Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e way bill generation

FAQs

While generating eway bill it shows distance error how to resolved error?

While generating eway bill it shows distance error then simple mentioned 0 km in distance and then generate e-way bill.

Do I need to enter transporter details for generating bills on BUSY?

Yes, you need to enter either transporter name with its GSTIN or vehicle number for E way generation in BUSY.

I am not able to edit GSTN number or rate in the E-Way bill form. Is there any workaround?

No, you cannot modify eway bill after generation. you can only cancel eway bill and regenerate it after modify details.

Do I need to mention the delivery address in the material center for the EV bill to generate properly?

Do I need to mention the delivery address in the material center for the E-Way Bill bill to generate properly?

I made a bill payment but the e-way bill did not get updated. What could be the reason?

E waybill is not generated for payment bills , E waybill only generated if there is a movement of goods.

How do I cancel an e-way bill in BUSY after cancelling the linked voucher? Is it automatic or manual?

If you already cancelled the linked voucher of e-waybill then you need to cancel the E-waybill manually from portal

Are there any restrictions or limitations on the size or weight of goods for generating an e-way bill?

There are no any restrictions or limitations on the size or weight of goods for generating an Eway bill.

Do I need to have Virtual Keyboard enabled on the main server for e-invoicing to work in BUSY?

No you do not need to have virtual key board enable on main server for e invoicing
to work.

I want to move goods in multiple vehicles. How should the e-way bill be generated one for each vehicle or can I club?Can you explain the correct way to enter invoice/transport numbers in BUSY?

For Generate e-way bill for multiple vehicle Number. You have to Generate separate e-way bill for each vehicle number

Will I still need to manually Generate E-Way bill from portal for sales voucher if i have done configuration for E-Way bill in BUSY ?

No,If you have enable feature of Automatic generation of E-Way Bill then no need to generate manual from portal.