Frequently Asked
Questions

Q: Mandatory manual entry of ship to location and pin code for e-way bill in BUSY?

You can enter manual entry of ship to location and pin code for E-Way bill in BUSY, By follow given steps: Step 1: Go in administration. Step 2: Select configuration. Step 3: Click on voucher series configuration. Step 4: Select relevant voucher type and series. Step 5: Then click on voucher configuration. Step 6: Enable the option of input transport details. Step 7: Save the configuration. Step 8: Then create desired voucher after enter the item details a winodw will appear as transporter window. Step 9: Mention ship to location and pincode in transporter window. Step 11: Save configuration and proceed.

Q: How can I generate separate e-invoice and e-way bill for a sales return in BUSY?

IF you are enbale e invoice and e way bill for a sales return,you need to follow given steps: Step 1:Go to Administration menu, Step 2:select Configuration, Step 3:select Features and option, Step 4:click GST/VAT Tab, Step 5:Enable E-invoice Required Step 6:Click configuration and mention location and pincode and save. Step 7:Then click GSP configuration and Please paste the GSP credentials here that you created from your portal, then save. Step 8:Go to the Administration menu, Step 9:Click on Configuration, Step 10:Click Voucher series Configuration, Step 11:Click sales Return and select series, Step 12:Click voucher configuration,Here you can enbale Generate E invoice and E way Bill After Saving,specify Y,save this window.

Q: What are the steps to be checked for generation of automtaic e-way bill ?

There are some steps to be checked while generation of automatic e-way bill Step 1: Ensure that your valid GSP (Goods and Services Provider) credential is mentioned in the GST/VAT feature, which should be created through the E-way bill portal. Step 2: Ensure to enable input transport detail option as Y in the voucher configuration option Step 3: Then enable Generate e-way bill after saving as Y and save the configuration Step 4: Then while creating invoice transport detail window has been appear Step 5: Then make sure to mention Transporter ID and vehicle no. in the respective field Step 6: Then select the automatic method for e-way bill generation and proceed with it.

Q: Why is the E-Way bill showing the same origin and destination pin codes even though they are different?

To change the E-Way bill with the same origin and destination pin codes, even if they are different, follow these steps: Step 1: Open BUSY. Step 2: Go to Administration. Step 3: Click on Configuration. Step 4: Select 'Features and Options.' Step 5: Choose GST/VAT. Step 6: Enable E-Invoice and provide the 'From Place' and 'Pincode' in this configuration. Step 7: Specify all the necessary details for E-Invoice Configuration accordingly. Include the 'To Place' and pincode in the Account Master and also in the Transport window in the voucher while generating the e-invoice. Step 8: Additionally, you need to specify the 'From Pincode' in the company configuration under the company menu.

Q: Is there any way to expedite e-bill generation if it is delayed?

If there is a delay in generation of e-way bill, then what we can do is to correct the common errors beforehand So that when we generate e-way bill, it does not take much time. 1. Check / update your Transporter Id through input transporter's id/GSTIN wich in available in Gst misc. utilities ofTransaction Menu. 2. Validate GSTIN and HSN code through validate GSTIN/HSN code online also through input transporter's id/GSTIN wich in available in Gst misc. utilities of Transaction Menu. 3. Update QUC for e-way bill of all units from unit master which available in masters option of administration menu Ensure that all the required field should be entered properly While generate E-way bill.

Q: How do I create multiple E way bills in BUSY?

If you want to generate E way bill for multiple invoice in bulk, you can follow these steps: Step 1: Go to Transaction section then Click on GST misc. Utilities Step 2: Choose E way Bill Management option then Select Generate/Print E-way Step 3: Click on the Automatic tab, then select the voucher type and enter the date range. Step 4: Then, click on Load list and select invoices of which you want to generate the E-way Bill. Step 5: Now, click on Generate E way Bill or press F2. Note: Here you can generate e way bill of that invoice in which e way bill required option is Y in the transport details window.

Q: How can I resolve issues with party address while generating e-invoices in BUSY?

If you are facing issues related to party address while generating e invoices,you need to check and take care of these things: Step 1:Press ALT + M in party master,here you can check Pincode and location should be mentioned, Step 2:Address should be mentioned more than 3 characters in party master, Step 3:Address should be mentioned more than 3 characters in billing shipping window also, Step 4:In Transporter window,ship to Location and pincode should be mentioned. Step 5:Go to Administration,click configuration,click Features and option,click GST/VAT,here you can check in e invoice configure tab,From location and Pincode should be menitoned. After check All those things,your e invoice will be generated successfully.

