Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I need help troubleshooting error XXX when generating e-way bills in BUSY.

To troubleshoot error XXX when generating e-waste bills in BUSY, please tell us the exact error message or code. This will help us provide you with the appropriate solution.

Can I modify the party details on an e-bill after generating it?

No you cannot modify the party details on an e way bill after generating it.
further you can can cancell it directly from BUSY and regenerate new with
correct party details.

Does BUSY automatically calculate the distance and transportation charges for E-Way Bills?

Yes, BUSY auto calculate the distance on the basis of pincodes but transportation charges need to mentioned manually while enter the voucher. Transporation charges would not be calculated automatically.

Reasons for incomplete accounting tasks like invoicing, reporting in BUSY?

There could be various reasons for incomplete accounting tasks like invoicing and reporting in BUSY, such as errors in data entry, software glitches, or insufficient knowledge of the software.

What details are required for generating e-way bill for self-transport?

The details required for generating an e-way bill for self-transport include the transporter ID, vehicle number, and the document type (such as invoice, delivery challan, or bill of supply).

How frequently are E-Way Bills auto generated?

There is no limit to generate e-waybill if your bls is active and you are using standard and onwards model you can generate e-waybill directly from BUSY several times

I need to make modifications in the auto-populated Part A of the E-Way bill. How can I edit Part A before generating the E-Way bill?

In BUSY, you cannot edit Part A of the E-Way bill once it has been generated. It is recommended to double-check all details before generating the E-Way bill.

How can input credit be adjusted if an old invoice is corrected now?How do I generate online e-way bills in BUSY?

To adjust invoice:
Step 1 : Create debit note
Step 2 : Adjust Input credit in GSTR-2
Genrate E-way bill :
Step 1 : Create sales invoice
Step 2 : Generate e-way bill

What to do if a GSTIN & PIN code is required for E-invoice generation in BUSY, and it's not available?

For generating E-invoice, GSTIN, and station or PIN code are mandatory. E-invoices are generated only for B2B parties. E-invoices cannot be generated without the GSTIN of the party.

I have cancelled my e-way bill and gnerate new but still shows IRN generated error, what should I do?

If you create a new E-way bill after cancelled the old still show IRN generated error then you need to create a new voucher with new voucher number
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