Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e way bill generation

FAQs

Why am I unable to generate a single e-way bill for multiple invoices under one parcel in BUSY?

No, in BUSY, we do not have any option to generate one E-way bill for multiple invoices.Each Invoice needs to have its own seperate E-way Bill.

How do I fix the issue of quantity not being populated in the E-Way bill in BUSY?

The e way bill generated in BUSY will show the quantity of the goods.There is no option or cause for hidding quantity on e way bill.

What details of the transporter and logistic provider do I need to enter in the software?

In the software, you need to enter the details of the transporter and logistic provider such as their name, GSTIN, vehicle number, and other relevant information.

I generated e-way bill manually on portal but it's not showing in BUSY. How to sync?

If you generated E waybill from portal you have to mention Ewaybill number manually in transport window iof the voucher . It does not get synced.

After resetting my E-way bill portal password I am unable to login the portal .Please help.

Your concern related to E-way bill portal login and that is third party app so regarding this kindly contact to E- way bill portal helpline no.

Can I Check the report of E-invoice and regular invoice on the basis of customer name

Yes, you can check the invoice on the basis of customer name but cannot check the E-invoice
To check the invoice you can check the account ledger

How do I handle e-way bill expiry in BUSY if goods are not delivered on time?

If the goods are not delivered on time and the e-way bill expires, you have to cancel the old eway bill and generate the new one.

How long does it take to reflect updated GST number and generate E-Way bill after that?

when you update Gst in party master and create e-way bill show changes immediately but for change GST number we recommended to create new party master

Do I need to generate separate e-way bills if I am already generating e-invoices in BUSY?

Yes you need to generate separate e way bills no matter wheter you generate e 
inovice or not since both is used for different purpose.

For local goods transport, when is e-way bill required? What is the minimum distance limit?

For local goods transportation you need to generate e way bill if bill amount is
exceeding 50000 threshold. furhter there is no minimum distance limit specified.