Frequently Asked Questions

BUSY generates an e-way bill number for each e-way bill that you create. This number is displayed on the invoice and the e-way bill print.

BUSY customer support provides support regarding E-waybill configurations in BUSY
If you need any help you can contact us 24/7 for E-waybill configuration process in BUSY

There is no specific time limit for regenerating an e-way bill after cancellation but the cancellation period for eway bill is 24 hours from generation.

The pincode is based on the location of dispatch and shipping. You need to enter the pincodes in the company, parties and during voucher entry.

No, an e-way bill is not mandatory for goods valued less than Rs. 50,000. but if you want to generate E-waybill then you can proceed

There is no specific frequency mentioned for changing the password of the E-Way bill portal. It is recommended to change passwords periodically for security purposes.

No, hyphens cannot be used in transporter details when generatingan e-way bills
 Transporter Id will be alphanumeric but no any special charecter will be use.

If you have generated the e way bill, you cannot make changes from BUSY onward. Further, you can modify the vehicle number form portal itself.

It is not possible to generate an e-invoice for a party without a GST number. The party must have a valid GST number for e-invoicing.

If the e-waybill distance is wrong, you set distance to zero. The E-Waybill portal will automatically calculate the correct distance based on the pin-to-pin locations.