Frequently Asked
Questions

Q: How can I get more detailed information like HSN codes, quantities, and values to show up on my e-way bills generated through BUSY?

To get details information of e-way bill generated in BUSY: Step1 : Click on administration Step 2 : GST misc utilities Step 3 : E-Way bill management Step 4 : E-Way bill details

Q: How can I regenerate the IRN No. in BUSY if the invoice, for which an e-invoice has been previously generated, is now canceled?

If you are canceled an invoice for which e-invoice has already been generated then you can create new invoice with another voucher number and then proceed to generate e-invoice

Q: My E-Way bill login Id and password was working fine previously , but now I'm having issues. Why is this happening?

E-way bill portal is third party software if you are facing issue in E-way bill login then contact to portal help line no. they my help you regarding this

Q: How can I get the user's number to print on the E-Invoice? What settings do I need to configure?

You can not print User no. on e invoice printing as there is no configuration for Designing E invoice format it print automatically that exist on E- invoice portal.

Q: Why is the destination country code required for generating E-Way Bills when goods are only moving within India?

Destination country code required for generating E-Way Bills when goods are only moving within India: 1.As per Government Rule its Mandatory to enter Country code or State Code.

Q: I enabled e-waybill but it says vehicle number is required. Why can't I generate e-waybill without vehicle number?

If you want to generate an E-way bill without a vehicle number, it's mandatory to add the Transporter ID. Either the vehicle number or the transporter ID is required.

Q: Should I enter Yes or No for dispatch details required when I have already entered dispatch details?

There is no option to select yes or no for dispatch details . Simply yu can set the dispatch detaisl if you have to record in the voucher entry

Q: For e-invoicing to work in BUSY, do I need to turn on any server-side options daily?

No , For e invoicing to work in BUSY there is no need to turn on any server side options you just need to configure it properly once.

Q: What is the threshold invoice amount above which E-Way Bill and E-Invoice will be generated automatically?

If your turnover(Sales value) is above 5 Crore from 2017-18 to 2022-23 finacial year then you need to create E-invoice with every B2B transaction. Invoice amount not matter here.

Q: I have an empty space in my GSP ID. Will that cause issues with E-Way bill?

Having an empty space in your GSP ID may cause issues with generating an E-Way bill. It is recommended to remove the empty space to avoid any potential problems.

Find Solutions to Common Issues Related to taxation - e way bill generation

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Dealer Complaint/Issues

How can I get more detailed information like HSN codes, quantities, and values to show up on my e-way bills generated through BUSY?

To get details information of e-way bill generated in BUSY:
Step1 : Click on administration
Step 2 : GST misc utilities
Step 3 : E-Way bill management
Step 4 : E-Way bill details

How can I regenerate the IRN No. in BUSY if the invoice, for which an e-invoice has been previously generated, is now canceled?

If you are canceled an invoice for which e-invoice has already been generated then you can create new invoice with another voucher number and then proceed to generate e-invoice

My E-Way bill login Id and password was working fine previously , but now I'm having issues. Why is this happening?

E-way bill portal is third party software if you are facing issue in E-way bill login then contact to portal help line no. they my help you regarding this

How can I get the user's number to print on the E-Invoice? What settings do I need to configure?

You can not print User no. on e invoice printing as there is no configuration for Designing E invoice format it print automatically that exist on E- invoice portal.

Why is the destination country code required for generating E-Way Bills when goods are only moving within India?

Destination country code required for generating E-Way Bills when goods are only moving within India: 
 1.As per Government Rule its Mandatory to enter Country code or State Code.

I enabled e-waybill but it says vehicle number is required. Why can't I generate e-waybill without vehicle number?

If you want to generate an E-way bill without a vehicle number, it's mandatory to add the Transporter ID. Either the vehicle number or the transporter ID is required.

Should I enter Yes or No for dispatch details required when I have already entered dispatch details?

There is no option to select yes or no for dispatch details . Simply yu can set the dispatch detaisl if you have to record in the voucher entry

For e-invoicing to work in BUSY, do I need to turn on any server-side options daily?

No , For e invoicing to work in BUSY there is no need to turn on any 
 server side options you just need to configure it properly once.

What is the threshold invoice amount above which E-Way Bill and E-Invoice will be generated automatically?

If your turnover(Sales value) is above 5 Crore from 2017-18 to 2022-23 finacial year then you need to create E-invoice with every B2B transaction. Invoice amount not matter here.

I have an empty space in my GSP ID. Will that cause issues with E-Way bill?

Having an empty space in your GSP ID may cause issues with generating an E-Way bill. It is recommended to remove the empty space to avoid any potential problems.

Frequently AskedQuestions