Frequently Asked Questions

Solutions to common issues related to Taxation — E Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can I report issues in generating E way bills in BUSY? 

You can contact to our support helpline no i.e. 8282828282 or 40964096 or also can email us at support@busy.in ask about your query

How do I enable the 'Bill from Dispatch Prompt' feature in BUSY? 

You can select Bill From-Dispatch From as Transacation type in the transport details window while generating invoice and can enter the Dispatch details.

Is there an API available for e-way bill integration with accounting software? 

Yes, there are two API available for e-way bill integration with BUSY.
1 : Webtel Electrosoft Pvt. Ltd
2 : Pinnacle Finserv Advisors Pvt. Ltd.

What browsers are supported for using the BUSY E-Waybill portal? 

You can accessing the E way bill portal from any browser. Furthermore, for optimal performance, it is recommended to use the Chrome browser.

Are there any known bugs in generating e-bills through BUSY? 

there is no any specific bug find in generating E-way bill in BUSY. If you face any bug can share with us .

How can I check my E way bill number offline? 

If you have generated e way bill from BUSY, then you can that e way bill number in the voucher's Transport details window.

Are there any additional costs for generating e-way bills? 

No, there are no any additional charges or fees for generating E-way bills using BUSY.
For E-way bill generation BUSY BLS should be activated.

Where can I find E-Way Bill and E-Invoice reports? 

You can find E way bill and E invoice related reports under E way bill & E invoice Management in the Transaction menu.

Eway bill can be generated for purchase inward 

Yes, if party is unregistered and unable to generate e-way bill in that case recipent can generate e-way bill in behalf of him.

How do I get the E-invoice IRN after generating an e-invoice from BUSY? 

Once e-invoice is successfully generated in BUSY then the IRN no. should be visible in the transport detail window in the invoice
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