Frequently Asked Questions

Please fine below the possible aspects to be verified while generating E way bill from BUSY are:
1.Make sure the Pin code and station specified in Party master and in the transport window are entered correctly during voucher entry.
2.HSN or SAC code and tax category must be configured in the Item master.
3.UQC or unit quantity code must be specified in the Unit master.
4.Transporter name with transporter ID or vehicle number should be entered in the transport window during voucher entry.
5.Ensure that the Party GSTIN is active.
6.Verify that proper internet connectivity is available.
7.E way site must be running properly without any technical issues.

Yes, you can generate an invoice e-way bill later after saving sale invoice in BUSY.
You have to save you invoice with all required e-way bill required details like : Transporter name, vehicle no., station, pincode and e-way bill required Yes and save your voucher after saving an invoice one window will appear Do you want to generate e-way bill you have simply click no option then e-way bill and when you want to generate e-way then you can generate e-way through re-save same voucher or you can generate E-way bill of saved voucher through e-wabill management option from gst misc. utilities.

To resolve invoice generation errors related to party details like location/pin code in BUSY, you can follow these steps: 
 Step1: Check if the party masters details like location and pin code are entered correctly 
 Step2: Ensure that the location field is filled with a minimum of 3 characters. 
 Step3: Also need to check the place and pin code in the transportation details of the invoice correct. 
 Step4: Verify that the pin code entered is accurate and matches the party's actual location. 
 Step5: If the error persists, try saving the transaction again and recheck for any errors.

Yes, you can generate an invoice e-way bill later after saving sale invoice in BUSY.
You have to save you invoice with all required e-way bill required details like : Transporter name, vehicle no., station, pincode and e-way bill required Yes and save your voucher after saving an invoice one window will appear Do you want to generate e-way bill you have simply click no option then e-way bill and when you want to generate e-way then you can generate e-way through re-save same voucher or you can generate E-way bill of saved voucher through e-wabill management option from gst misc. utilities.

If you want to know the process of generating E-Invoice follow these steps: 
 Step 1: Set the configuration for generating E-Invoice from GST/VAT. 
 Step 2: Go to Transactions, select the voucher type, then click on Add if you want to generate an E-Invoice for a new invoice. If you already have an invoice, click on Modify. 
 Step 3: Add the relevant details. In the Transport window, adding the station and pincode is mandatory. 
 Step 4: Click on the E-Invoice button and fill in the required details. 
 Step 5: Verify the details and click on Generate E-Invoice.

E-invoices is not working on client systems check the configuration of client systems, kindly see the step below: 
 Step1 : Client system running on license. 
 Step2 : Check the internet connection 
 Step3: Go to Administration, Select on configuration. 
 Step4 : Then click on feature and options. 
 Step5 : Select on GST/VAT options. 
 Step6 : check e-invoice required is enable, and details is mentions is correct. 
 Step7 : GSP configuration, GSP user id and password is mentions correct. 
 Step8 : Sale voucher configuration, Input transporter details enable and Generate e-invoice after saving is enable.

If BUSY software is not allowing me to view or print my e-way bills and invoices, kindly follow the step: 
Step1 : If Logging with sub users may given restriction to print e-way bills, login with admin user . 
Step2 : Or go to feature and option, click on GST/VAT 
Step3 : Click on e-way configure. 
Step5 : Check the Restrict to modify is e-invoice by sub users if yes select no 
Step6: Or check the administration menu, user option 
Step7: Select the modify users that print e-way bill. 
Step8: Check allow e-way bill Generate and printing yes and save.

Here are the steps for mention Gsp credential of Webtel in BUSY :
 Step 1: Go to Administration menu 
 Step 2: Click on Configuration 
 Step 3: Then click On Feature and option
 Step 4: Then click on GST/VAT feature
 Step 5: Make sure to Enable E-invoice option as Y and configure it 
 Step 6: Then Click on Gsp Configuration button
 Step 7: Then specify correct Gsp ID in the respective field of Webtel Electrosoft Private Limited 
 Step 8: Then click on OK button 
 Step 9: Then save the configuration by click on save button

To ensure all required details are correctly mentioned in invoice then follow the below steps :
 Step 1: Go to transaction menu
 Step 2: Click on voucher option
 Step 3: Then click on Modify option 
 Step 4: Open voucher in modify mode 
 Step 5: While saving voucher and proceed to generate e-invoice 
 Step 6: Then select automatic method and then click on OK button
 Step 7: Then click on Check possible error option
 Step 8: Here you are check the list of errors, if any then resolved it 
 Step 9: Then you can generate e-invoice

To configure the software for intrastate billing, you need to set the invoice amount threshold for generating e-way bills. 
 Go to Administrator, then Configuration, then Features or Option, then select GST or VAT and enable the e-way bill required as Yes, then click on the configuration window and enter the necessary relevant details, such as the place, pin code, etc.and also Set the threshold amount for Central / Export Transaction and Local Transaction for the desired value for intrastate transactions. 
 This will ensure that e-way bills are generated for invoices above that threshold amount within the same state.