Frequently Asked Questions

In BUSY, you can generate E way bill for goods transactions, Further if you want to generate E way bill for a particular voucher type, you can follow these steps:
Step 1: Go to Administration menu and click on Configuration.
Step 2: Select Voucher Series Configuration and then select the voucher type for which you want to generate E way Bill such as Sales, Puchase, etc.
Step 3: Select the series and click on Voucher Configuration.
Step 4: Here, you will see the options of Input Transport Details and Generate E way Bill After Saving, Set Y on that and save.
Now, The E way bill will generate of this voucher type which you have configured.

You can enter manual entry of ship to location and pin code for E-Way bill in BUSY, By follow given steps: 
 Step 1: Go in administration. 
 Step 2: Select configuration. 
 Step 3: Click on voucher series configuration. 
 Step 4: Select relevant voucher type and series. 
 Step 5: Then click on voucher configuration. 
 Step 6: Enable the option of input transport details. 
 Step 7: Save the configuration. 
 Step 8: Then create desired voucher after enter the item details a winodw will appear as transporter window. 
 Step 9: Mention ship to location and pincode in transporter window. 
 Step 11: Save configuration and proceed.

IF you are enbale e invoice and e way bill for a sales return,you need to follow given steps:
 Step 1:Go to Administration menu,
 Step 2:select Configuration,
 Step 3:select Features and option,
 Step 4:click GST/VAT Tab,
 Step 5:Enable E-invoice Required
 Step 6:Click configuration and mention location and pincode and save.
 Step 7:Then click GSP configuration and Please paste the GSP credentials here that you created from your portal, then save.
 Step 8:Go to the Administration menu,
 Step 9:Click on Configuration,
 Step 10:Click Voucher series Configuration,
 Step 11:Click sales Return and select series,
 Step 12:Click voucher configuration,Here you can enbale Generate E invoice and E way Bill After Saving,specify Y,save this window.

There are some steps to be checked while generation of automatic e-way bill 
Step 1: Ensure that your valid GSP (Goods and Services Provider) credential is mentioned in the GST/VAT feature, which should be created through the E-way bill portal.
Step 2: Ensure to enable input transport detail option as Y in the voucher configuration option
Step 3: Then enable Generate e-way bill after saving as Y and save the configuration
Step 4: Then while creating invoice transport detail window has been appear 
Step 5: Then make sure to mention Transporter ID and vehicle no. in the respective field 
Step 6: Then select the automatic method for e-way bill generation and proceed with it.

If there is a delay in generation of e-way bill, then what we can do is to correct the common errors beforehand So that when we generate e-way bill, it does not take much time.
1. Check / update your Transporter Id through input transporter's id/GSTIN wich in available in Gst misc. utilities ofTransaction Menu.
2. Validate GSTIN and HSN code through validate GSTIN/HSN code online also through input transporter's id/GSTIN wich in available in Gst misc. utilities of Transaction Menu.
3. Update QUC for e-way bill of all units from unit master which available in masters option of administration menu
Ensure that all the required field should be entered properly While generate E-way bill.

If you want to generate E way bill for multiple invoice in bulk, you can follow these steps:
Step 1: Go to Transaction section then Click on GST misc. Utilities
Step 2: Choose E way Bill Management option then Select Generate/Print E-way 
Step 3: Click on the Automatic tab, then select the voucher type and enter the date range.
Step 4: Then, click on Load list and select invoices of which you want to generate the E-way Bill.
Step 5: Now, click on Generate E way Bill or press F2. 
Note: Here you can generate e way bill of that invoice in which e way bill required option is Y in the transport details window.

If you're encountering an "invalid or blank supplier PIN code" error while trying to generate an invoice or bill in BUSYYou mention distance 0 in the transport window or you can take Some steps to resolve this : 
1: Go to Administration and then configuration 
2: Click on Features and Options and then GST / VAT 
3: Enable the E-way bill required and then enter the details in the E-way bill configuration window. 
4: Create a GSP ID and Password from the E-way bill portal and then enter in the GSP configuration window 
5: Enable E-way bill also from Voucher series configurations 
6: Enable Transport detail from Voucher Series Configurations

When you create a new company in the BUSY, you will find an option for enabling GST/VAT in the GST/VAT information section. You can enable GST here and fill in the related information,but If you have not enabled it here and have already created the company, but now wants to enable it,so you can follow given steps:
 Step 1:Go to the Administrtaion menu,
 Step 2:Click configuration,
 Step 3:Click Features and Options,
 Step 4:Click GST/VAT Tab,
 Step 5:Here you can select type GST,Type of Dealer as reguler,GSTIN number and click Create Default GST Masters,define tax rate as you want, then create.
 Now you can bill anything related to GST in BUSY.

As per Government norms, once an E way bill is generated, it cannot be edited or modified from BUSY. However, you can check the modification provision on the official E-way bill portal. Further if the E-way bill is generated with incorrect information, You can be cancelled and then generated afresh.
In BUSY, we can cancel the E way bill with the invoice.
Please follow the below step to cancel E way bill from BUSY :-
Step 1: Go to transaction 
Step 2: Click on required voucher type .
Step 3: Click on modify and open the invoice 
Step 4: Press Ctrl+X shortcut to cancel invoice with e way and mention the remark for same.

To resolve the issue of being unable to generate or print an e-way bill, you can follow these steps: 
Step 1: Check that all required information has been entered correctly in the voucher and master, such as invoice details, customer details, and item details. 
Step 2: Make sure you have a stable internet connection and that no antivirus or firewall is restricting internet access to reach the BUSY server. 
Step 3: Verify that the GSP ID is entered in the GSP configuration found in the GST/VAT feature. 
Step 4: Check by switching the GSP ID. 
Step 5: If the issue persists, contact the support team of BUSY for further assistance.