Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
I have connect BUSY to e-Way bill portal through GSP but how to enable options in voucher series?
If you have connect BUSY to e-Way bill portal through GSP then enable the feature generate e-way bill after saving in voucher series configuration.
Who can I contact if I am still facing issues with e-way bill generation in Xero?I had entered the wrong pin code while creating the invoice in BUSY. Now the e-way bill also shows the wrong pin code. What is the solution for this?
If showing wrong pincode error during e way bill generation then you need to modify that voucher and correct pincode and then generate.
I am trying to generate a e-invoice in the software, but it says an "invoice has been generated." What does this mean and how can I generate a e-invoice?
If the invoice has already been generated and same invoice number e-way bill not generate, Then the invoice will generate other invoice number
I want to transport goods locally using a rickshaw. What details do I need to fill in the e-way bill?
To transport goods locally using a rickshaw you need to fill the place
and pincode and mode of transport need to road
How long does it take for a cancellation or new generation of an E-Way bill to reflect in your systems?
You can cancel e-way bill within 24 hours after generate e-way bill and new e-way bill show at the same time of generation
I am getting an error that distance is too high while generating eway bill, how can I fix this.
To fix the error of distance is too high you need to mention 0 in the distance field then try generating eway bill.
What if I don't want to disclose where I purchased the goods from? Can I avoid providing procurement details?
No, you cannot avoid providing procurement details when generating the e-way bill. It is mandatory to disclose where you purchased the goods from.
I am not able to cancel an EVA bill voucher after hours. What should I do?
The time-limit to cancel is within 24 hours of generating the e-way bill. Once canceled, it is illegal to use such E-Way Bill.
My business has multiple branches. Can I generate consolidated e-way bills for all branches in BUSY?
No, you cannot generate consolidated E-way bills for all branches. there GST number will be different so you cannot generated consolidtaed E-way bills
I am facing problems with OTP verification when generating e-way bill. How can I resolve this?
If you are facing issues with GSP ID creation you can try again with different internet connection or contact to eway bill portal.