showing vehicle number cannot be blank. How to fix it?

If error is showing that vehicle number cannot be blank while generating the eway bill then make sure to enter either the transporter ID or vehicle number to resolve the issue.

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How to track status of emailed eBay bills?

BUSY does not provide a direct provision to send E way bills through email. If you need to send an E way bill via email, you have to do it manually.

Can I change my registered mobile number in BUSY? If yes, what is the process?How frequently are e-bills generated in BUSY? Is it daily, weekly, or monthly?

To change the registered mobile number in BUSY you need to send a request from your registered mail Id along with your company's letterhead to support@busy.in
You can generate Eway bills daily

I am unable to find the E-Way Bill Invoicing or E-Way Bill Audit Report options under GST Miscellaneous Utility. Where can I access these in BUSY?

You can check eway bill report from these steps:
Step 1: Go in Transactions.
Step 2: Go in GST Misc. Utilities.
Step 3: Then select Eway bill Management.
Step 4: Then select your report according.

What should I do if E-Way Bill portal is down and I need to generate an e way bill urgently?

With BUSY, you can generate an eway bill without login on e way bill portal. But make sure all the GSP configurations are completed in BUSY for e way bill generation.

What is the login process for the e-way bill portal? Is it linked to my BUSY software login?

The login process for the e-way bill portal is separate from the BUSY software login. You will need to create a separate login ID and password for the e-way bill portal.

Do I need to enter the supplier's GST number or recipient's GST number when generating an E-Way bill?

Supplier GST number is mandatory for E way Bill, you cannot generate E way bill without company GSTIN but you will able to generate E way bill for un registered party.

Is there a workaround I can use for generating E-way bills till the pincode issue is permanently fixed?

No, you can not proceed/generate e-wau bill without entering pincode or can you tell us error or issue which you are facing with pincode so that i can better guide you.

How do I check for GST errors in the invoice before generating E way bill from BUSY?

You can click on the Check Possible Errors tab before generating an E way bill from BUSY. This will help you to detect and fix any GST errors in the transaction.

What should I do if there is an error in the E way bill generated by BUSY?

If you found any error or mistake in a generated e way biil by BUSY, then you have to cancel it along with the voucher and generate again with correct details.

While generating eway bill the error is showing vehicle number cannot be blank. How to fix it?

If error is showing that vehicle number cannot be blank while generating the eway bill then make sure to enter either the transporter ID or vehicle number to resolve the issue.

Frequently AskedQuestions