Frequently Asked Questions

Q: I want to pay my EV billing invoice but am unable to due to portal problems. What are my options?

If you are facing issue during generationof Einvoice You can generate the JSON file then upload the JSON file to portal to generate Einvoice

Q: I made changes to the party master but still the E-Way bill is not getting generated. What should I check?

For E-way Bill generation, there is need to enable generate e-way bill after saving from Voucher series configuration and Configure e-way bill setting under GST/VAT.

Q: What if I don't have a transporter and am transporting goods myself? What details do I need to provide?

If you don't have a transporter and are transporting goods yourself, you need to provide your own details such as your name and vehicle number.

Q: Why is the e-way bill getting cancelled automatically when I try to generate it again on same voucher number?

When you cancelled an e way bill in BUSY, you can generate again on the same voucher number and it will not cancel again automatically.

Q: How can I improve the performance of BUSY when generating many e-way bills?How do I add parties in BUSY?

To add party in BUSY: Step 1 : CLick on administration Step 2 : Masters Step 3 : Account Step 4 : Add To increase speed update to latest release

Q: For small distance transportation (within km), do I still need to generate an e-way bill along with e-invoice?

For small distance transportation you need to generate e way bill if value of bill exceed the threshold i.e 50 thousand vary state to state.

Q: Is it normal for a newly generated credit note to take time to reflect in the e-invoice portal?

It depends on the E-invoice portal how much time it takes; there is no document showing the duration for the reflection of the credit note.

Q: Are the server or technical issues on your end that is causing my BUSY E-way bill failure?

Yes,it may happen in case of any backend issue or any portal issue so in that case we suggest you to try after some time.

Q: I don't see the option to enter quantity in e-way bill. How can I enter it?

You can mention quantity when posting invoice and that detail will refelct in E waybill , no need to mention quantity seperately for E waybill.

Q: I want to generate an invoice without any transport details. How can I do this?

To generate an invoice without any transport details in BUSY, you cannot skip the transport details. The software requires transport details to generate the invoice.

Solutions to common issues related to Taxation — E Way Bill Generation.

Support

Step-by-step Answers

I want to pay my EV billing invoice but am unable to due to portal problems. What are my options?

If you are facing issue during generationof Einvoice You can generate the JSON file 
 then upload the JSON file to portal to generate Einvoice

I made changes to the party master but still the E-Way bill is not getting generated. What should I check?

For E-way Bill generation, there is need to enable generate e-way bill after saving from Voucher series configuration and Configure e-way bill setting under GST/VAT.

What if I don't have a transporter and am transporting goods myself? What details do I need to provide?

If you don't have a transporter and are transporting goods yourself, you need to provide your own details such as your name and vehicle number.

Why is the e-way bill getting cancelled automatically when I try to generate it again on same voucher number?

When you cancelled an e way bill in BUSY, you can generate again on the same voucher number and it will not cancel again automatically.

How can I improve the performance of BUSY when generating many e-way bills?How do I add parties in BUSY?

To add party in BUSY:
Step 1 : CLick on administration
Step 2 : Masters
Step 3 : Account
Step 4 : Add
To increase speed update to latest release

For small distance transportation (within km), do I still need to generate an e-way bill along with e-invoice?

For small distance transportation you need to generate e way bill if value of bill
 exceed the threshold i.e 50 thousand vary state to state.

Is it normal for a newly generated credit note to take time to reflect in the e-invoice portal?

It depends on the E-invoice portal how much time it takes; there is no document showing the duration for the reflection of the credit note.

Are the server or technical issues on your end that is causing my BUSY E-way bill failure?

Yes,it may happen in case of any backend issue or any portal issue so in that case we suggest you to try after some time.

I don't see the option to enter quantity in e-way bill. How can I enter it?

You can mention quantity when posting invoice and that detail will refelct in E waybill , no need to mention quantity seperately for E waybill.

I want to generate an invoice without any transport details. How can I do this?

To generate an invoice without any transport details in BUSY, you cannot skip the transport details. The software requires transport details to generate the invoice.

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