Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
I am facing authentication failures while generating e-way bill. What should I do?
To resolve the problem of authentication failures while generate eway bill you can follow below steps.
Step 1: Check your internet connection try with different internet connection.
Step 2: Disable or exclude BUSY from antivirus properties if any anti virus installed.
Step 3: Try with regenerating GSP user name and password and mention in GST/VAT configuration.
Steps to generate the GSP user name and pasword.
Step 1: Open your browser and search ewaybillgst.gov.in.
Step 2: Login your eway bill portal with your eway credentials.
Step 3: Then navigate to left hand side and select option of registration.
Step 4: Under Registration you will find for GSP option click on it.
Step 5: After that authenticate yourself with OTP.
Step 6: In the next window click on add user and chosse GSP named webtel electrosoft private limited.
Step 7: Enter the appropriate Username and Password and add the user.
Step 8: Follow step 6 and 7 for creating another GSP named pinnacle finserv advisors private limited.
Step 9: Enter the same username along with prefix and password in the GSP credentials in GST/VAT configuration in BUSY.
How can i generate e way bill in basic model of BUSY?
Step 1: Go to transaction then select the sales voucher
Step 2: Now, Click on add tab and create the invoice
Step 3: Please ensure that the station, pin code, address, and GSTIN of the party are updated in the party master and the item tax category and valid HSN code are specified in the item master.
Step 4: Afterward, Select Y for E way required option and also mention station and Pin code in transport window along with transporter name and its GSTIN or Vehicle number.
Step 5: Save the Invoice, click on YES to generate E way bill and then select As per government template option.
Step 6: Afterward, Define the path for government template file and Eway billfile path then press on Oktab.
Step 7: Click on check possible errors tab and rectiFinancial Year the errors if have
Step 8: After error rectification , click on proceed with Government template. You e way file in government template will be ready in defined path.
NOTE- You can download the E way bill government template from E bill portal.
I'm trying to enable e-invoicing in BUSY but am unable to enable the e-invoicing , What should I do?
To enable e-invoicing in the in BUSY, kindly follow the step below:
Step1 : Go to Administration, Select on configuration.
Step2 : Then click on feature and options.
Step3 : Select on GST/VAT options.
Step4 : You find e-invoice required config.
Step5 : In e-invoice configuration, you find pin code column.
Step6 : Correct the pin code and save.
Step7 : Click GSP Configurations option
Step8 : Mentions GSP ID of Webtel and Pinnacl
Step9 : To create GSP id login on e-way bill portal
Step10 : Go to Registration Menu and Click on for GSP
Step11 : Verify with your otp
Step12 : Click New and add
Step13: Select user name and select Webtel private limited .
Step14: Create new password and done
Step15 Again add new
Step16: Select user name and select Pinnacl
Step17: Create new password and done.
Enter the GSP user name and Password in GSP ID in BUSY
My accountant creates the E-Way bills from BUSY. Can you explain the process to me so I can guide him better?
You can giude the below mentioned steps to your Accountant:
Step 1: open eway bill portal then click on registration
Step 2: Then click on for gsp then mention otp which was received on registered mobile number or on registered mail id
Step 3: Then click on add new and choose gsp and vendor name (webtel or pinnacle) and create id
"For Automatic configuration of e-way bill in BUSY please follow these steps:
Step 1. Go in Administration then go in configuration
Step 2. Then Go in Features/options menu and click then go in GST/VAT
Step 3. Then Go in E-way bill configuration and mention some detail like from place and pin code
Step 4. Then Go in Gsp configuration and create gsp id and mention here
Step 5. After save configuration Go in Administration then configuration
Step 6. Then Go in voucher series configuration and select voucher type
Step 7. Then select series and click on voucher configuration
Step 8. Enable input transport detail yes and generate E-way bill after save voucher yes
How to generate E way bill for multiple invoice at once? how can we update BUSY release?
In BUSY, You can generate E way bills for multiple invoices by following these steps:
Step 1: Go to Transaction section then Click on GST misc. Utilities
Step 2: Choose E way Bill management option then Select Generate/Print E-way
Step 3: Click on the Automatic tab, then select the voucher type and the invoices for which you want to generate the E-way Bill.
Step 4: Now , click on Generate E- way bill.
To download and install the latest release, follow these steps:
Step 1: Open the BUSY application
Step 2: Click on Company menu then select the Check BUSY update option from it.
Step 3: Now specify the path to download the update setups then click on Download updates tab. Two setup files will appear in specified path.
