Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e way bill generation

FAQs

How to update UQC code in BUSY if I get an error?

If you are getting UQC error while generating an E way in BUSY, follow these steps:
Step 1: Open the invoice for which you want to generate E way bill.
Step 2: Save the Invoice, click on YES to generate E Way bill and then select Automatic mode for processing.
Step 3: Then Click on check possible errors tab to identify any errors.
Step 4: If the UQC for E way Bill cannot be blank error is displayed, press the enter key on it and then click on Update UQC for E way Bill.
Step 5: The Unit master will open in modify mode. Update the UQC for the E-way bill and save the unit master. This action will remove the UQC error, allowing you to proceed with generating the E way bill successfully.

How to regenerate cancelled e-way bill with same invoice number in BUSY?

If you have canceled the E way Bill directly from BUSY, the entire invoice gets canceled, and the entered data is removed from the invoice. To regenerate the E way Bill for the canceled E way Bill with the same invoice number in BUSY, follow these steps:
Step 1: Open the cancelled Invoice in BUSY.
Step 2: To activate the invoice, press Ctrl+X. Then enter the required data to create the invoice.
Step 3: After Saving the Invoice, Click on YES to generate E-Way Bill and then select Automatic mode for it.
Step 4: Then Click on check possible errors tab and rectify the errors if have
Step 5: After error rectification , click on view & generate E way Bill option
Step 6: Cross verify the details appear in window and generate E way.

The E-Way bill shows incorrect business address. How to change it in BUSY?

If the eway bill show incorrect business address so you can change by following below points.
Step 1: If you want to change counter party business address so you can modify the customer ledger by pressing ALT+M in voucher then you can change customer address.
Step 2: You can also change the address in billing shipping details window if you are generating eway bill Bill to Ship to, Regular, or Combination of 2 an 3 type.
Step 3: Further to change your own company's address you have to go company menu then click on edit company.
Step 4: Moreover if you are generating Bill from Dispatch from or combination of 2 and 3 type eway bill so you need to check address in material centre or dispatch address in transport details window.

The Eway bill shows incorrect business address. How do I change it?

If the eway bill show incorrect business address so you can change by following below points.
Step 1: If you want to change counter party business address so you can modify the customer ledger by pressing ALT+M in voucher then you can change customer address.
Step 2: You can also change the address in billing shipping details window if you are generating eway bill Bill to Ship to, Regular, or Combination of 2 an 3 type.
Step 3: Further to change your own company's address you have to go company menu then click on edit company.
Step 4: Moreover if you are generating Bill from Dispatch from or combination of 2 and 3 type eway bill so you need to check address in material centre or dispatch address in transport details window.

Can I automate E-Way bill generation in BUSY for sales transactions?

Yes, you can generate E-way bill automatically from BUSY for sales transaction
To enable E-way bill follow the below mentioned steps:
Step 1: Go to Administration and then Configuration
Step 2: Click on Features and options and then GST/VAT
Step 3: Enable E-way bill required option and then click on Configurations and enter station and pin code in Configure E-way bill window
Step 4: Create GSP Id and Password from E-way bill portal
Step 5: Enter the GSP Id and password in GSP Configurations
Step 6: Enable E-way bill from Voucher series configurations
Step 7: To enable it Go to Administration then configuration and then Voucher series configurations select the voucher type.
Step 8: Select the Series and then enable Generate E-way bill after saving and enable Transport details
Step 9: Click on Save or Press F2

Can I configure BUSY to auto-generate e-way bills? How?

Yes, you can configure BUSY to auto-generate E-way bills
To Generate E-way bill automatically from BUSY followthe below mentioned steps:
Step 1: Go to Administration and then Configuration
Step 2: Click on Features and options and then GST/VAT
Step 3: Enable E-way bill required option and then click on Configurations and enter station and pin code in Configure E-way bill window
Step 4: Create GSP Id and Password from E-way bill portal
Step 5: Enter the GSP Id and password in GSP Configurations
Step 6: Enable E-way bill from Voucher series configurations
Step 7: To enable it Go to Administration then configuration and then Voucher series configurations select the voucher type.
Step 8: Select the Series and then enable Generate E-way bill after saving and enable Transport details
Step 9: Click on Save or Press F2

How to solve the issue of e-way bill generation? How can I solve them?

To resolve issues with e-way bill generation, follow these steps:
1. Check all the data entered for the e-way bill, including details of the Party,GSTIN,transporters,Pincode, Distance,From and To Place, etc.
2. VeriFinancial Year Dual GSP Integration done with GSP Vendors Webtel and Pinnacle finserve Private limited with BUSY under the Administration : Features and Option menu : GST/VAT tab
3. VeriFinancial Year the credentials used for GSP integration, including the username and password.
4. Ensure that are running the latest software versions.Updates may include bug fixes and improvements
5. In system configuration side, you can check the Date, Time and Region settings
Sometimes the steps may vary based on the error message you are getting. In that case, after trying these steps, feel free to reach out to BUSY 24x7 Customer Support at 8282828282.

I want to create and send E-Way Bills from BUSY. What steps should I follow?

To create and send E-Way Bills from BUSY, follow the steps below: 
Step 1: Log in to the E-Way portal.
Step 2: Click on the Registration Menu, then select 'For GSP.'
Step 3: The portal will ask for OTP, so verify it.
Step 4: Click on Add, select GSP users such as Webtel Electrosoft Pvt Ltd and Pinnacle Finserv Advisors Private Limited, and create IDs with their respective passwords.
Step 5: After configuring all settings, generate an invoice for which you want to create an E-Way Bill with complete details.
Step 6: After saving the invoice and generating the E-Way Bill, save the PDF of the E-Way Bill in the system.
Step 7: Now, you can send the E-Way bill through email or any other preferred method.

How can I get the GSP ID required to activate e-Invoicing for Company in BUSY?

To get the GSP ID required to activate e-Invoicing for Company in BUSY,you can follow some steps: 
Step 1: If you did not create GSP Yet then go to E-Way bill portal
Step 2: Login the E way Bill Portal and go to Home
Step 3: Click on Registration and then Click on GSP
Step 4: After Click on GSP Registration Send the OTP
Step 5: Enter the OTP and verify the OTP
Step 6: Click on Add New Option And select the GSP name and
those are Webtel electrosoft PVT. LTD. And Pinnacle Finserv Advisors
Pvt. Ltd.
Step 7: After Select One of the GSP'S Create User name and password and save.Your GSP Id will become create.

When creating a sales invoice in BUSY, what options should be enabled to generate the e-way bill?

To create a sales invoice in Buys, below options should be enabled to generate the E-way bill:
Step 1: Check your BUSY model as it should be Standard/Saffron/Enterprises/Emerald.
Step 2: Your BLS (BUSY License susbscription) should be activate.
Step 3: Gsp configuration should be enabled.
Step 4: E-way bill required should be enabled through administration under it select configuration then click on features/option and go in GST/VAT.
Step 5: Mention station and pincode.
Step 6: Check given configuration.
Step 7: Specify GSP ID, as it will be create through Eway bill portal.
Step 8: Eway bill generation option also should be enable through administration under it select configuration then click on Voucher series configuration.
Step 9: Input transport details option must be enable through voucher series configuration.