Frequently Asked Questions

Q: How can I improve the performance of BUSY when generating many e-way bills?How do I add parties in BUSY?

To add party in BUSY: Step 1 : CLick on administration Step 2 : Masters Step 3 : Account Step 4 : Add To increase speed update to latest release

Q: For small distance transportation (within km), do I still need to generate an e-way bill along with e-invoice?

For small distance transportation you need to generate e way bill if value of bill exceed the threshold i.e 50 thousand vary state to state.

Q: Is it normal for a newly generated credit note to take time to reflect in the e-invoice portal?

It depends on the E-invoice portal how much time it takes; there is no document showing the duration for the reflection of the credit note.

Q: Are the server or technical issues on your end that is causing my BUSY E-way bill failure?

Yes,it may happen in case of any backend issue or any portal issue so in that case we suggest you to try after some time.

Q: I don't see the option to enter quantity in e-way bill. How can I enter it?

You can mention quantity when posting invoice and that detail will refelct in E waybill , no need to mention quantity seperately for E waybill.

Q: I want to generate an invoice without any transport details. How can I do this?

To generate an invoice without any transport details in BUSY, you cannot skip the transport details. The software requires transport details to generate the invoice.

Q: In which cases is a port code required to be entered for E-way bill purposes?

If you are generating an E way bill for export invoices and SEZ invoices in the BUSY, it is necessary to enter the port code.

Q: Do I need to create a separate GSP for linking my business with the portal?

Yes, you need to create a separate GSP for linking your business with the portal in BUSY for E way bill and E invoice Generation

Q: Will changing the invoice data manually create any problems during automatic e- way bill generation?

If you E way bill already generated for the same voucher then it will be created the issue in the again e way bill generation.

Q: Why is the IRN number not getting reflected in my e-way bills in BUSY?

If the IRN number is not refelecting on e way bill then, you did not generate e way bill and e invoice together in BUSY.

Solutions to common issues related to Taxation — E Way Bill Generation.

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Step-by-step Answers

How can I improve the performance of BUSY when generating many e-way bills?How do I add parties in BUSY?

To add party in BUSY:
Step 1 : CLick on administration
Step 2 : Masters
Step 3 : Account
Step 4 : Add
To increase speed update to latest release

For small distance transportation (within km), do I still need to generate an e-way bill along with e-invoice?

For small distance transportation you need to generate e way bill if value of bill
 exceed the threshold i.e 50 thousand vary state to state.

Is it normal for a newly generated credit note to take time to reflect in the e-invoice portal?

It depends on the E-invoice portal how much time it takes; there is no document showing the duration for the reflection of the credit note.

Are the server or technical issues on your end that is causing my BUSY E-way bill failure?

Yes,it may happen in case of any backend issue or any portal issue so in that case we suggest you to try after some time.

I don't see the option to enter quantity in e-way bill. How can I enter it?

You can mention quantity when posting invoice and that detail will refelct in E waybill , no need to mention quantity seperately for E waybill.

I want to generate an invoice without any transport details. How can I do this?

To generate an invoice without any transport details in BUSY, you cannot skip the transport details. The software requires transport details to generate the invoice.

In which cases is a port code required to be entered for E-way bill purposes?

If you are generating an E way bill for export invoices and SEZ invoices in the BUSY, it is necessary to enter the port code.

Do I need to create a separate GSP for linking my business with the portal?

Yes, you need to create a separate GSP for linking your business with the portal in BUSY for E way bill and E invoice Generation

Will changing the invoice data manually create any problems during automatic e- way bill generation?

If you E way bill already generated for the same voucher then it will be created the issue in the again e way bill generation.

Why is the IRN number not getting reflected in my e-way bills in BUSY?

If the IRN number is not refelecting on e way bill then, you did not generate e way bill and e invoice together in BUSY.

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