Step 4: Afterward, go to the location where the setup file was downloaded, and install both the product and statutory setup individually in the same folder where BUSY is installed.
Step 5: After the installation, your BUSY software will be updated.
Note: Take latest backup of your all data before upgrading.
Resolve E-Way bill generation issues after configuration in BUSY.
The Ewaybill generation issues after configuration in BUSY might be occour
due to different reason to solve the issue follow the steps
1 If showing HSN can not be be blank then open the voucher in modify mode
then click on item press alter M together to modify and modify HSN then validate it
2 If showing UQC does not exist then enter on the error and click update UQC and fill the unit for ewaybill option
3 If showing Bill to party location or ship to party location can not be blank
then modify the party master and fill the station and in transport details box fill the station also
4 If showing Trans error then modify the GST number of transporter detail box then open transport detail window and double click to modify transporter GSTIN
5 If showing Bill to party gstin invalid then modify the party GSTIN number and validate by pressing alter M on party name to modify party details
What are the GST rules related to e-way bills I should be aware of?
The GST rules related to e-way bills that you should be aware of include:
1. E-way bills are required for the movement of goods worth more than Rs. 50,000.
2. E-way bills need to be generated before the movement of goods.
3. The e-way bill should contain accurate details of the consignor, consignee, and the goods being transported.
4. The e-way bill should be carried by the person in charge of the conveyance during the transportation of goods.
5. The validity of the e-way bill depends on the distance to be covered, with a maximum validity of 15 days.
6. E-way bills can be canceled within 24 hours of generation.
7. E-way bills can be extended for specific reasons such as natural calamities or unforeseen circumstances.
8. Non-compliance with e-way bill rules can result in penalties and seizure of goods.
Please note that these rules may vary and it is advisable to refer to the official GST website or consult a tax professional for the most up-to-date information.
Following steps to generate E-Noise but keep getting an error. What to check/try?
If you are unable to generate E-Invoice, you can check the following Errors:
Step 1. Verify that the location, pincode, and address in the party master are correctly mentioned.
Step 2. Ensure that the GSTIN number is correct and validated.
Step 3. If the HSN code belongs to a service, select the tag category as Service GST Rate in the item master.
Step 4. The HSN code should be numeric and compliant with the Aggregate Annual Turnover.
Step 5. Sales voucher numbers cannot start with zero.
Step 6. Sales voucher numbers cannot exceed 16 characters.
Step 7. Always ensure that UQC (Unit Quantity Code) is mentioned in the unit master.
Step 8. In the transport window, specify the location, Pincode.
Step 9. If the invoice is bill to ship to, check the details in the billing and shipping window.
Step 10. Also, validate GSP ID. To do this, go to Administration, Configurations, then Features & Options, and finally, GST/VAT.
Step 11. Then Click on GSP configurations and Validate.
I want to correct a mistake on an E-invoice I already submitted. What should I do to fix the E-invoice?
To correct a mistake on an E-invoice which you already submitted, you need to follow below steps:
Step 1: After submitting e-invoice, you cannot directly correct a mistake it because it has a unique E invoice Acknowledgment Number (Ack. No.), Acknowledgment Date (Ack Date), and INR number that have already been generated.
Step 2: If you need to correct a mistake to an e invoice or regenerate it with changes, you must cancel the original e-invoice within 24 hours of its creation.
Step 3: After cancelling the original e-invoice, you can then re generate a new e-invoice with the necessary modifications. However, this new e-invoice will have a different invoice number. It can't have the same number as the original e invoice.
By following these steps, you can effectively make changes to an e-invoice that has already been submitted. Just remember that you need to cancel the original e-invoice within the specified time frame, and the new invoice will have a different invoice number.
issue in Eway bill generation how to resolved it?
If you are facing issue while generating Ewaybill then their could be multiple reasons
1 it could be possible the gsp credential you are using its not valid in that case freeze
the old gsp and create a new gsp or modiFinancial Year the password of the gsp or change the default
gsp for ewaybill generation
2 It could be possible the location or pincode of the buyer you have entered is wrong
or not mentioned so open party master in modiFinancial Year mode and fill the station and pincode
and on transport detail box mention the place of supply location and pincode
3 It could be possible that the transporter gstin or vehicle number you mentioned is wrong
so modiFinancial Year it
4 It could be possible you dont mentioned your location and pincode in your addess or in
ewaybill configuration
5 It could be possible the distance you have mentioned in transport details box is too high
so make it zero to resolve the distance discrepencies
