Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Will the recipient get an email/SMS notification when I generate an e-bill for them?

No, But you can E-mail after save E-Way Bill print in system.Otherwise you can email or sms your Invoice with print of Eway bill No. Automatically.

My GST number is blocked in E-Way bill portal. How can I activate it?

If your GST number is blocked in E-way bill portal, you will need to contact the portal helpline number 
E-way bill portal is third party software

What are the charges for generating e-way bills? Is there any free limit?

The feature of e-way bill is working when your BLS has been renewed or active, Moreover there is no other charges of genertaion of e-way bill

Do I need to generate e-way bills for local transactions also in BUSY?

Yes you need to generate e way bill if bill amount is exceeding the threshold bill amount 
i.e 50000 or 100000 depend on your state.

Changing GST portal login credentials frequently. Easier way to manage credentials in BUSY?

There is no self-service option for managing GST portal login credentials in BUSY. It is recommended to keep the credentials secure and avoid changing them frequently.

Can I regenerate a cancelled EVA bill voucher multiple times with different details?

If you want to generate a cancelled e way bill voucher multiple time then you
need to change the document number each time along with different details

Where is the option to exclude deemed taxes on e-way bills in BUSY?

The option of Exclude Deemed Tax in Non Taxable Vouchers available in the Automatic E way Bill Generation window while generating e way bill in BUSY.

My E-way bill seems to have expired. How do I renew it ?

There is no any provision to renew a expired E-way bill 
If e-way bill has expired you need tocancel that and generae a new E-way bill

Entering build-to-party location with less than characters in BUSY. How to do it?

Entering build-to-party location with less than 3 characters in BUSY is not possible as it is a mandatory field and should be of minimum 3 characters.

Are there any limitations or restrictions on generating E-Way Bills through BUSY?

Yes, there are some limitations on generating Eway bill through BUSY like:
Only one transporter detail can be mentioned in Eway if generate Eway bill from BUSY.
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