Frequently Asked Questions

If your GST number is not getting validated during E-way bill generaion, you should check the GST number and the GST user name should be entered properly in GST/VAT

When you are creating export invoice and during save the voucher then shipping detail window will appear in middle of the window then specify it and save the invoice

Normally, the auto-insertion of incorrect details in the bill in BUSY does not happen. If it does, then you need to restore your previous data to cross-check the details.

To know about the validity rules for distance in E-waybill you need to contact to the E-waybill portal support or you may check the guidelines on the same portal

To to stop Preventing auto clubbing of invoice line items in BUSY, you need to select the option Do not club item details as No while generating the e-invoice.

Yes, you can generate E-way bill direct from BUSY there are no any other portal or software required for generating e-way bills
Necessary configurations should be done for e-way bills

Once an e-invoice has been generated in BUSY, the distance details cannot be modified. It is recommended to keep a record of the correct distance details for future reference.

There is no specific limit on the number of times you can regenerate an e-way bill for the same consignment. Further you can concern on eway bill portal helpdesk.

To update information in the e-way bill portal, you have the option to reach out to the e-way bill portal helpline or consult with the concerned department for assistance.

If the Transporter's ID is not reflect in the e way bill, then may be you have not mention the Transporter's GSTIN / ID when you create the transporter.