Q: How do I ensure the party master address is entered correctly for e-invoicing?

To ensure the party address is correctly entered in BUSY then follow the given steps : Step 1: Go to Administration menu Step 2: Click on masters option Step 3: Then click on Account master Step 4: Then click on modify option and open voucher in modify mode Step 5: Then Make sure to mention correct address in the respective field Step 6: Also you can check correct address by click on Validate button showing in the GSTIN field Step 7: After getting validate, click on Update back and quit button Step 8: Then save the configuration by click on save button

Q: I switched to e-invoicing recently. How is the e-invoice ID generated and auto-populated?

For generate e-invoice ID and auto populated in BUSY follow these steps step 1: ensure that your GSP id is correct configured in GST configurations step 2: Add sales invoice , mentioned all relevant details in voucher and save it step 3: after save invoice transport deatils screen appeared metioned all relevant details in that screen like transporter deatils GR no and date vehicle no station to , pincode then enabled e-invoice required option slect sub and transaction type & save it step 4: then click on automatic e-invoice generation option & check possible error & then click on generate e-invoice and print e-invoice iif you want

Q: How do I link my BUSY software to the E-Invoice portal?

To link BUSY with e-invoice portal then follow the given steps: Step 1: Go to Administration Menu Step 2: Click on configuration Step 3: Then click on Feature and option Step 4: Then click on GST/VAT feature Step 5: Then make sure to enable e-invoice option as Y and configure it Step 6: Then click on GSP configuration box Step 6: Then mentioned GSP ID of the e-invoicing on the respective field then click on validate button, after successful validtaion click on OK button Step 7: Then save the configuration by click on save button Step 8: Afterward, you can generate e-invoice automatic from BUSY

Find Solutions to Common Issues Related to taxation - e way bill generation

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Mandatory manual entry of ship to location and pin code for e-way bill in BUSY?

You can enter manual entry of ship to location and pin code for E-Way bill in BUSY, By follow given steps: 
 Step 1: Go in administration. 
 Step 2: Select configuration. 
 Step 3: Click on voucher series configuration. 
 Step 4: Select relevant voucher type and series. 
 Step 5: Then click on voucher configuration. 
 Step 6: Enable the option of input transport details. 
 Step 7: Save the configuration. 
 Step 8: Then create desired voucher after enter the item details a winodw will appear as transporter window. 
 Step 9: Mention ship to location and pincode in transporter window. 
 Step 11: Save configuration and proceed.

How can I generate separate e-invoice and e-way bill for a sales return in BUSY?

IF you are enbale e invoice and e way bill for a sales return,you need to follow given steps:
 Step 1:Go to Administration menu,
 Step 2:select Configuration,
 Step 3:select Features and option,
 Step 4:click GST/VAT Tab,
 Step 5:Enable E-invoice Required
 Step 6:Click configuration and mention location and pincode and save.
 Step 7:Then click GSP configuration and Please paste the GSP credentials here that you created from your portal, then save.
 Step 8:Go to the Administration menu,
 Step 9:Click on Configuration,
 Step 10:Click Voucher series Configuration,
 Step 11:Click sales Return and select series,
 Step 12:Click voucher configuration,Here you can enbale Generate E invoice and E way Bill After Saving,specify Y,save this window.

What are the steps to be checked for generation of automtaic e-way bill ?

There are some steps to be checked while generation of automatic e-way bill 
Step 1: Ensure that your valid GSP (Goods and Services Provider) credential is mentioned in the GST/VAT feature, which should be created through the E-way bill portal.
Step 2: Ensure to enable input transport detail option as Y in the voucher configuration option
Step 3: Then enable Generate e-way bill after saving as Y and save the configuration
Step 4: Then while creating invoice transport detail window has been appear 
Step 5: Then make sure to mention Transporter ID and vehicle no. in the respective field 
Step 6: Then select the automatic method for e-way bill generation and proceed with it.

Why is the E-Way bill showing the same origin and destination pin codes even though they are different?

