Frequently Asked
Questions

Q: Should I use the actual final destination address in Nepal for the shipping address or the last Indian territory address?

No, you should use the last Indian territory address as the shipping address for an export shipment.

Q: I'm getting "bill to state should be other country" error during e-way bill generation for SEZ sale. How to resolve?

In party master mention pin code 999999 and in transport window mention correct station and pin code

Q: My transporter does not have a vehicle number. Can I still generate an E-Way bill without providing the vehicle number?

If the vehicle number is not available then you can specify Transporter GSTIN for generating Eway bill

Q: I want to cancel an E-invoice in BUSY. Do I need to also cancel it separately in the e-invoicing portal?

Yes, if you cancel an invoice in BUSY, it will also be cancelled in the e-invoicing portal.

Q: What is the invoice value threshold for e-way bill generation is it based on taxable amount or total invoice value?

The invoice value threshold for e-way bill generation is based on the total invoice value, including taxes.

Q: Will there be any issues in e-way bill generation if I change the invoice template in BUSY?

No, changing the invoice template in BUSY should not cause any issues in e-way bill generation.

Q: Will there be an option to receive email notifications when automatic e way bill will generate.

No,there is no any option to receive email notifications when automatic e way bill will generate.

Q: How many times can I generate an E-Way Bill in BUSY?

There is no limit on the number of times to generate an E-Way Bill in BUSY.

Q: How can I generate e-invoices for unregistered parties in BUSY?

Provision for generate E- Invoice is for B2B ,Export and SEZ Transaction not for B2C transaction.

Q: Where can I enter the station of party to pick automatically in Transport window to generate e way bill.

You can enter Station name in station Field in party master and also can enter pincode

Find Solutions to Common Issues Related to taxation - e way bill generation

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Export/Import/Data Conversion

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License Management/Softlock/Hardlock

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Dealer Complaint/Issues

Should I use the actual final destination address in Nepal for the shipping address or the last Indian territory address?

No, you should use the last Indian territory address as the shipping address for an export shipment.

I'm getting "bill to state should be other country" error during e-way bill generation for SEZ sale. How to resolve?

In party master mention pin code 999999 and in transport window mention correct station and pin code

My transporter does not have a vehicle number. Can I still generate an E-Way bill without providing the vehicle number?

If the vehicle number is not available then you can specify Transporter GSTIN for generating Eway bill

I want to cancel an E-invoice in BUSY. Do I need to also cancel it separately in the e-invoicing portal?

Yes, if you cancel an invoice in BUSY, it will also be cancelled in the e-invoicing portal.

What is the invoice value threshold for e-way bill generation is it based on taxable amount or total invoice value?

The invoice value threshold for e-way bill generation is based on the total invoice value, including taxes.

Will there be any issues in e-way bill generation if I change the invoice template in BUSY?

No, changing the invoice template in BUSY should not cause any issues in e-way bill generation.

Will there be an option to receive email notifications when automatic e way bill will generate.

No,there is no any option to receive email notifications when automatic e way bill will generate.

How many times can I generate an E-Way Bill in BUSY?

There is no limit on the number of times to generate an E-Way Bill in BUSY.

How can I generate e-invoices for unregistered parties in BUSY?

Provision for generate E- Invoice is for B2B ,Export and SEZ Transaction not for B2C transaction.

Where can I enter the station of party to pick automatically in Transport window to generate e way bill.

You can enter Station name in station Field in party master and also can enter pincode

Frequently AskedQuestions