Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
Where can I find the acknowledgement number for my e-way bill submission?
BUSY generates an e-way bill number for each e-way bill that you create. This number is displayed on the invoice and the e-way bill print.
What kind of customer support does BUSY provide for E-Way Bill integration?
BUSY customer support provides support regarding E-waybill configurations in BUSY
If you need any help you can contact us 24/7 for E-waybill configuration process in BUSY
How long does the time duration for eway bill cancellation and regeneration?
There is no specific time limit for regenerating an e-way bill after cancellation but the cancellation period for eway bill is 24 hours from generation.
What pin codes should I enter for e way bill in BUSY?
The pincode is based on the location of dispatch and shipping. You need to enter the pincodes in the company, parties and during voucher entry.
Is an e-way bill required for goods valued less than Rs. ,?
No, an e-way bill is not mandatory for goods valued less than Rs. 50,000. but if you want to generate E-waybill then you can proceed
How frequently does the E-Way bill portal password needs to be changed?
There is no specific frequency mentioned for changing the password of the E-Way bill portal. It is recommended to change passwords periodically for security purposes.
Can hyphens be used in transporter details when generating e-way bill?
No, hyphens cannot be used in transporter details when generatingan e-way bills
Transporter Id will be alphanumeric but no any special charecter will be use.
Who can modify the vehicle number me or the transporter?
If you have generated the e way bill, you cannot make changes from BUSY onward. Further, you can modify the vehicle number form portal itself.
Resolve inability to generate e-invoice for a party without GST.
It is not possible to generate an e-invoice for a party without a GST number. The party must have a valid GST number for e-invoicing.
What do I do if the e-waybill distance is wrong?
If the e-waybill distance is wrong, you set distance to zero. The E-Waybill portal will automatically calculate the correct distance based on the pin-to-pin locations.