Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I am getting an invalid input transit field error while generating eway bills in BUSY. How do I fix it.

For generating the eway bill from BUSY you need to mention either transporter GSTIN or vehicle number in the correct field for generating eway bill from BUSY.

My transporter says he has generated part B but I cannot see it in BUSY. What should I do?

There are no any option to modify the generated E-way bills ,if your transporter has generated part B then you can check it on E-way bll portal

What details do I need to enter in the transporter ID and vehicle number fields while generating bills?

To enter details to generate bill you need to:
Transporter ID
Step 1 : GSTIN
Step 2 : Transporter Number
Vehicle number
Step 1 : Registration number
Step 2 : Type of vehicle

How long does it usually take for BUSY Support to help fix Eway billing problems faced by customers?

It depends on the what type issue is facing by the customer some times get resolved quickly and sometimes takes time to fix the eway bill issue.

Can I generate a new eway bill after canceling an credit note whose eway bill already generated?

Yes, you can generate the eway bill again after canceling an credit note whose eway bill already generated.the eway bill can generate again for same voucher number.

I am unable to generate eBay bills. It is showing "no data form". What should I do?

Please check if you have entered all the required data correctly before generating the eBay bill. If the issue persists, please contact customer support for further assistance.

My goods are moving from Delhi to Mumbai. Do I need one or multiple e-way bills?

If your goods are moving from Delhi to Mumbai you need to generate only one E-way bill. No need to generate multiple E-way bill for this .

What details like vehicle number or transporter GST number are needed to create an IGST bill?

To create an IGST bill, you will need either the vehicle number or the transporter's GST number. One of these details is mandatory to generate the bill.

What is the threshold transaction amount for E-Way bills? Is it different for local vs interstate?

threshold limit for intrastate and interstate transactions may vary according to E-waybill portal so we will recommend you to please read the guidelines given by E-waybill portal

What details like HSN code, UQC etc need to be entered while creating an invoice?

While creating an invoice, you need to enter details like HSN code, UQC, and other relevant information such as item description, quantity, rate, taxes, and customer details.
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