Frequently Asked Questions

The pincode is based on the location of dispatch and shipping. You need to enter the pincodes in the company, parties and during voucher entry.

No, an e-way bill is not mandatory for goods valued less than Rs. 50,000. but if you want to generate E-waybill then you can proceed

There is no specific frequency mentioned for changing the password of the E-Way bill portal. It is recommended to change passwords periodically for security purposes.

No, hyphens cannot be used in transporter details when generatingan e-way bills
 Transporter Id will be alphanumeric but no any special charecter will be use.

If you have generated the e way bill, you cannot make changes from BUSY onward. Further, you can modify the vehicle number form portal itself.

It is not possible to generate an e-invoice for a party without a GST number. The party must have a valid GST number for e-invoicing.

If the e-waybill distance is wrong, you set distance to zero. The E-Waybill portal will automatically calculate the correct distance based on the pin-to-pin locations.

You have the option between Transporter ID or Vehicle Number, It is mandatory for you to fill one of these two details for e-way bill.

E-Way bills can be generated for low invoice amounts in BUSY. There is no specific threshold for generating E-Way bills based on the invoice amount.

When the e way bill is generated successfully, you will see a popup window on the BUSY screen that says E way bill generated successfully.