Frequently Asked Questions

To ensure BUSY is compliance with E-invoice regulations under gst then please check the below steps:
 Step 1: Go to Administration menu
 Step 2: Click on Configuration option
 Step 3: Then click on Feature and option
 Step 4: Then click on GST/VAT feature 
 Step 5: Then make sure to mention correct Gst no. In the given field of GSTIN
 Step 6: Ensure that enable e-invoice option as Y and configure it 
 Step 7: Click on Gsp configuration and make sure to mention both GSP and click on Ok button
 Step 8: Then save the configuration by click on save button
 Step 9: Afterward BUSY is compliance with e-invoice regulations under gst

To convert an invoice to an e-invoice, you can follow these steps: 
 Step1: Open the invoice 
 Step2:. Pass the invoice entry
 Step3: Transporter details mentions pin code and place.
 Step4: Ask for e-invoice yes and select automatic 
 Step5: Press ok and click on check possible error
 Step6: If you encounter any errors or issues during the conversion process, make sure to check the HSN codes and ensure they are in the correct format (6 digits).
 Step7: Pin code and place error mention pin code and place transporter details and party masters.
 Step8: Click on view and generate and Check if all the necessary details are filled in correctly.
 Step9: Generate e-invoice

If you want to generate e bills for multple brances using same 
BUSY account then please follow the given steps
Step 1: It is supposed that you have already confgured the Ho Bo 
 in BUSY then you are asking this question.
Step 2: Log in into to Ho company then Configuration 
Step 3: Then feature option then enterprise features 
Step 4: Then branch details and enable the option of configure gst 
 details then vat gst option.
Step 5: Configure e way bill configuration for branch in gst vat
 window then save.
Step 6: Then login with branch user and enter the bill and generate 
 e way bill for branch also . same for other branches.

Yes, there are some exemptions in generating E-way bill :
1) Transport of goods as specified in the following Annexure:-
a).Liquified petroleum gas for supply to householdand non-domestic exempted category (NDEC) customers
b). 
(2) Transport of goods by a non-motorized conveyance.
(3) Transport of goods from the port, airport, air cargo complex and land customs station to an inland container depot or a container freight station for clearance by customs.
(4) In respect of movement of goods within such areas as are notified under Rule-138(14)(d) of the SGST/UTGST Rules, 2017 of the particular State/UT: Thus, States/UT have been given power to notify areas where e-way bill requirement will be exempted.
(5) Transport of all the items (other than de-oiled cake)

To generate GST server credentials of Webtel electrosoft pvt. Ltd. and pinnacle finserv advisors private limited. from E way bill portal, you can follow the below steps:
Step 1: Login the E way bill portal by using your E way bill credentials
Step 2: Then Go to registration and click on For GSP tab
Step 3: Afterward, you will receive an OTP from the E-way bill portal on your registered email ID and mobile number. Mention the OTP and verify it.
Step 4: Click on Add button then select the GSP server named Webtel electrosoft pvt. Ltd. and Create the GSP credentials.
Step 5: Now create one more GSP Credentials with GSP server named pinnacle finserv advisors private limited.

Yes, you can add different address for material dispatch while generating e-way bill.
BUSY provide you transaction type option for dispatch detais on transporter window while generate E-way bill or you can enter dispatch address in material centre also 
A - You have to specify transaction type : Bill From Dispatch From and then dispatch details required option will appear you have to specify Y for dispatch details and then enter your dispatch details 
B- You Can enter your dispatch address in MC Material Centre and while generate e-way bill before check possible error you will get pick From Address deails from Materail centre you have specify Y for picking disaptch address from Material Centre

If your e-invoice isn't automatically uploading to the GST portal in BUSY, it could be due to various reasons. Here's what you can do: 
 Step 1:Check GSP Configuration: 
 Ensure that your GSP (Webtel & Pinnacle) settings are correctly configured. 
 Verify E-Invoice Portal: 
 Step 2:Confirm there are no technical issues from the E-Invoice portal side. 
 Check Internet Connection: 
 Step 3:Ensure a stable internet connection. 
 Review Data for Errors: 
 Double-check the data for any errors that might be causing the issue. 
 By examining these factors and making necessary adjustments, you can resolve the problem of e-invoices not automatically uploading to the GST portal in BUSY.

E-Way Bill Management option you can generate E-Way Bill automatically or E-Way Bill files for multiple vouchers in one go. On clicking the E-Way Bill Management option, following options appear:
To generate bulk invoices E-Way Bill for large volumes of transactions follow the below steps:
Solution:
Generate E-Way Bill option allows to generate E-Way Bill automatically from BUSY, or generation of JSON file, Excel file as per Govt. Template or Plain Excel for multiple vouchers in one go.
Step :1
Transactions– >GST Misc. Utilities →E-Way Bill Management→Generate/Print E-Way Bill
Step :2
Select type of method for e-way bill generation
Step : 3 
Mentioned voucher type, date range and select voucher for which e-way require 
Step :4
Click Generate e-way bill/Print e-way bill

To trouble the error XXXX displayed while generating E-waybill you need to know the exact error so we will provide the appropriate soluttion about this
To record the advance payments from customers you can go to transaction tab and select receipt voucher and you can do the entry and if advance payment is with gst then select advance receipt in gst nature and proceed to do the entry 
To maintain multiple bank accounts in BUSY you can follow below steps:
Step 1: Go to administration tab then click on masters option
Step 2: Then select account and click on add option
Step 3: Then create a bank account master/ledger and select group as bank accounts and proceed

To resolve the issue of HSN while generating Einvoice follow the steps 
 Step1 Go to transaction menu and click on sale and click on list 
 Step2 select date range and open the voucher list and then enter on required voucher to modify
 Step3 selct the item in which showing hsn error and click alter M to modify 
 Step4 change HSN code from 4 to 6 digit and validate them and ensure that HSN showing valid 
 in both Ewaybill Einvoice and GST option 
 Step5 save the item and clear the item from voucher by pressing F9 then reenter item and save voucher 
 Step6 then generate E invoice again