Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e way bill generation

FAQs

How does BUSY pick up distance between two pincodes automatically?

BUSY calculate the distance with the help of your company from pincode that you have specify and the delivery pincode where goods are going to be delivered

Does e-way bill also get generated when e-invoice is generated?

To generate eway bill along with einovice in BUSY you need to mention Y in generate eway bill along with einovice option in the transport details window.

How can I view previously generated e-ways bills in BUSY?

To view generate bills of e-way bills:
Step 1 : CLick on transactions
Step 2 : GST misc utilities
Step 3 : E-way bill management
Step 4 : E-way bill details

How does BUSY calculate distance automatically when generating E-waybill?

BUSY calculate the distance with the help of your company from pincode that you have specify and the delivery pincode where goods are going to be delivered

How does BUSY calculate distances between locations?

BUSY calculate the distance with the help of your company from pincode that you have specify and the delivery pincode where goods are going to be delivered

Who do I contact if my consignor's GST is blocked for E-Way bill?

If your consignor's GST is blocked for E-Way bill, you should contact the consignor directly and also reach out to the E-Way bill portal helpline for assistance.

What kind of e-way bill related issues can the support team help with?

BUSY customer support provides solution to resolve and troubleshoot the issues regarding E-waybill in BUSY such as
1.Such as configuration of E-waybill
2.Troubleshooting the error related to E-waybill etc

Are others also facing issues with pincode and distance calculation in E-way bill?

Yes, other customers have also reported issues with pincode and distance calculationin Eway bill .
You mention distance 0 in transport window then this issue will not occur

Which browser should be suggested to generate an E-Way Bill from BUSY?

In BUSY, there is no recommended browser to generate for e-way bills and e-invoice. BUSY can create them right in the software without redirecting to any browser.

What other GST related services does BUSY provide apart from e-way bill?

BUSY offers various GST related services apart from E way bill. Some of the features are: GST Reconciliation, E invoicing, GST Returns generation, GST number validation, etc.