Frequently Asked Questions

Solutions to common issues related to Taxation — E Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Where can I find E-Way bill reports in BUSY? 

Pls Follow the Below Steps:
Step 1: Transactions
Step 2: GST Misc Utilities
Step 3: E Way Bill Management
Step 4: E Way Bill Details (Generated by others and Self)

What is the URL for BUSY's e-way bill portal? 

There is no provision of URL for BUSY software's E-waybill portal as E-waybill portal has its own authorities so you need to visit E-waybill portal separately

What are the e-way bill exemptions applicable? 

For guidance regarding E way bill exemption, it is advisable to consult your designated Chartered Accountant or tax professional or can refer to official government guidelines.

What is the status of fixing the e-way integration issue in BUSY? Do you have an ETA on when it will be working? 

For any extra intergration in e-way bill you need to contact to your dealer. As per govt norms, all e-way options are there in BUSY.

I tried linking my e-way account to BUSY a month ago and it never worked. Can you look into why this integration failed? 

For any extra intergration in e-way bill you need to contact to your dealer. As per govt norms, all e-way options are there in BUSY.

I am unable to print or view the E-Way bill after generating it through the portal. What should I do? 


If you are unable to print or view the E-Way bill after generating it through the portal, please contact to e-way bill customer support team

I want to pay my EV billing invoice but am unable to due to portal problems. What are my options? 

If you are facing issue during generationof Einvoice You can generate the JSON file 
 then upload the JSON file to portal to generate Einvoice

I made changes to the party master but still the E-Way bill is not getting generated. What should I check? 

For E-way Bill generation, there is need to enable generate e-way bill after saving from Voucher series configuration and Configure e-way bill setting under GST/VAT.

What if I don't have a transporter and am transporting goods myself? What details do I need to provide? 

If you don't have a transporter and are transporting goods yourself, you need to provide your own details such as your name and vehicle number.

Why is the e-way bill getting cancelled automatically when I try to generate it again on same voucher number? 

When you cancelled an e way bill in BUSY, you can generate again on the same voucher number and it will not cancel again automatically.
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