To change the E-Way bill with the same origin and destination pin codes, even if they are different, follow these steps:
 Step 1: Open BUSY.
 Step 2: Go to Administration.
 Step 3: Click on Configuration.
 Step 4: Select 'Features and Options.'
 Step 5: Choose GST/VAT.
 Step 6: Enable E-Invoice and provide the 'From Place' and 'Pincode' in this configuration.
 Step 7: Specify all the necessary details for E-Invoice Configuration accordingly.
 Include the 'To Place' and pincode in the Account Master and also in the Transport window in the voucher while generating the e-invoice.
 Step 8: Additionally, you need to specify the 'From Pincode' in the company configuration under the company menu.

Is there any way to expedite e-bill generation if it is delayed?

If there is a delay in generation of e-way bill, then what we can do is to correct the common errors beforehand So that when we generate e-way bill, it does not take much time.
1. Check / update your Transporter Id through input transporter's id/GSTIN wich in available in Gst misc. utilities ofTransaction Menu.
2. Validate GSTIN and HSN code through validate GSTIN/HSN code online also through input transporter's id/GSTIN wich in available in Gst misc. utilities of Transaction Menu.
3. Update QUC for e-way bill of all units from unit master which available in masters option of administration menu
Ensure that all the required field should be entered properly While generate E-way bill.

How do I create multiple E way bills in BUSY?

If you want to generate E way bill for multiple invoice in bulk, you can follow these steps:
Step 1: Go to Transaction section then Click on GST misc. Utilities
Step 2: Choose E way Bill Management option then Select Generate/Print E-way 
Step 3: Click on the Automatic tab, then select the voucher type and enter the date range.
Step 4: Then, click on Load list and select invoices of which you want to generate the E-way Bill.
Step 5: Now, click on Generate E way Bill or press F2. 
Note: Here you can generate e way bill of that invoice in which e way bill required option is Y in the transport details window.

How can I resolve issues with party address while generating e-invoices in BUSY?

If you are facing issues related to party address while generating e invoices,you need to check and take care of these things:
 Step 1:Press ALT + M in party master,here you can check Pincode and location should be mentioned,
 Step 2:Address should be mentioned more than 3 characters in party master,
 Step 3:Address should be mentioned more than 3 characters in billing shipping window also,
 Step 4:In Transporter window,ship to Location and pincode should be mentioned.
 Step 5:Go to Administration,click configuration,click Features and option,click GST/VAT,here you can check in e invoice configure tab,From location and Pincode should be menitoned.
 After check All those things,your e invoice will be generated successfully.

How do I ensure the party master address is entered correctly for e-invoicing?

To ensure the party address is correctly entered in BUSY then follow the given steps :
 Step 1: Go to Administration menu 
 Step 2: Click on masters option 
 Step 3: Then click on Account master 
 Step 4: Then click on modify option and open voucher in modify mode 
 Step 5: Then Make sure to mention correct address in the respective field 
 Step 6: Also you can check correct address by click on Validate button showing in the GSTIN field 
 Step 7: After getting validate, click on Update back and quit button 
 Step 8: Then save the configuration by click on save button

I switched to e-invoicing recently. How is the e-invoice ID generated and auto-populated?

For generate e-invoice ID and auto populated in BUSY follow these steps
 step 1: ensure that your GSP id is correct configured in GST configurations 
 step 2: Add sales invoice , mentioned all relevant details in voucher and save it 
 step 3: after save invoice transport deatils screen appeared metioned all relevant details in that screen like transporter deatils GR no and date vehicle no station to , pincode then enabled e-invoice required option slect sub and transaction type & save it 
 step 4: then click on automatic e-invoice generation option & check possible error & then click on generate e-invoice and print e-invoice iif you want

How do I link my BUSY software to the E-Invoice portal?

To link BUSY with e-invoice portal then follow the given steps:
 Step 1: Go to Administration Menu
 Step 2: Click on configuration 
 Step 3: Then click on Feature and option 
 Step 4: Then click on GST/VAT feature 
 Step 5: Then make sure to enable e-invoice option as Y and configure it 
 Step 6: Then click on GSP configuration box
 Step 6: Then mentioned GSP ID of the e-invoicing on the respective field then click on validate button, after successful validtaion click on OK button
 Step 7: Then save the configuration by click on save button
 Step 8: Afterward, you can generate e-invoice automatic from BUSY

Frequently AskedQuestions