Frequently Asked Questions

While generating E-way bill any issue occur related to distance calculation in that case Go to Transport window and enter Distance 0 and save that
Distance should be 0 in Party master also

If your transporter generates the E-Way bill instead of you, the details required would typically include the transporter's GSTIN (Goods and Services Tax Identification Number), vehicle number, and other relevant transport details.

To generate an e way bill you need to enter these transport details : Transporter, Place, Pincode, Vehicle No., Distance, etc.
If goods transport through Rail or Air the GR no. also mandatory.

BUSY calculate the distance of pickup and drop locations with the help of your company from pincode that you have specify and the delivery pincode where goods are going to be delivered

The details need from e-way bill portal to configure gst in BUSY :
Step 1 : GSTIN
Step 2 : HSN
Step 3 : GST tax rates
Step 4 : E-way bill details
Step 5 : ITC

Yes, you can use GSP Id for both E-invoice and E-way bill generation.
This is the default configuration of BUSY and portal also you don't need to separate sepaarate GSP id for both.

We cannot assist you in logging e way portal further you can forget username or password if facing issue in login or can contact to e way bill support helpline for that

When generating a final bill for a cancelled/expired old bill, errors that may arise include duplicate acknowledgement number, incorrect unit details, missing or incorrect tax rates, and incorrect party or product details.

BUSY follows the all GST regulations so when you generate E way bill from BUSY it is compliant with GST as the HSN code and GSTIN will validate with portal before generating.

For e way bill related issues or questions in BUSY, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in