Frequently Asked Questions

To generate an e-way bill, the details required include the GST number, PIN code, and other relevant transport details such as vehicle number and place of supply.

The vehicle number is required for generating an E way bill from BUSY. You can view the vehicle number in the E way bill generated by BUSY.

If the invoice date and e-way bill date are different, it is allowed. There is no restriction on having different dates for the invoice and e-way bill.

The transaction types that can be selected for an e way bill are Regular, Bill to Ship, Bill From Dispatch From or Combination of 2 and 3.

E way bill is required in case of movement of physical goods only. In case of service bill, there is no need to generate e way bill.

If a vehicle breaks down during transit and the e-Way bill validity expires, there is currently no provision to extend the validity date of the e-Way bill.

To manually generate e-way bills for low amounts in BUSY, you need to enter details such as customer name, supplier details, GSTN number, and other relevant information.

If your consignor's GST is blocked for E-Way bill, you should contact the consignor directly and also reach out to the E-Way bill portal helpline for assistance.

BUSY customer support provides solution to resolve and troubleshoot the issues regarding E-waybill in BUSY such as
1.Such as configuration of E-waybill
2.Troubleshooting the error related to E-waybill etc

Yes, other customers have also reported issues with pincode and distance calculationin Eway bill .
You mention distance 0 in transport window then this issue will not occur