Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e way bill generation

FAQs

What details are required if my transporter generates the E-Way bill instead of me?

If your transporter generates the E-Way bill instead of you, the details required would typically include the transporter's GSTIN (Goods and Services Tax Identification Number), vehicle number, and other relevant transport details.

What transport details do I need to fill out for an e way bill?

To generate an e way bill you need to enter these transport details : Transporter, Place, Pincode, Vehicle No., Distance, etc.
If goods transport through Rail or Air the GR no. also mandatory.

How does BUSY calculate the distance between pickup and drop locations for e-waste bills?

BUSY calculate the distance of pickup and drop locations with the help of your company from pincode that you have specify and the delivery pincode where goods are going to be delivered

What details do I need from the E-Waybill portal to configure GST in BUSY?

The details need from e-way bill portal to configure gst in BUSY :
Step 1 : GSTIN
Step 2 : HSN
Step 3 : GST tax rates
Step 4 : E-way bill details
Step 5 : ITC

Can I use the same GSP id for both E-Invoice and E-Way bills generation?

Yes, you can use GSP Id for both E-invoice and E-way bill generation.
This is the default configuration of BUSY and portal also you don't need to separate sepaarate GSP id for both.

I set the distance to in the transport window but I'm still getting an error that the distance is too high when generating an e-waybill. What should I do?

Setting the transport distance to 0 should fix the e-waybill error. If the error persists, there may be other issues that need to be addressed in that case check the error list

I'm having trouble logging into my e way bill portal, can you assist?

We cannot assist you in logging e way portal further you can forget username or password if facing issue in login or can contact to e way bill support helpline for that

What errors may arise when generating final bill for a cancelled/expired old bill?

When generating a final bill for a cancelled/expired old bill, errors that may arise include duplicate acknowledgement number, incorrect unit details, missing or incorrect tax rates, and incorrect party or product details.

How do I ensure that my e-way bill is compliant with GST regulations?

BUSY follows the all GST regulations so when you generate E way bill from BUSY it is compliant with GST as the HSN code and GSTIN will validate with portal before generating.

Who do I contact for issues/s about e way bill generation in BUSY?

For e way bill related issues or questions in BUSY, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in