Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I fill in the GRN number field when creating an e-invoice? It seems to be automatic.

When creating an e-invoice, you need to enter the GRN (Goods Receipt Note) number in the transport details section of the voucher. This field is not filled automatically.

How to verify the correct port code for an export invoice in BUSY and resolve port code-related errors?

To verify the correct port code for an export invoice in BUSY,there is need to search on google chrome and contact with your tax consultant or accountant proffesional.

What details do I need to enter in the transporter section while generating an e-way bill in BUSY?

In the transporter section while generating an e-way bill in BUSY, you need to enter details such as the transporter's name, vehicle number, and transporter GSTIN (if applicable).

What details do I need to enter in the vehicle number/GRR number fields when generating bills in BUSY?

When generating bills in BUSY, you need to enter the vehicle number in the vehicle number field and the GRR (Goods Receipt Number) in the GRR number field.

Is there a way to automate the conversion of a sales bill to an invoice in BUSY?

Yes, there is a way to automate the create of a sales bill to an e-invoice in BUSY. 
In BUSY Standard and Enterprise mode create e-invoice automate

The e-way bill report is not showing ASP numbers for parties. How can I add this column?

You can share the document of ASP numbers for parties if you have, as there is no provision in BUSY for ASP numbers in the E-Way bill report.

Some of my e-way bill details like vehicle number are not getting saved. What should I do?

In BUSY , you can only specify the vehicle number at the voucher entry in transport window as vehicle number data is not maintained or saved in database.

I want to update the consignee address details in an invoice. What steps should I follow?

Steps for edit the consigned address details:
Step 1: Open an invoice and Check in Billing shipping window address is correctly mentioned.
Step 2:If not given then enter correct address

My goods are exempt from e-way bills, how do I handle it in BUSY?

If goods are exempted from E-way bill there is no need to generate E-way bill of that goods 
You can create a voucher seperately for all exempted goods

What might cause delays or timeouts when attempting to print E waybill from BUSY?

Delays or timeouts when attempting to print from BUSY can be caused by various factors such as poor internet connection , firewall and antivirus restrictions or Pdf applications.
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