Frequently Asked
Questions

Q: Is there a way to automate the conversion of a sales bill to an invoice in BUSY?

Yes, there is a way to automate the create of a sales bill to an e-invoice in BUSY. In BUSY Standard and Enterprise mode create e-invoice automate

Q: The e-way bill report is not showing ASP numbers for parties. How can I add this column?

You can share the document of ASP numbers for parties if you have, as there is no provision in BUSY for ASP numbers in the E-Way bill report.

Q: Some of my e-way bill details like vehicle number are not getting saved. What should I do?

In BUSY , you can only specify the vehicle number at the voucher entry in transport window as vehicle number data is not maintained or saved in database.

Q: I want to update the consignee address details in an invoice. What steps should I follow?

Steps for edit the consigned address details: Step 1: Open an invoice and Check in Billing shipping window address is correctly mentioned. Step 2:If not given then enter correct address

Q: My goods are exempt from e-way bills, how do I handle it in BUSY?

If goods are exempted from E-way bill there is no need to generate E-way bill of that goods You can create a voucher seperately for all exempted goods

Q: What might cause delays or timeouts when attempting to print E waybill from BUSY?

Delays or timeouts when attempting to print from BUSY can be caused by various factors such as poor internet connection , firewall and antivirus restrictions or Pdf applications.

Q: I created some e-way bills earlier without a GSP ID. How is that possible?

Generatin E waybill automatically without GSP ID is not possible , you might have generated json ot through Government template then uploaded file on E waybill portal .

Q: Clubbing multiple item details into a single invoice in BUSY. How to do it?

To club multiple item details into a single invoice in BUSY, you need to select the option Do not club item details as No while generating the e-invoice.

Q: Does BUSY allow printing invoices, e-way bills, and sales receipts from the same portal?

Yes,you can print invoices of E way Bills from BUSY,If you generate an e-way bill directly from BUSY,so you can print the e-way bill from BUSY as well.

Q: Can I generate a new eway bill after canceling an credit note whose eway bill already generated?

Yes, you can generate the eway bill again after canceling an credit note whose eway bill already generated.the eway bill can generate again for same voucher number.

Find Solutions to Common Issues Related to taxation - e way bill generation

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Is there a way to automate the conversion of a sales bill to an invoice in BUSY?

Yes, there is a way to automate the create of a sales bill to an e-invoice in BUSY. 
 In BUSY Standard and Enterprise mode create e-invoice automate

The e-way bill report is not showing ASP numbers for parties. How can I add this column?

You can share the document of ASP numbers for parties if you have, as there is no provision in BUSY for ASP numbers in the E-Way bill report.

Some of my e-way bill details like vehicle number are not getting saved. What should I do?

In BUSY , you can only specify the vehicle number at the voucher entry in transport window as vehicle number data is not maintained or saved in database.

I want to update the consignee address details in an invoice. What steps should I follow?

Steps for edit the consigned address details:
Step 1: Open an invoice and Check in Billing shipping window address is correctly mentioned.
Step 2:If not given then enter correct address

My goods are exempt from e-way bills, how do I handle it in BUSY?

If goods are exempted from E-way bill there is no need to generate E-way bill of that goods 
You can create a voucher seperately for all exempted goods

What might cause delays or timeouts when attempting to print E waybill from BUSY?

Delays or timeouts when attempting to print from BUSY can be caused by various factors such as poor internet connection , firewall and antivirus restrictions or Pdf applications.

I created some e-way bills earlier without a GSP ID. How is that possible?

Generatin E waybill automatically without GSP ID is not possible , you might have generated json ot through Government template then uploaded file on E waybill portal .

Clubbing multiple item details into a single invoice in BUSY. How to do it?

To club multiple item details into a single invoice in BUSY, you need to select the option Do not club item details as No while generating the e-invoice.

Does BUSY allow printing invoices, e-way bills, and sales receipts from the same portal?

Yes,you can print invoices of E way Bills from BUSY,If you generate an e-way bill directly from BUSY,so you can print the e-way bill from BUSY as well.

Can I generate a new eway bill after canceling an credit note whose eway bill already generated?

Yes, you can generate the eway bill again after canceling an credit note whose eway bill already generated.the eway bill can generate again for same voucher number.

Frequently AskedQuestions