Frequently Asked Questions

To modify voucher whose E-waybill already generated , you can follow the below steps: 
Step 1: Firstly go to ewaybil portal then cancel the E-waybill by mentioning Ewaybill number 
Step 2: In BUSY go to transaction and select voucher type and open voucher in modify .
Step 3: Change the address and save voucher
Step 4: Then generate ewaybill again after checking all information.
If you want to cancel the voucher , follow the below steps:
Step 1: Go to transaction and select voucher type and open voucher in modify .
Step 2: Change the details and save voucher 
Step 3: To cancel voucher press ctrl/alt+x then mention cancellation narration and ok 
Step 4: Then cancel Ewaybill from portal option will show and mention yes then reason of cancellation then press ok

To resolve the error of invalid login credentials you need to regenerate GSP ID and password.
Step 1: Open your browser and search ewaybillgst.gov.in.
Step 2: Login your eway bill portal with your eway credentials.
Step 3: Then navigate to left hand side and select option of registration.
Step 4: Under Registration you will find for GSP option click on it.
Step 5 After that authenticate yourself with OTP.
Step 6: In the next window click on add user and chosse GSP named webtel electrosoft private limited.
Step 7: Enter the appropriate Username and Password and add the user.
Step 8: Follow step 6 and 7 for creating another GSP named pinnacle finserv advisors private limited.
Step 9:Enter the same username along with prefix and password in the GSP credentials in GST/VAT configuration in BUSY.

The GSTIN in E way bill generated from BUSY is picked from the Company's GSTIN and Party's GSTIN. 
To change your company's GST number in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Select Features / Options and then GST / VAT.
Step 3: Here you can update the GST number in the GSTIN field and save changes.
To change any party's GST number in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on Masters.
Step 2: Select Account then Modify and select the party which GST number you want to change.
Step 3: Here you can update the GST number in the GSTIN field and save changes.
Note: Take backup of your data before making any changes.

To resolve the error of invalid login credentials, you need to regenerate GSP ID and password.
Step 1: Open your browser and search ewaybillgst.gov.in.
Step 2: Login your eway bill portal with your eway credentials.
Step 3: Then navigate to left hand side and select option of registration.
Step 4: Under Registration you will find for GSP option click on it.
Step 5 After that authenticate yourself with OTP.
Step 6: In the next window click on add user and chosse GSP named webtel electrosoft private limited.
Step 7: Enter the appropriate Username and Password and add the user.
Step 8: Follow step 6 and 7 for creating another GSP named pinnacle finserv advisors private limited.
Step 9:Enter the same username along with prefix and password in the GSP credentials in GST/VAT configuration in BUSY.

To generate E way bill within E invoice of sale invoice in BUSY, You can follow these steps:
Step 1: Go to Transaction menu and select the sales voucher type.
Step 2: Click on Add and enter all the necessary details such as date, Vch no., Party, Item, etc.
Step 3: Enter other details in transport details window such as Transporter, Vehicle no, station, Pincode, etc.
Step 4: Specify Y for E invoice Reqd. , E way Bill Reqd. and Generate E way bill within E invoice.
Step 5: After saving the voucher a window will appear of Eway bill generation within E invoice, select yes on it.
Step 6: Check all the details and generate E way bill and wait for the process. After that you can print e way bill.

To start using E way Bill in BUSY, you need to have the following prerequisites and compliance:
1. E way Bill configuration must with done in BUSY with relevant GSP credentials of webtel electrosoft private limited and pinnacle finserv advisors private limited.
2.Make sure the Pin code and station specified in Party master and in the transport window are entered correctly during voucher entry.
3.HSN or SAC code and tax category must be configured in the Item master.
4.UQC or unit quantity code must be specified in the Unit master.
5.Transporter name with transporter ID or vehicle number should be entered in the transport window during voucher entry.
6.Ensure that the Party GSTIN is active.
7.Verify that proper internet connectivity is available.
8.E way site must be running properly without any technical issues.

To create a JSON file for bulk upload of E- Invoice you can follow some steps: 
 Stpe 1: Go to Transaction and click GST Mis.Utility. 
 Step 2: Now click on E-Invoice Management Report. 
 Step 3: Now click on Generate and print E-Invoice and click on JSON option that showing in window of E-Invoice to be generated. 
 Step 4: Now select Voucher Type and specify starting and ending date. 
 Step 5: Now click on Load List then click on Generate JSON and give the path blank folder in which JSON file will be export. 
 Step 6: check possible errors and correct them and then click on Generate E invoice. 
 Step 7: Upload that JSON File on E-Invoice Portal.

To add multiple items in an e-way bill, you need to follow these steps:
Step 1. Log in to the e-way bill portal.
Step 2. Go to the 'Generate New' section and select 'E-way Bill' option.
Step 3. Fill in the required details like the transaction type, document type, and transportation details.
Step 4. In the 'Item Details' section, click on the 'Add Item' button.
Step 5. Enter the details of each item like the product name, description, quantity, unit, and value.
Step 6. Click on the 'Add Item' button again to add more items.
Step 7. Repeat the process for each item you want to add.
Step 8. Once you have added all the items, review the details and click on the 'Submit' button to generate the e-way bill with multiple items.

Yes, you can generate E-way bill automatically from BUSY
To enable E-way bill follow the below mentioned steps: 
Step 1: Go to Administration and then Configuration
Step 2: Click on Features and options and then GST/VAT
Step 3: Enable E-way bill required option and then click on Configurations and enter station and pin code in Configure E-way bill window
Step 4: Create GSP Id and Password from E-way bill portal
Step 5: Enter the GSP Id and password in GSP Configurations
Step 6: Enable E-way bill from Voucher series configurations
Step 7: To enable it Go to Administration then configuration and then Voucher series configurations select the voucher type.
Step 8: Select the Series and then enable Generate E-way bill after saving and enable Transport details
Step 9: Click on Save or Press F2

If you're having trouble replicating an e-invoice in BUSY after the initial generation, here's how to troubleshoot: 
 If you can't make PDF invoices in BUSY and keep getting errors, here are two possible reasons and how to fix them: 
 Reason 1:If your printer driver is missing, you won't be able to create PDFs. 
 Also, if you don't have the right PDF document reader installed, you can't view the invoice. 
 Reason 2:If you try to print an E-invoice that was generated more than 2 days ago, it won't work. 
 To resolve these issues, make sure your printer driver is installed and you have the right PDF reader. Also, don't attempt to print E-invoices that are older than 2 days.